Whynter Portable Air Conditioner 14,000 BTU with Dual Hose Dehumidifier & Cooling Fan for 500 Sq Ft Rooms, Includes AC Unit Window Kit, ARC-14S (9,500 SACC)

I bought this portable air conditioner for my bedroom, which has a pretty high window , and it worked out perfectly. The exhaust hose fits the window kit nicely, and even with the tall windows, the installation was easy. It started cooling the room within a few minutes, which was impressive. The cooling power is strong enough for a medium size room, and it keeps the temperature comfortable even during hot afternoon. I also like the wheels on the bottom, which make it easy to move from one room to another if needed. The noise level is about what I expected for a portable AC . I can still sleep with it running. Overall, it’s a great option if you need extra cooling without installing a permanent unit . Good value for the price and I’m happy with the purchase,

First of all this air conditioner changed our lives! When I first was in the market for a portable air conditioner I was very careful to research, research, and research. Yes I was slightly uneasy about ordering an air conditioner online, but called Amazon directly and asked about my options if after I purchased it and it didn't work well for us about the return policy's. Amazon ensured that if it didn't work out then I would be able to return it in its original packaging and because of its size they would have a shipping company come pick it up which I thought for a return they would try to make it as hard as possible to return. So Amazon is a win win in my eyes. My only issue was that this is listed as a Prime eligible product and with my limited Prime knowledge I assumed I would receive it in 2 days which I didn't. I took about 5 so that was a little disappointing. I am very glad I purchased this earlier than the summer or we would have been in trouble just in waiting in a hot house on this thing. Back to the unit… So set up was easy. I allowed for it to sit in an upright position overnight only because I was unsure how the shipping company handled it and wanted to be sure I did everything in my power to continue its longevity. (This is also listed in the directions) The hose connections were easy enough and because I have a taller horizontal sliding window I had an opening that I had to fill with particle board which wasn’t too hard to do. After I set it up I plugged it in and let it sit. The set up pamphlet does recommend buying a special filter to put into one of the hoses which honestly I haven’t done because I haven’t made an honest attempt to find them which I am sure you could at a Home Depot or Lowes. From what I have heard you can also buy insulation tape to cover the hose that produces a lot of heat, but this hasn’t been a problem for us. The Cooling… The cooling is pretty amazing. After reading several reviews I second guessed my decision about purchasing it because it seems like people have great success or great failure. However on our end this AC has cooled our lower level 2 story house amazingly!! Our house is less than 15 years old so it is insulated pretty good, but because our house is North facing we get most of our heat in the back of our house. This cooler sits in the front and cools a vaulted ceiling living room, kitchen and small dinning, hallway, and half way cools the master bedroom on the same floor. All of this area is about 1200 sqft give or take. I originally purchased this to cool the living room, kitchen, and dinning room, which is all open floor plan about 420-450 swft btw, but it cooled even more than I expected. To keep track of the temperature I tried looking on my thermostat for my Heater and it was almost always higher than what it really was I am guessing because it wasn’t cooler in other places in my house. It even kept us cool in 100+ degree weather. It was about 109 outside and the cooler kept it about low to mid 70 in the living, dining, and kitchen. As a side note we purchased a Frigidaire 5,000 BTU 115V Window-Mounted Mini-Compact Air Conditioner that cools a room upstairs and we usually leave the door open just in case it will help with the over all vaulted ceiling space. The Frigidaire is rated for a small room of 250 sqft so I don’t think it is helping too much with the living space, but so you have the full facts to make an informed decision I just wanted to add that in there. This unit is also great and I plan on writing a separate review for this one. However the sum up on the cooling factor for the Whynter is awesome!! We have owned it since the end of May so I can’t speak for its longevity so only time will tell. It is totally worth purchasing for sure! Con’s Honestly these con’s don’t really matter to me because the AC works so well, but I will add them in case they matter to you. As for the noise, yes it is loud. My house usually isn’t pitch quite so it doesn’t really bother me, but if you think about it there is an AC in your house! Central air conditioners are put outside for a reason. THEY ARE LOUD! So to me this doesn’t really stop me from using it. My dish washer is very loud, but you don’t see me scrubbing dishes by hand so I don’t have to hear the noise. Same goes with any other loud appliance in my house. Maybe if it was loud and didn’t cool my house I’d have a problem. The vent on the AC is nothing to be impressed with. I have read that the vent shoots the air straight up. I don’t seem to have that problem. Yes there aren’t very many ways you can control where the air goes, but you can direct it up