Litter-Robot 3 Connect by Whisker, Beige - Automatic, Self-Cleaning Cat Litter Box, App Control, Helps Reduce Litter Box Odors, Works with Any Clumping Litter, WhiskerCare 1-Year Warranty

See below for my original 1 star review. I'm giving it 5 stars now, but hoping that my 5 star review is not premature. The first one that I got was faulty. The bonnet would not complete the circuit, to let the robot know that the bonnet was secured--also, since it wouldn't complete the circuit, the night-light didn't work...but that's the least of my concerns. I finally opened a support ticket at [email protected], did a bunch of troubleshooting, sent pictures etc. and I just got a replacement; cleaned the faulty one to ship back to them, on their dime. If the new one generally works, then I'll give it 5 stars just because it gives my cats a constantly clean place to do their business. I still have litter boxes (multiple cats) because I haven't forced them to use the bot...but I think I'll start taking away the other boxes & see if I can force them to the bot. The original/faulty one worked to a minimum degree, after I taped a penny across the contacts, to fool the unit into thinking that the bonnet was in place. But the original unit would also throw a bunch of errors in the app, and I'd either have to remotely run a cycle, or remotely reboot it from the app to reset the unit. So, it's cool that the machine lets you know its status in the app, and I could keep it limping along remotely--I once ran a cycle from the ski area parking lot, then it worked and cleared the error & showed "Ready". The replacement worked right out of the gate. The bonnet works, completes the circuit, and the night-light works too. Now I just have to see if it will consistently function, without errors. Note: I watched other youtube videos before purchasing--don't over fill with litter, theres a molded line that you should not fill past. The thing is definitely expensive, but again, if it gives my little loves a clean toittey all the time, then it's worth it to me. I read an online review where they said something like "It's the best automatic litter box, but we still don't recommend it..." I think just because of the price. But think of how much coin you blow on other stuff...thousands a year on unnecessary things perhaps? I love my cats, and I hate cleaning boxes...so it's worth it to me. But if the replacement starts throwing errors, I'll be back to change my review... Original 1 star review below: Headline: Junk! Worked once, now "Bonnet is removed" Got it out of the box on day one, I was excited when one of my cats used it for the first time and it worked well. However that was it. Now it just blinks and sends an error that the bonnet is removed. The bonnet is not removed. The bonnet is securely fastened. To troubleshoot, I have removed the bonnet several times and checked the connections. For the price of this device it should not be this flakey and error on day one. I cannot get it past the error. I've powered it on and off, checked everything I can. ADDENDUM: I ended up taping a penny across the contacts of the base to get past the "bonnet is removed" error--and in doing so, it defeats the night light. It's functioning now, but I'm going to leave the one star review to see if I get the attention of the manufacturer, because hacking together an expensive piece of gear is lame.

I've read other reviews trashing this, and I believe it's because they didn't know how to use it, or didn't have the patience to work with it. I have to admit, it took a bit to work as it's not as simple as just setting it up and plugging it in. It has some quirks, but once you get the hang of it, it's easy to operate and now I barely touch it unless I need to empty out the pan, or the occasional restart because the WiFi for the box crashes. Quirks: 1) If you put too much litter, it will think another cat entered the box as it's cleaning (detecting weight). It's best to keep it a bit below the line rather exactly at the line, because clumps will add more weight to it and could stop the cycle. You can also manually cycle it if gets stuck, from the box or the app. 2) The cycle will stop when another cat uses it before the cycle starts, or even during. Just let it do its thing after awhile and it will clean itself. 3) The box will not continue if the pan is full, and the blinking blue light means to empty it out. If you get this box, you should install and use the app. You can turn off the light on the inside, change the cycle timings and more. I believe my cats were initially afraid of the light inside, as they usually have a box in the dark. To get all 3 of my cats to actually use this this took some real patience: The 1st day none of them use it, they just peeked at it and walked away. The 2nd day a cat used it, but when the machine cycled, all of them freaked out and none of them used it the rest of that day. Instead one of the cats left a #2 surprise next to the box. The 3rd day another cat or two used it, but overall they only used it once a day. The third cat started peeing everywhere in the house, and I had to clean it up. The 4th day cats are using the box more except one which keeps peeing and pooping outside the box. I had to do more clean up, but the other cats seemed to have made peace with the box. By the 5th day and ever since, all cats now use the box regularly and not one of them peed or pooped outside the box which is a good thing. A week later they've started using it multiple times a day and now they don't freak out when they hear it cycling. They'll take a peek, but otherwise will ignore it. After the break-in period, the box has become totally worth it. I also want to add that so far I saved $100 in cat litter for three cats since dumping it all out was the easiest method of cleaning their old box. In fact it took 4 weeks just for the littler to run low enough for me to have to buy more, and that was with an open box of litter that wasn't even full. What makes it worth it all is that the tray easily comes out, just pull the liner out (if you're using any) and throw it away. To me this was totally worth the cost and I would definitely recommend and would even buy another whenever it comes time. And the app is good too.

