Question 1

can this be left on 8hrs a day for in store use

Accepted Answer

Hi Sandra!  The Brilliant Spa Black Diamond is primarily designed for home use, but it is powerful enough for professional use and fine for small retail stores as thousands are in use daily within the jewelry industry.  Since the steamer can heat up in only a matter of a few minutes, I'd suggest you keep it turned on during your peak hours and otherwise keep it turned off until needed.  If you have any questions, please do not hesitate to contact us at GemOro @ 800-527-0719.  Thank you for your support!

Question 2

Can this item be used for morganite jewelry?

Accepted Answer

Hi there!  I am from GemOro and would like to help.  Cleaning Morganite with a steam cleaner is usually safe according to the Gemological Institute of America or GIA.  The beauty of using a steamer is that you can control the heat exposure to the stone by how closely you place the Morganite jewelry to the steam nozzle.  If the stone has a lot of visible inclusions, there is a slight risk of fracture if exposed to too much heat, but this is really unlikely.  If the stone is heavily included, just back the rink a couple of inches or more from the steam nozzle where it is cooler and it should be fine.  Morganite has a hardness on the Mohs hardness scale of a 7.5-8, whereas diamond is a 10.  Morganite is a pretty hard and durable stone.  As for the color fading, I would tend to disagree that there might be an issue with this if steamed under normal conditions,  It would take prolonged exposure of high heat for this to occur.  You are smart to ask, since not all gemstones may be cleaned with steam.  But you're fine generally speaking cleaning Morganite with our steamer.  I hope this helps.  Enjoy your GemOro Black Diamond steamer and holidays!

Question 3

Is the unit white or black? The first picture I see on Amazon is black, and then when I click on it, it shows a white one.

Accepted Answer

Sorry for the confusion Robbi!  The original BrilliantSpa is white.  This model has a 12.5oz tank and a 35psi of steam pressure and sells for $99.  The BrilliantSpa Black Diamond is available in either black or slate gray.  This model has a 16oz tank and a robust 50psi of steam pressure and sells for $119.  Please let me know if you have further questions.

Question 4

would this be good for a diamond ring with white gold (rhodium plated) band?

Accepted Answer

Yes. I have several white gold (rhodium plated) diamond rings and they clean up beautifully with this steamer.

ASIN	B00HS5QRJI
Best Sellers Rank	#310,484 in Clothing, Shoes & Jewelry ( See Top 100 in Clothing, Shoes & Jewelry ) #136 in Jewelry Cleaning & Care Products
Brand Name	GemOro
Capacity	16 ounces
Color	Matte Black
Customer Reviews	4.0 4.0 out of 5 stars (615)
Form Factor	Handheld
Global Trade Identification Number	00854413003888, 10854413003885
Included Components	jewelry holding tweezers, basket, steam residue mat, water funnel with measuring fill cup
Item Dimensions D x W x H	10"D x 6"W x 10"H
Item Display Dimensions	11.75 x 8 x 11.5 inches
Item Type Name	Jewelry Steam Cleaner
Item Weight	3.9 Pounds
Manufacturer	GemOro
Model Name	GemOro BRILLIANT SPA Black Diamond
Model Number	0362
Part Number	0362
Power Source	Corded Electric
Product Care Instructions	See instruction manual
Special Features	Blue LED Light, Unrestricted Cleaning Zone, Removable Cleaning/Drying Basket, Advanced LED Indicator Lights, Durable ABS, Contemporary Stainless Steel Accent Panels
Style	Contemporary
Surface Recommendation	Counter Top
Tank Volume	0.47 Liters
UPC	854413003888 700358329050
Unit Count	1.00 Count
Voltage	120 Volts
Warranty Description	1 year warranty

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