and down. If you don’t want it shooting straight up you can move it down a notch and it isn’t. Not sure if people thought this would prevent max air flow, but we don’t seem to have a problem. Now the remote is another problem. I have read that if you use the remote you have to keep using the remote because if you switch to the buttons on the unit the remote doesn’t know what the unit knows. This is very true and annoying. However because of where I have the unit positioned behind my couch the remote can’t find the signal to the unit because it is blocked so we pretty much don’t use the remote. Again, not an issue for me because the unit works so well and the only reason I have to push a button is to turn the unit on or off. Not an issue. As for draining due to the dehumidifier. We live in a dry state with low humidity so this hasn’t been a problem. No sure how I would drain it if I needed to, but I have found plenty of YouTube videos on this unit so I am not concerned about it at this point. Portability. Now this is a portable unit per say, but it isn’t really practical to roll around the house for us. I initially thought we could use it for our open floor plan area by day and in our master by night, but to move this, then refit for a different sized window and then do it all over again and again every morning and night it would be a pain in the butt. However if we leave our master bed room door open it cools down enough to be comfortable instead of otherwise sweating as we did before. This AC really did above and beyond what I expected! Now would I recommend this to others?? Heck yes!! It does a great job cooling and we turn it on early in the day so that it keeps the house cool and we don’t have to worry about being uncomfortable. I am able to cook and this AC still can keep the house cooler and us comfortable. We are able to cook/bake for short amounts of time and still be comfortable in 90+ degree weather, but in the 100+ degree weather we found cooking is not an option if we want to stay comfortable and not sweat. We also have blackout curtains and blinds that help to insulate the heat which makes a huge difference so for those that this AC is not working for I would question placement of the unit as well as how insulated your house is not just in between the walls but for window coverings too. We found that using brown colored vertical blinds blocks out the heat way better than the white ones did. I also suggest another unit portable or window-mounted unit to help work together with this unit. If you want a cooler house and don’t want to foot out the bill for central air you should think about other ways to keep it cool because even 2 of these units would be cheaper than central air for us! Hopefully you find your solution because this was it along with the Frigidaire 5,000 BTU 115V Window-Mounted Mini-Compact Air Conditioner for us!!! Good luck and sorry for the unorganized review!

PROS: - this AC cools my room down great and it sounds like a white noise machine, not loud at all. -Timer functionality works great so it’s not running 24/7. -Got my room from 80 degrees and humid to a nice and cool 62 degrees. CONS: -Heavy. This was a nightmare because my apartment complex doesn’t have an elevator. Needed two guys to bring it up to my room. -I can’t see the buttons. remote control has no light, so when trying to adjust the temperature at night, you can’t see the buttons. On the AC itself you can’t see the buttons either so that’s really frustrating at night. - took me a while to figure out how to screw the connector to the hose properly, directions aren’t very clear. you need to watch a YouTube video for this part, and it wasn’t very intuitive and so I think it could have been made better. -for me I only needed one room to be cooled, but my apartment is less than 581 sq ft. I have a big thick wall separating my living room and bedroom, and even with the door open it doesn’t get the entire apartment cool. This isn’t a con for me since I only need my bedroom to be cool, but if you’re trying to cool a larger space I’m not sure if it can do the job especially if you have walls separating the space. -Be prepared to spend extra money on accessories that aren’t included. I spent $142 extra for these reasons: 1.) no filters: AC doesn’t come with filters, you need to buy extra. Lots of bugs and debris came into my room, even with a perfectly sealed window because they flew right into the hoses from the outside. 2) panels not long enough: panels could not fit my 56 inch vertical sliding windows. One of the photos shows how uneven the paneling is when you connect the pieces, which leaves very problematic gaps that effect your window seal. Had to buy extra panels AND window sealing foam/tape. 3) Exhaust hose gets hot: when exhaust hose gets hot, it can be counter productive because sometimes the heat remains in the room. Had to buy an insulation sleeve to make it more efficient So even though $142 isn’t too much more, it is when you realize how necessary those accessories are and that it should have been included with the product to begin with. I also had to pay an additional $128 for the protection plan. So, all in, I had to pay about ~$708 for this AC, even though it costs ~$438 by itself. Overall: My top priority was a cool room, and this did that very well, so the cons weren’t total dealbreakers for me. The AC’s functionality and ability to get a room cool is 5/5 stars, but the lack of necessary accessories, heaviness, and lack of button lights makes it an overall 4/5 star.

