Chilipad Cube Bed Cooling System - Cooling & Heating Mattress Topper, Custom Bed Temperature, Cool Sleep Enhancement, Temp Range of 60-115°F, ME Half King or TwinXL Size (38" W x 80" L), Model: CP502

This is my second Chili Cube in 10 years. My husband bought me my first one 10 years ago and it finally died a year ago. The Cube makes your bed feel nice and cool like when you first get in at night, only it will now feel that way All Night Long (and you can make it colder than that if you want!). I don't have to lower my AC or buy an external AC unit and freeze out the rest of my family to sleep well at night now. I can sleep with weighted blankets, big dogs, and other people against me without overheating. It's perfect and refreshing and feels amazing. I love feeling it start cool down the bed when I first turn it on. Sleeping a little cold tonight? No worries, grab the remote and turn the temperature up. It's quickly and fully adjustable for maximum comfort. Worried about it leaking? Don't. In 10 years, neither of mine have ever leaked. They are build good and tight. The only downside I've found over the years is that I can't take my Cube with me when I don't sleep at home.

Spent a lot of time and money looking for a way to help me sleep. Short description, for the last 10 years I’ve been a “volcanically hot sleeper”, picture sleeping next to someone who feels like they just finished a marathon. I agree it was nasty so, Stumbled upon this little gem. Watched promo video and was like that’s me. Then I started reading the reviews, and even though I had already placed my order I was considering canceling based on the 1 month in people started having issues. I’ve owned mine 1 month running it at least 9 hours a day in the 50’s and it works great. I think some of the issue people where having have to do with how they maintained their units. Every week or every other week I change the water out of the units which typically helps with any cooling issues. I can’t really explain it other than after a week or 2 the machine will struggle to achieve temp so that’s when I dump the water out and refill it. You’re also supposed to clean it monthly so that could explain some of the other negative reviews. I did have an issue with one of the units not pumping water when I first got it but I lifted the machine above the bed and a syphoning effect fixed the issue with no noticeable issue after. As an average sized American male, I do notice the water lines but they don’t bother me, lines run from head to toe with 8-10” spacing, it’s actually better than I would have expected for comfort. Machines make noise but noise is negligible. My fan running in the other room is often louder. If you like absolutely silence do not buy. Wish remotes showed actual temp with set temp. Update:12/15/21 through the course of changing sheets I’m pad started to develop a leak. I reached out to chili and with in 2 days someone emailed me verified me and walked me through the warranty claim. I was honestly dreading the response, but nope chili made the process super easy, super painless, and if anything has made me a life long customer. You just don’t see customer service that good at this time of year in this kind of market. Two thumbs up to Mary the ‘sweet dreamer’ specialist who helped me. I could see how someone who is buying this product for luxury may find flaws but if your genuinely are looking for a reputable company with an affordable sleep climate control system because you just sleep too hot or cold, this is the product for you. I love it and I think any reasonable person would, unless you have a manufacturing issue which happen inwhich case talk to their customer service it’s easy and they take care of you.

I bought my first chili cube in 2022. I’ve had trouble sleeping for my entire adult life and temperature regulation has a lot to do with it. As soon as I bought my chili pad, I loved it. I loved the wide range of temperatures, the lack of thickness of the pad and the overall comfort it provided, even when I wasn’t using the heating or cooling function (which was rare!). The pad feels high quality and you can hardly feel the tubules that run through it. I have never had a problem with it leaking but the fit for the chili pad “for me” king size was not great. It would constantly bunch up and leave you with a portion of bed that was not temperature regulated. I was able to live with constantly adjusting it though, until it stopped working all together. About a year after purchasing, my chili cube starting showing random codes on the screen, flashing its lights and making strange noises. It stopped heating or cooling. I was devastated but the customer service team came through and sent me a replacement, as I was still within the warranty period. A year later, that one stopped circulating the water. As I was now out of the warranty period, they would not send me a replacement for free. I was dependent on the chili pad for sleep at this time so I forked out over 1k on buying the king sized chili pad with two cubes, so both my partner and I could enjoy the temperature control. I purchased this is in July of 2024. In November of 2024, my cube again stopped circulating water. They provided me with a shipping label to send it back and sent me a new cube as a warranty replacement. All in all, I was without a cube for my chili pad for about a week and a half. I’m extremely unhappy with this considering system is about 4 months old and very expensive. I shouldn’t have to be without it at all. I received the replacement cube earlier in the week and it also does not circulate the water needed for temperature control. I’m extremely frustrated with this situation, as I now need to wait for sleep.me to get back with me again to address this issue. This system is way too expensive and way too new to be operating this poorly. There are several other systems that are available now that offer similar temperature regulation that I would encourage you to try. I will be purchasing one of those as my next system unless the quality of chili pads improves. Going through 4 chili cubes in 2 years isn’t acceptable. Edit: 2/9: Both of our chilicubes stopped working again. We received replacements but one does not work. 13 days after requesting help, I still do not have a working chili cube. Video is of the replacement and the sounds it’s making instead of cooling and heating the water.