This is my 6th attempt at an automated litterbox. I've had multiple versions and they have all been mediocre at best. The flat style w/the rakes end up clogged and I constantly had to scoop stuff it missed. There was one you hooked to water w/a dryer that made the whole house smell like baked cat poop. And cleaning them all was terrible because it was so much work to empty the used litter. This one though...this one works! The cat uses it, about 10 minutes later it cycles the waste into a drawer. Once a week (it could go 2 but I just do it every trash day) I hit an empty button that dumps all the used litter into the waste drawer w/the clumps. Close the drawstring on the bag and reset/add clean litter. No scooping, no struggling w/emptying litter, no stink, no hassle. And the cat is happy because her box is always clean. It's spendy but to me worth it because it works and saves me an hour and a half a week doing a task I loathe!

First if you are going to buy the Litter Robot 3, save yourself $100 dollars and don't buy the Connect version, I haven't been able to use the app in over a year. Here is my review, the first two or three months we felt that this thing was a blessing, everything worked perfectly and constantly. About two months into it they did an update to the app which messed everything up, I had to start from zero, could not connect my robot to the app, finally I had to erase my robot and start from scratch, which is ok, but after that it never worked as it should, and eventually till this day I can not connect to the robot, I have tried everything that the website help and support said to do. Shortly after that it just started getting stuck mid cycle, and it started happening more and more often, Help and support website again, their suggesting was to clean it, so I took it outside, took completely apart cleaned it like crazy, and it didn't change anything, it was still getting stuck, but no app, so if I wasn't home, I didn't know that it hadn't worked for a few hours, and if you have cats, you know they get to a point where they'll just find somewhere else to do their ugly little business if the one they like to use is not up to par. Well we dealt with that for a few months, and then it started adding more misbehaviors to it's repertuar of things for you to have to do to make it work, it's next trick was to just get stuck in nightclub mode, ball half way up and all the lights singing "Staying alive". The fix...Move/shake the ball until the light comes back on, wait, nothing happens, move the ball again...wait, oh it moved...two inches, move the ball again...is now going the wrong way...Wait, Wait, ok it's done (still didn't empty) press the cycle....sit there for two or three minutes just to make sure it's going to finish. And the most recent trick apparently the pinching sensor decided to leave the party. To get it to work, take everything completely apart, make sure the sensor plate is not being obstructed, make sure the metal sensor connectors are actually touching (not that easy to do), cleaned everything with qtips and paper towels, vacumed with a wand every tiny piece of litter, put everything back in, got it to work, checked three hours later, it had happened again!!!! looks like per the Support site's suggestions, I'll have to order one, install it, hope it works and wait for the next thing to stop working....Or go by the Hands-free Cat litter box I used to have for $80, that NEVER once Failed, I rolled it...took the tray with the litter out, tied it's bag, (pretty much how I'm doing now) take the bag out and not only that but EVERYONE knows how to use that one. There is no special Computer Science degree needed to get the Robot working just right 5 of 6 times a day.