This is an amazing AC unit. It uses a double hose setup that purportedly removes hot air as it injects cold air, so it is more efficient at cooling a room. The unit I purchased was the heat and air, and I can say that it works great. It's only rated to 500 sqft, but the room we have it in encompasses 2 separate areas, with a wall partially in between and covers a little over 550 sqft. I can say that this unit is actually able to keep both areas pretty cool, with a couple of small ceiling fans running to help circulate the air. Our room temperatures went down from 80-90+ degrees to around the 70 degree point we needed. This thing works better than some other single hose counterparts (frigidaire for example). Noise wise, this unit has been a mild sound. It fades into other general background noises, and I've had a bladed fan running nonstop until I got this that was way louder. It also is a little quieter than some window units I've tried using. The only downside I'd have about this unit is that the heat pump doesn't work below 45 degree farenheit. This was not known to me at the time of purchase and I was hoping it'd be able to run during the winter, but it won't be able to do that based on the manual and related information. Still, this heat pump fares better than other models as well. I discussed the heat pumps on competitor units at frigidaire and the support staff informed me the portable ac heat pumps don't generally work well below 60 degrees. The only other thing I discovered was this unit drained a lot of condensation for the first 48 hours, so much so I ended up having to hook up continuous drainage as I was taking tray fulls of water out of the unit. Apparently our house was very humid or similar as it stopped leaking so much after the first couple of days - but something to be aware of. The unit will turn itself off and just say "STOP" until you drain it, which I don't believe the manual indicated very well. Also, draining the entire internal tank requires tilting the unit by about 45 degrees, at least as I was told by support staff over a chat. Overall, there's not much that will be wrong with purchasing this, unless you expect the heat pump to work all winter ( as I was hoping), but it is able to cool a room fairly larger than it was qualified for and so far the best of the several different units I've tried.

I’ve been really impressed with the Whynter ARC-14SH. The cooling power is the standout feature, it handles large rooms with ease and brings the temperature down quickly, and for my smaller apt can basciallly cool the whole thing honestly. Once it’s running, the air feels noticeably cooler and more comfortable within minutes, which is exactly what I was looking for in a portable unit. It also does a solid job maintaining that temperature without constantly cycling on and off. Another big plus is that it feels well-built and reliable compared to other portable AC units I’ve tried that died after one season, although this is new so longevity is not possible to speak on. It doesn’t struggle or feel underpowered, which is often the case with smaller units like a black and decker I had. That said, there are a couple of minor downsides. The unit itself is pretty large and takes up a decent amount of space, so you need to plan where it’s going to go. Like in the photo vs my old dead unit. The dual hose setup is also a bit cumbersome to install and manage, especially if your window is near a walk way like mine. Overall though, the performance easily outweighs those inconveniences. If you prioritize strong cooling and efficiency over compact size, this unit is a great choice.