Just for everyone on here saying it only works when it wants to, I bought this for my wife in 2021, have never had an issue, until recently she said it was making a sound and would shut off, didnt cool after multiple cleanings still same prob, so tonight I figured after this many years! Might as well take it apart and see what up, worst case I buy her another one, ( it’s been well worth it!) so I open it up! Strip back the insulation on the hoses and find a small leak, fine, cut it out and repair, try it again, still flashing lights no response from the unit, still making a weird sound, so I open the main unit, clean the fans check the pump all good dust off the vents and reassemble, it’s working like brand new!!! Quiet! Like when we first got it and cooling even better! Best thing I ever bought to get her through that menopause stage! I dont know if you can still buy these but would definitely recommend! 🤘

OK, let me start with the surprise benefit for dads with young kids. If your kids are like mine, they sometimes crawl into bed at night to cuddle with mom. Well, after they fall asleep, they forget about mom and migrate over to the human hot rock (aka dad) to stay warm. One kid likes to lay on top of me, another likes to stick his cold hands and feet under my back to stay warm, and they both kick the covers off of both of us. Well, I observed something interesting when I started using the ChiliPad...my kids stopped using me as a hot rock. The ChiliPad makes my side of the bed cold, effectively creating a toddler force field that keeps them on mom's side. Well worth the price just for that! As for my sleep, the ChiliPad is very easy to use and does exactly as described. It only takes a few minutes to cool my side down and I'm not waking up overheated. Set up was simple and I don't feel the pad at all. It does a good job keeping my side cool without affecting my wife's side. It makes some noise but we already sleep with a fan on so we don't hear it. I have definitely seen an improvement in my sleep and have recommended it to a few friends. The only negative, considering the price, is the minimal control. I found that I initially fall asleep best at a low temp but would wake up cold around 2 am, so I keep it a few degrees warmer now. Chilipad lets you set one temperature for the entire night but does not have something as simple as a "cool only" or "heat only" mode (at least that I could find) that would allow me to cool my bed to say 58 before bed, set it to 64 when I lay down, and then let my body warm it up slowly to 64. Instead, the unit's heat kicks on and immediately warms it to 64. An adjustable timer would also be nice to turn it off about an hour before waking when the body is naturally warming up. Again, the control issue is pretty minor but I think it is reasonable to expect a bit more at this price.

Worked great for about 8 months then crapped out. I contacted Chilipad customer support for help. They recommended I replace the control board. I did and it still did not work so I replaced the display board. I tried to see if I could send it in for repair but apparently you can not. I spent a lot of money for this and It really helped me sleep cooler, but I will not buy it again.

On the expensive side but worth it. The Temper-Pedic mattress I use it on runs on the warm side in the hotter months, so that even with a very effective air conditioner it's often too warm to sleep comfortably. This product has enabled us to sleep longer and deeper. I find the little water carrying tubes very pleasant to the touch and welcoming to the skin. It's also simple to set up and easy to adjust the temperature. All of this adds up to a very satisfying experience. There is some noise with two motors running- we have the dual King- and while it's not an issue to me as I prefer some white noise, it will be for some. It does require some bit of maintenance; it needs cleaning solution run through it every month or so, dependent on how much you use it, and the water level must be monitored. Great if you run hot at night. If you suffer from hot flashes, it's a game changer. Recommended.

I’ve had this for about 8 months and LOVE it. No problems. No leaking. Super quiet. I sleep REALLY hot due to cancer treatment and menopause. I keep my room pretty cool already (70 summer; 55-60 winter). I’ve actually had to turn the Chilipad to the mid-60s from the lowest setting of 55 because I got too cold. We use bamboo sheets and a semi-heavy non-down comforter all year long. I thought I would feel the tubes that run through it, but I don’t. We do use a waterproof pad under the chili pad, just in case. The remote is super handy. I don’t sleep as well in a hotel without it. I know it is expensive, but for me, it is worth the money.