What are the extra ingredients that are needed for the experiments? i'm ordering from the uk shipping direct to grandchildren in the us. tia.
Can you get refills for the experiments?
How do I buy replacement parts and ingredients? Surely they don't expect everyone to toss this in a landfill after completing the few experiments.
Is this from China?
Common Questions
Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.
Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.
Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.
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Anita G.
Good experience, but the tracking updates could be better.
2 months ago
Anjali K.
The product quality is outstanding. Exactly what I needed for my work.