Update: I had to send it back. Went to Lowes and got a lower BTU window unit. Easier install than getting the hoses set up in my windows with the Wynter. It did the job all summer. It will do, but I have to say, it does not blow air as cold or cool down the room as fast as the Wynter did. I did so much research before making this purchase. I learned way more than I ever wanted to know about portable and window ac units, amps the units pull, amps on a circuit, how to calculate amperage 2 hoses vs 1 hose, etc. This unit was rated highly, not only on Amazon but other websites and YouTube reviews. Long story short, I have the ac set up and running after way too many aggravating considerations, modifications and headaches. Good news is it cools my bedroom addition, that is not well insulated, beautifully. Larger footprint and sound are not an issue for me but it is pretty big and maybe 2x as loud as my air purifier? I like the white noise bc it is loud enough to drown out noises outside of the room, but not so loud I can't get to sleep. Now, the long story and multiple headaches. First hooked it up, kept tripping the breaker. In all my research on the product, I missed that they suggest the unit go on a dedicated circuit. Idk about you but my house is not wired with a bunch of, at least 15 Amp circuits (unit needs 11. something, lets round up to 12 amps) that can be dedicated to one appliance. Doesn't that kind of cancel out or at best, severely limit the portability? So, my not soon enough to be ex husband (Headache number 1) comes over, switches out the breaker to a 20 Amp, turns the unit on, texts me and says it's cooling. Great! Totally worth the headache of having to ask him for help, right? Um, no. I get home and only the fan is on. Turn the ac on, flips the breaker. Meanwhile, my favorite uncle got wind of my issue and is straight freaking out bc just changing out the breaker is a fire hazard. The Headache is all, "if you don't trust my electrician skills...." Not really bruh. You didn't even know how to test the ac my dude. Back to YouTube trying to make sure I don't burn the house down. It most definitely is a fire hazard because a 15a breaker uses 14 guage wire and the 20a uses 12 guage. You can't trust that just bc the wire guage at the breaker is 12 that 12 guage was run all the way to the outlet. So, without my xray vision spectacles, I have no way to know w/o ripping out walls or something. Hazard is because, if the various things plugged into that circuit go to pull more than 20 amps, any section ran and inspected for a 15 amp breaker could catch fire. Apparently, please dont take my word for it. Please consider consulting an actual electrician who probably doesn't want your house to burn down with you in it. Ok, what to do? Headache with his superior electrician skills, says only the bedroom is on that circuit. If I am not running anything else, it will be fine. Ok, make sure nothing else is running in the bedroom. Turn it back on flips the breaker and my son, in the room next to mine, yells out, "are you doing something mom?" Why? His whole pc gaming set up went off when the breaker tripped. Strike 2 for Headache's alleged "electrician skills." What to do? Check outlets and discover 2 of the 3 in my son's room are on the same circut. Locate, purchase, pick up a surge protector with a cord long enough to run all the way across his room to the outlet not on my room's circuit. Get that all set up, try again. Ac runs a while, it's cooling, no breakers are tripping! Perfect time to enjoy a nap in my properly air conditioned room! Settle in, get comfy, about to doze off....ac cuts off. Bad words are said, throw the sheet back go to get up and notice, there is a red light blinking on the unit. Look it up in the manual. Don't I remember something about that being missing from the manual from a review I read? Yep. Not there. Google to the rescue points to the drain tank being full. Why would the drain tank be full on my self-evaporation, no drain needed PORTABLE AC? Back to the manual. 2 possibilities, humidity is too high or loose wire. For humidity issue, disconnect intake hose from window frame so it is using air from the room, in my air conditioned, humidity controlled house. So, wait dual hose is better though, right? No time for that now. Drain the tank (not easy bc the drain is practically on the floor. And, I'm doing this by myself bc, remember, Headache doesn't live here, I hate asking for his help and now he is all weird bc my questions have apparently insulted his "electrician skills."). No worries. I am resourceful, find a collapsible bucket, tilt to drain. Try again. Not extremely humid in here, should be fine. No need to admit defeat to my makeshift, questionable electrician who wanted to know why I got that instead of a window unit and wondered how it drains (still appearing a bit cocky when I assured him I know condensers do whatever it is they do and water has to go somewhere but this unit is self-evaporating). Runs a while, turns off, red light flashing. Did this cycle with draining a few times...got old quick. Ok, not the humidity then. So, loose wire. Manual says contact customer service. Must be pretty common since it is in the troubleshooting guide. Reassured bc there is a warranty. I'll be hot flashing in a nice, cool, refreshing 68° instead of 80° in no time. Sent the email a week ago. No word yet as to what to do. Contact Amazon 3 days in, still in their 30 day return window but it took a hand truck to get in the house and the box is almost as tall as I am. Guess who I have to ask to help if I have to send this thing back? Yup, Headache to the rescue, full of smug, "I told you so," no doubt. Amazon did offer 30% discount, if I keep as is, which doesn't impact the warranty. I elected to wait to see if iI hear back from Wynter. Meanwhile, said self-evaporation, portable, dual hose unit on casters, is atop a strong acrylic storage box I had, with a child's stepstool cramed against it that is somehow keeping it from rolling so I can keep the plug open to drain it and empty the water about every 2 hours. 2 stars because it is running, cooling my room and Headache, the wanna be fire hazard creating electrician, doesn't know it is not evaporating properly...yet. Wynter, please email me. I will plan to update whatever inconvenience happens next. Cannot recommend as is and it pains me to say, but Headache may be right....the window unit may be the better option. At least it drains outside (I guess?).