So, we finally caved and got the Litter Robot for our two cats, and it's been a game-changer in terms of not having to scoop every day. That alone is almost worth the price tag, especially with two furballs constantly needing clean litter. Setting it up was straightforward, and within a few days, both our cats (2 years old and 8 years old) adjusted to it, which was a relief. The automation works like a charm—it cycles and cleans automatically, keeping things fresh. However, for the price we paid, I expected a bit more. The app lets you create profiles for each cat, which sounded cool at first, but turns out it doesn't really serve a purpose. You don't get notifications about which cat used the box, which would've been handy. Cheaper models offer this feature, so that was a bit of a letdown. Overall, I'm happy with the purchase because it does its main job well. But if you're considering it, just know that while the automation is great, the app features might not be as advanced as you'd hope for the price.

I was worried about buying this due to the cost, but I’m so happy that we went ahead and bought it. We have four cats and it works wonderfully for multiple cats. Two are pretty chunky and they fit just fine. It has cut down tremendously on the cost of litter as well. One of our cats absolutely refused to poop in the litter box if there was poop in any of the litter boxes around the house so regardless of how many times a day I scooped the traditional litter boxes he would constantly poop in the floor next to them. We haven’t had that issue since purchasing this one. We’ve had it for about a month now and the cats took right to it with no issues. There are many helpful tips and tricks on the Internet if you’re struggling to get your cats to use it initially. We planned to buy litter box attractant just in case they were hesitant to use it, but thankfully, we didn’t need it. We did switch to a low dust litter per the recommendations of some litter robot owners I found on Reddit due to the possibility it can mess with the sensors. We use tidy cats, free and clear (not the lightweight version that’s very important to keep in mind). I didn’t see the need to switch to the more expensive versions of the low dust. Litters people were recommending because my cats have always done well using other versions of tidy cats. I also don’t buy the litter robot liners they sell. I just buy the white kitchen trash bags in bulk and those fit perfectly and are much cheaper. I haven’t had to contact customer support at all. The only issue I had was connecting it to Wi-Fi, but that’s because their directions aren’t clear with how to do it but once I googled it, I found out you have to hold down the empty and cycle button at the same time to get it to connect. The Whisker app is very helpful in letting you know when the waist drawer is full and also letting you know initially and how often your cats are using it. We were able to track that our cats were actually using it the first few days we had it that our cats were actually using it. Also, if you have cats that like to kick litter outside of their traditional boxes, this is definitely a game changer because I’m not having to sweep multiple times a day. They barely track anything outside of the box now. I definitely recommend it. Having four cats I do have to change the liner in the waist tray every three days but that’s really not a big deal because the trash bags I buy for the waist tray are really inexpensive. I’m definitely happy I decided to go ahead and buy this. I absolutely love it and I’m planning on purchasing another one to replace the other traditional litter boxes we still have around the house. Also, you can’t beat the optional extended warranty they offer for a low price. I was considering other cheaper brands before I purchased this one and I’m glad I went ahead and spent the extra money on this because you really can’t beat the quality of this one.

I've had cats all my adult life, mainly 2 at a time. I tried the horrible Litter Maid about 10 years ago and went back to the old fashioned scoop method. However, I recently lost one of my twins and added 2 to our household, which left me with 3 cats and 4 litter boxes. Throughout the years, I've always used just 1 litter box for 2 cats. With this new addition, I found out that sometimes cats require multiple litter boxes. I finally got fed up from having to scoop 4 litter boxes EVERYDAY and hoped that perhaps technology had improved with automatic litter boxes. I did a lot of research for the automatic litter boxes currently on the market and the Litter-Robot 3 Connect was ranked number 1! With it's generous 90 day return policy, I decided to give it a try. Although it's quite pricy, I can now attest that it is SOOOO WORTH IT!! I've had it for over a month now and it has changed my life! My cats love it! I thought they would be scared of it, but quite the opposite, they are so curious by it. Often I have to keep them out of it while the robot is trying to clean. It works EXACTLY as it is described! I went from 4 litter boxes to 2 - one litter-robot and 1 regular. Now, I'm moving one step ahead and getting a 2nd litter-robot for upstairs. And you definitely want to splurge for the litter-robot 3 connect so that you can use the App! It's extremely helpful when the cats play with it so much that it sometimes "freezes" after so many times of getting interrupted. I can turn it off, reset it, and turn it back on remotely while at work, and then she's back to cleaning! The cats love that they have a fresh litter box throughout the day. I cannot recommend this more!

