LifeStraw Home – Water Filter Dispenser, 18-Cup, BPA-Free Plastic, Tested to Protect Against Bacteria, Parasites, Microplastics, Lead, Mercury, and a Variety of Chemicals, White

Update: I contacted customer service and they responded quickly—they’re sending a new unit to replace the leaking one. Excellent service and great tasting water, updated to 5 stars.Original post: I was so excited to get this and as soon as I rinsed it off and filled it with water, the plastic around the spout is leaking. It’s behind the valve, it seems, so it may just be faulty manufacturing? Water is slowly dripping from the bottom of the plastic piece that wraps around the spout. Idk, I might try the glass pitcher instead, major bummer. I love the concept and the water tastes great, but a redesign seems like it would help with quality of overall product.

It leaks from the spout after 3 months of one adults use. It was great until that started. I will be in contact with them about their warranty. The filters stopped passing water after about 1/10th of the volume they claim. maybe all the water I get is just that dirty. Either way it was great until the leak started.Update: They were very straight forward and easy to deal with and are sending a warranty replacement.

This was delivered on 8/25/22 and this review is date 1/7/23. I had a PUR filter dispenser that worked well for years, but I bought this one because this one specifically filters out microplastics. I washed it out immediately upon receiving it and started using it that same day. It worked for 1-2 months before it started leaking from the bottom of the dispenser. It is a spring loaded tab, so if we pushed in the bottom, it seemed to tighten the spring and stopped the leaking for two weeks or so, but then it started again and could not be stopped. I put a full gallon of water in the dispenser, left it in the sink and all the water had leaked out not even an hour later! I checked the recommended fixes for if the product was leaking, and read that they recommend either replacing the dispenser tab or the whole unit - not very helpful! I am replacing this with an under sink filter and faucet, and I recommend you save your money for something else and do not buy this!

Use this every day for all most of our drinking water. Filters slow, but supped to work well on metals and micro plastics. You need to replace charcoal filter once a month ($13) and primary filter once a year ($25).Only spilled once putting in the fridge.Only gripe is that it’s all plastics. Would like more metal or glass to help cut out plastics.

I love the flavor (I'm super picky about water taste and Brita etc don't filter enough for me) so I was happy about that. I love the huge capacity and it was easy to use in my fridge. BUT the gasket that should stop up the water failed after 6 months, so I had to take this out of the fridge and put a bowl under it. It drips so much that it fills up the bowl in a few hours; it overflows overnight. It's basically not usable now. It cost so much and I'm quite poor so I'm not sure what to do next. It really sucks that there doesn't seem to be a way to fix this. I dismantled it but there's no way to fix the lever or gasket. AND THEN it turned out Lifestraw has great customer service. I left the same review above on their site, & they reached out and replaced the whole kit and caboodle, very quickly so I barely had to buy any bottled water. I really appreciated that especially because it's expensive to try to find another system that filters so well and tastes so delicious. I'm still not thrilled about disposable culture, I wish I'd been able to get the old one repaired since just one piece was failing. Nonetheless, I'll probably re-purchase this if it happens again in 6 mo.

This is a great filter. It was easy to assemble and the water tastes very good. In fact I wasn't using it for my ice and I could taste the difference.

The filter is great. The container could use some improvements. As others have mentioned, the spout is messy and leaks over time. Also, the design of the container is similar to a fly trap - they get in, but not out. I've had to dump filtered water that had attracted bugs through the holes under the handles. Not sure why there are holes. It also makes transferring the filtered water to another container near impossible without losing half of the water while trying to pour it.

This pitcher is great in theory - good size, good capacity, water tastes great. However, it wasn't long before the pitcher developed a tendency to drip and leak after use. This by itself wouldn't be a dealbreaker, but the part where the water comes out isn't possible to disassemble and is tricky to clean as a result. Over time it developed all kinds of foul growth inside that area that can't be disassembled, no matter how hard we tried to keep it clean, and the entire unit had to be disposed of.