[By the way, i add "technical explanations to this review and an additional comment i put in, but i recommend you find the response a much more knowledgeable person than myself added correcting my technical data, as he actually understands the mechanisms involved, and i offer all my "technical" speculations out of total naivete'] New notes, simply after owning unit through summer in los angeles: Unit still works great, as it did after 30 days when i wrote the clumsy verbose review below. the machine works AAA+. [November 2011, still works awesome and has been on, nonstop, since spring. Use it just as a nice fan to bring cool air into room when it's cool outside, also. Handy, if one needs to close the windows to lower street noise, for example, but still wants fresh air coming in. Works amazing for that just as amazingly as it works for cooling. Anybody have one of these units that also comes with the heat pump? i'd be very curious how well that works. i would have bought one but Amazon didn't carry them and i wanted the extra guarantee of buying through Amazon as i was so nervous reading all the terrible reviews about every single portable A/C offered. (though there are very very good reviews also, but the negative reviews made me very nervous. but my unit, yet again, has worked awesomely]. [i think the ducting connections, where the duct snaps onto the machine and at the window, could be designed a bit better, and i hope they improve it, but my machine has been on 100% of the time since i bought it, day and night. Was almost 100 farenheit yesterday and it works great in my big studio apartment] So far this unit works awesome. I will also, below, explain the advantages of a two duct unit, and particularly the advantage of a two duct (hose) unit that has the capability to also act as a single duct a/c. That confused me, and i will explain the crucial significance of this below, and why I believe for myself and many people living in areas where it gets quite hot, having a dual hose unit that has the ability to switch back and forth into operating off only a single hose, sometimes, and a double hose, at others, is a HUGE advantage. Forgive some repetition below, i simply don't have time to edit right now, but thought i'd post this. maybe i'll clean it up later and simplify) it works totally awesome. the duct kit works just fine, doesn't fall out of the window like i think some reviewer said, works great. However, it is the ducting and where the ducts join the fittings in the body of the air conditioner which seem the poorest made part of the c/c and one wonders why they didn't build it with a bit more precision. why in an expensive piece of equipment go a little cheapie at that point, i.e., the fitting of the ducts, which does not fit perfectly, but still has worked functionally perfectly for me? i guess because in one sense this is an expensive piece of equipment, but on the other hand it is not that much money $450 is what i paid, but even at $600 or more, for the amount of equipment in this substantial serious air conditioner. My very high quality Epson inket archival printer cost about $1800 and was worth every penny. This air conditioner looks every bit as complex and substantial to build, so especially at $450 to $650 or so, they probably have to cut costs where they can, as well as "exploit" (in the good and also the bad senses) foreign labor, such as in China. again, it gives "work" and income to China, which is good, but might be reinforcing paying their laborers very low wages and then obviously has heavy impact on our own national labor force... but let me sidestep these issues, simply to say it seems like a lot of equipment for the money. i've noticed a few possible glitches happen in 30 days, but nothing consistent enough to report, and i will try to buy one of the extended warranties Amazon offers through Square Trade. i think that is probably a very very good investment. i hope the warranties are as good as most of their reviewers say. another thing i would say is that it is difficult for consumers like myself to make expensive decisions like this. it involves a lot of fear and stress. like many, i read tons and tons of reviews on all the air conditioners and there are a lot of bad reviews out there for every product, so it makes it all quite scary. in the area of photography, though, an area that i'm much more expert in, i see cameras that i know and use each day, such as my Canon Digital Rebel, getting a tiny percentage of horrible reviews along with the high percentage of good reviews, so i guess we have to find out what are rare malfunctions and what are typical. i've taken about one quarter million