Cuisinart Style Collection Multi-Temp Jug Kettle | 1.7L Capacity | Frosted Pearl | CPK17SU

bought it again in January 2025. It stopped working in september! Does not start heating water, just says 'sorry'. It was third kettle of this kind i bought. First one still operates nicely after 10+ years. The build quality was great! The second one was bought in 2021, after COVID supply chain issues. That lasted 3 years and died end of 2024. It died exactly like the third one. So I suspect something happened with manufacturing quality around year 2021 and now they dont even last one year! Will have to switch to some chinese models which provide better functionality at a fraction of the price of Cuisinart. And hopefully do not break after few months

We have tried so hard to love this kettle. It looks lovely, its brilliantly simple to use, the temp control is actually an incredibly useful function and the display and control panel in the handle is brilliant...until it isn't. Our first one lasted about a year before it started acting up. It developed a fault where it would intermittently cut out as soon as you hit the power button after selecting the temperature. A few months later it died altogether so we returned it under warranty and were sent a replacement bu Cuisineart. Her we are a year later and the exact same fault has developed again in the replacement, which is now barely useable and clearly on the way out as well. So there must be some fundamental design or manufacturing flaw in this kettle that renders it useless in a year or two. Which is really sad, because it could be the perfect kettle. Update: Now on our 3rd version of this kettle. Precisely the same fault described above has developed as the previous 2, in the same amount of time (10-12 months). Save your money and buy something else.

livrée inutilisable; Cette bouilloire m'a été envoyée avec une prise anglaise, j'ai donc demandé à Amazon de changer le socle de chauffe avec une prise aux normes françaises. Amazon me renvoie vers Cuisinart que j'ai appelé qui a fini par me dire que je devais leur renvoyer la bouilloire avec photos et factures.j'ai envoyé les documents par le mel donné par Cuisinart. au bout de 5 jours pas de bon de retour; je renvoie alors un mel la reponse assez séche est alors " voyez avec AMAZON". Pour en finir rapidement je suis aller acheter un convertisseur de prise 15€. grosse prise convertisseur qui occupe 2 entrées. Chapeau AMAZON et Cuisinart.

Worked well for 9 months then died. This is to be expected from a company like Cuisinart (and their parent company, Conair) who make cheap, low-quality products that cost a lot. The kettle now refuses to turn on. When the power button is pushed it comes on for a second and then immediatley switches itself off. It's as if there is some safety override that is stuck or something. The kettle is now useless and will have to recycled. I tried to register the product on the Cuisinart web site but the product number (B009PL1UC2) is not listed. In fact, that particular model is no longer available here on Amazon. It seems like it's been discontinued. So five stars for giving me decent service for 9 months, minus three stars for dying after less than a year.

Was working great until it stopped working today not even a year old. Would like to return it and get a refund.