exposures with my camera and it works great, and yet there are people that have bought some lemons of the same model, and then others who simply were baffled by operational procedures (easy enough to be baffled), etc. and these latter small percentages give my camera horrible reviews. i am SO happy i never read any reviews before buying my camera as i would have freaked out reading the small percentage of bad reviews. do you see my point? there will always, i guess, be some bad reviews, and i think it is simply stressful figuring out if those people got very very rare lemons, or if those bad reviews mean one should avoid the product. on top of it, to me, it looks like there are a lot of fake good reviews on products written in stereotypical language. so it's confusing, yes? i recommend buying the extended warranty and i'm hoping they are good. anyone who might want to reply to this comment regarding the Square Trade Warranties, i would be interested. planning to buy one within a day or so on this unit. sorry for the consumer digression on these topics. BACK TO THE A/C at hand: so far this Whynter dual hose 14,000btu portable air conditioner works awesome. also it is not some horrible eyesore, but the opposite, it certainly at least appears strongly and aesthetically made. i always wonder about people talking about the aesthetics of these things... makes me suspicious that they are planted raves for a product, but it's worth reporting the machine APPEARS well made and similar in aesthetic impact to my $1800 Epson archival inkjet printer). Oh, REGARDING DUAL DUCTS: i think one thing to know on this, that baffled me: The advantage is that you can draw cooler outside air, or not create a negative pressure, whatever that is... The cooler outside air i understand and i like that. But I think ideally you want the DUAL DUCT UNITS THAT ALSO OPERATE AS A SINGLE DUCT UNIT, meaning you can disconnect the second hose or duct, the one bringing in outside air. (you never would disconnect the "exhaust" duct when air conditioning, as that is getting rid of the hot air produced by the motor(s)...) TO CONTINUE ON THE DUAL DUCT SCENARIO AND WHY HAVING THE OPTION TO OPERATE AS A SINGLE DUCT UNIT IS IMPORTANT: if it is scorching outside, let's say it's 110 degrees farenheit, but that inside the building or house it's 95 degrees farenheit, then you probably want to disconnect the outside air intake duct from the back of the air conditioner and put a cap on it that they provide, and on the duct you've disconnected. Then you are drawing from the cooler inside room air, instead of the superheated outside air. (they tell you to, and it is obvious, to disconnect at the back of the a/c rather than at the window... you can do both if you have two caps). THE POINT: you are then drawing your incoming air in from the room which is only, in this example 95 f. as opposed to the 110 f. inferno outside. thus the machine only needs to cool air that is 95 f., not 110 f. which might be (or likely is) pushing these machines past their limit. they only claim to cool down max temps of 95f, i think on this Whynter, and the parallel Edgestar machine i think says 90 f. i chose the Whynter after much going back and forth). So you try to intake air from wherever it's the coolest air in a high heat scenario. if you get home at the end of the day, and left your a/c off, and it's beginning to cool a bit outside but it's still 95 to 100 degrees inside your house and then your going to cook on the stove on top of that, you want to DEFINITELY be ducting your air in from the OUTSIDE where it has cooled off. is that clear? if not feel free to ask me to clarify through replying to this, as i found it very confusing trying to figure out the pros and cons of two-duct systems as some reviewers fault them for having problems and i think the main problem is that if you are ONLY able to duct from the outside and you run into situations where it is, again, very hot outside (e.g. 95f +) and cooler inside, but you are stuck getting your air from the superheated outdoors. so, i made sure that on this unit, by researching and talking to their techs, that you could definitely disconnect the outside intake duct, and the unit would then take air from inside the room. Some dual duct units advertise this capacity clearly: Saying it will operate on one duct or two. Therefore, this is the obvious advantage of two ducts where you CAN operate off one or two. clear? hope so. good luck everybody. this consumerism stuff is high stress. Whynter 14,000 BTU Dual Hose Portable Air Conditioner (ARC-14S)

Received our unit yesterday, arriving on time. We ordered it 7/2/15 and paid an extra $25 to have it delivered next day. We are in a fairly remote location in California where packages are often delayed a day via UPS, so I was especially impressed with its on-time arrival. It was also well packaged. I found the unit easy to install, although installation instructions are fairly minimal. I let it sit the required 4 hours before turning it on, and it started cooling our 600 SF+ great room within just a few minutes, dropping about 1.5 degrees every hour. Our great room has a galley style kitchen attached to it that does not have a door that will close it off, and two hallways with the same issue, so really the unit is circulating air in about 850 SF of space. We will see how it does today holding our Great Room near 68 degrees. If it fails to do this, I will report back.... Pros: Seems to work great, looks and feels like a quality product (even the plastic window pieces were extra thick, allowing you to cut them without breaking), easy to install, looks good, quick delivery from Whynter. Fair price for the quality of product. Cons: Installation instructions could be better (read them all the way through to be sure you install things in the right order), window interface hard to seal properly (more on this below). Also, cool air only comes out the top of the unit and is projected up at an angle of 45 to 90 degrees (This is undoubtedly because hot air rises, and so the cold air is forced up to circulate the air in the room better. However, it also means if you stand in front of the unity your upper body can get blasted with cold air, but from the waist down you are out of luck! ;) All of these are very minor quibbles to me. Regarding window installation: One person complained that the screws provided with the product for window interface were too short, so s/he used bolts to ensure they would stay put. I did not find this necessary. The product is built to have the screws dig into the plastic surround and stay put via their friction-fit. When I installed them as specified in the instructions (this portion of the instructions has a clear illustration which helped) they fit snuggly and I could not wiggle any of the parts. So, not sure why the other reviewer had a problem. Maybe Whynter is now using better screws? In any case this works fine now. My only complaint about the window interface is in keeping the vent holder securely in the window (as others have mentioned) and in keeping the area around the vent holder sealed. Although we were using it on an old aluminum slider that was very small (requiring me to cut the holder down to fit - an easy job thanks to the quality of the holder), I don't see how it could ever fully seal any window opening (I am an engineer by training). We have a lot of mosquitos and moths up here, and I don't need any coming through the opening (it leaves about an 1/8th inch gap nearly all the way around the window). I solved this problem easily with some white duct tape that miraculously exactly matches the plastic, so it looks fine, seals the gap and helps hold the vent holder in the window. I also added a piece of 1/4 inch hardware cloth to the outside of the window to prevent bugs from flying into the cooling vents and messing up the works. Screens for the vent holes could easily be provided by Whynter, and I imagine would greatly improve the life of the unit in buggy areas. Whynter does recommend you use something (meaning a filter) on the intake side where "air quality is poor", but I think blocking bugs on both the inflow and outflow are important as well. One last thing, I found it very helpful to know that the vents do not pull fresh air into your house. Instead, they are used to pull outside air past the condenser to cool the unit and than all that hot air is immediately expelled. Meanwhile, the air inside your house is pulled past the condenser and cooled down, and then blown back into your house. So, the unit does not need to cool the hot outside air, but it also does not give you fresh air (not a problem if you pull air in some other way). The dual venting system also makes sure you don't create a vacuum inside the house that will cause hot air from the attic to be pulled inside the home. I would NEVER buy a portable air conditioner with a one vent cooling system for that reason. So, bottom line, I really like this unit and can highly recommend it. If that ever changes, I will rewrite my review.

Excelente producto. Funciona muy bien, es silencioso y enfría las habitaciones rápidamente. El proveedor es uno de los mejores con los que he tratado en Amazon: responde de inmediato, resuelve tus dudas y supera las expectativas para garantizar tu satisfacción al 100%. Altamente recomendado.

The brand name, Whynter, was unknown to me, so I felt we were taking a chance in buying it. But we are very impressed with this product, which is well designed, with excellent quality control and reliable performance. We use both the heating and cooling features equally as much - and both modes are very effective. As a dehumidifier, the lack of a humidity target setting means we use our dedicated dehumidifiers instead. But if you didn't have a separate dehumidifier, this feature would be useful. Like all appliances that use an air compressor, the unit produces a fair bit of noise. Only an exterior, non-portable air conditioner would reduce this inherent noise problem. But for many users, exterior or window-insert type air conditioners are simply not practical. In our case, exposing an air conditioner to the hostile exterior environment would mean that the unit would not last very long. The two hose design makes the product very efficient, and most of the competition want a lot more money for this feature. Because of outside air having poor air quality in this area, we typically do not have the intake actually drawing in outside air, but using interior air instead (without the second hose). Thus we affectionately call our AC unit, the "Elephant in the Room".

Product arrived damaged, sold with US plug in 110v and 220V to EU plug adaptor. Product does not work when plugged with the provided adapter. Does not start at all. Requested a refund, waiting for shipping instructions as this is a very heavy product to return.

Context : My previous window AC broke, a 10K BTU that was one of the best in the market at the time I bought it. I was moving in a bigger apartment that wasn't as easy to cool down because of the way the rooms are placed. After a little research to find the best portable AC, I had decided on this one. I've been using it for a few weeks now and I LOVE it. I'm seriously considering getting married to this AC. It's one of my favorite thing I bought this year so far. I was a little worried since I like to look at the stuff I buy, try them in the store and stuff like that, mostly on expensive stuff. And since it's heavy, I didn't know how it would work to return it if there was an issue with it. Also had very bad luck with portable AC in the past. But this one is awesome. The dual hose make it so that you don't loose as much BTU power as with other portable AC. It's very easy to put together, and I didn't even really sealed the area around the smaller slider thingy because I cannot be bother about it, but it still works like a charm nonetheless. And we've been having some heat wave lately, but I feel fine and cool. I mostly let the AC in my by bedroom, and even then, with a fan, I can redirect easily the cold air in the whole apartment. The apartment is ~620 squart feet, I have 9 feet ceilling. I mostly close the bathroom and the hall though, the hall is maybe 12 square feet (very small) and the bathroom around 45 square feet (anyway, once the bathroom is cool, it stays that way for a long while). My previous AC couldn't cool down more than ~350 square feet. Also, I love the fact that it can go lower than 64 F, even thoug the room feels a little hotter than that, it's still very nice and cool for me. So you really don't loose much BTU even if it's a portable AC. As for the noise, it's perfect for me. The cooling device makes as much noise and the fan made on my previous AC. So I sometimes wonder if it's working properly because I think it's only the fan when it's the cooling mode that is full on. And I always put the fan at the highest power too. Also, for me, it's good that it at least makes a little noise because it works as white noise when I sleep, so I don't have to hear the neighbors. The only thing I'm still worried about it the draining, but so far, I didn't have to do it. Thing is, the plastic plug that is on the draining hose on the unit is very very hard to open. Will see when it comes to that, and if I have issue with it, I'll come update this review. TL;DR : buy this portable AC, it's a marvelous device, 10/10 would buy it again

I bought this as second unit for my condo (I have a Midea Duo as well). Pros: Very quiet for a portable. Cycles properly (turns on/off) with temperature you set it at. Very "stylish" from an aesthetic point of view. Simple and easy to operate and install (took me 15 minutes to install). Very well built and no extraneous "squealing" noises from the compressor (like the Midea). Cons: At this price point I would have expected a remote that acts as a temperature monitor but it is not. The temp sensor on the evaporator is placed directly in front of the exhaust hose for the compressor therefore it is an absolute MUST be sealed (use reflective tape) to plug any holes that may be leaking hot air (and it will) as it will be "sucked into" that portion of the evaporator and always read that it is hotter than it actually is . This will cause the unit to run unnecessarily. I used reflective aluminum tape and that seems to have done the trick. All in all, happy with the unit.