Another update : been using this for a few months now. I thought I’d be doing a lot less scooping but that’s really not the case. It’s true I’m not scooping every morning but I do have to empty the tray every other day and that process is longer and messier than just scooping . The liner in the tray gets soiled litter on the edges where you need to touch to remove it from the tray. Yuck. Another issue is the sensor and/or app. Sometimes it doesn’t work correctly at all. I went to work the other day with the app saying the tray is 57% full. Ok great, I won’t have to empty it until the morning. About an hour later I get an alert that the tray is full and needs to be emptied and will not cycle. Well I still have 7 hours of work so the cats will have to wait. Then another time it said 15% full all day. When I got home I checked it and the litter was full of cat pee and poop. It hadn’t cycled all day. If you are planning on getting this, I don’t recommend this model. The hole isn’t wide enough to just dump litter into. You have to get a scoop and dump scoops of litter into it. I wanted to just pour the litter straight from the box into the litter box but it doesn’t fit. The hole is too narrow. The robo litter 4 looks like it has a wider hole. Update: we’ve had this litter box for 3 days and I’ve already had to dump the tray twice because it was full. I thought I would be doing less work with cleaning litter. It dumps most of the litter in the tray, not just the clumps. I’m going to try a different litter tomorrow since I went through a full box in 3 days. Normally a box lasts me a month or 2. Not 3 days. So far it’s a waste of money. I just got this so I still need to give it time I suppose but as soon as I put litter in and did the “cycle” as part of the setup process it proceeded to dump half of the brand new litter into the waste area. When it was done cycling through I only had a little of the litter still in the box. If it does this every time it does it’s cleaning cycle that’s a lot of wasted clean litter. Also the wifi setup part was a pain in the ass. My son finally had to come and start everything over from the beginning (3 different times) to finally get it to connect. My cats are afraid of it at the moment, so if they decide not to I use it I’m returning it.

Our cats were quick to take to it! I would definately buy again. Seems pricey but worth every penney

Étant une personne handi, cette litière m'a changer la vie! Mon chat a constamment une litière propre, la jauge de l'appli me permet de vérifier si je dois vider le bac. Donc gain de temps, d'énergie, et d'argent sur l'achat de litière vu que la litière utiliser uniquement part. Vraiment, malgré le prix je ne regrette pas mon achat.

The machine itself works fine, but the app is horrendous, I can’t add a pet profile and the thing itself, the robot, does not show up on the app even after successfully adding it. You can also forget about support helping you out, they just give you the run around and give basic responses like “have you tried turning it on and off again” “have you tried deleting the app” for the price point it’s at, it’s not worth it, go get a cheaper one, it’ll come with a better app and possibly the same level of functionality. AVOID!

Je vais essayer de faire un commentaire détaillé pour un produit extrêmement onéreux Ayant 4 chats à la maison, j'avais 4 litières "normales", que je nettoyait chacune deux fois par jour. 8 nettoyages manuels quotidiens, et ce, du 1 Er janvier au 31 décembre, dimanches et jours fériés inclus, idem pour les lendemains de soirée... Bref, autant dire qu'à la maison, j'ai un sacré mouvement de poignet maintenant. Cela faisait quelques années que je rêvais d'une merveilleuse litière automatique qui m'aiderait dans cette horrible tâche quotidienne. Les modèles proposés ne me plaisaient aucunement, j'ai continué à jouer de la pelle. Et un jour de juin, je suis tombée sur LE modèle. J'ai attendu 15 jours pour me décider, 576e à sortir, c'est pas anodin. Le payement en 4 fois a eu raison de ma CB, et ni une ni deux, la litière est à la maison. Le carton est énorme, la litière est énorme, mais au moins, j'ai pu construire un château fort pour mes intrépides greffiers. L'utilisation en soit est on ne peut plus simple. Vous sacrifiez une pièce de votre maison, vous mettez la litière (agglomérante, petit grains, sinon ça marche pas !) et vous branchez. Voilà, il n'y a plus qu'à attraper votre minet et lui apprendre à ne plus uriner à l'emplacement de son ex boîte à caca. Sur quatre chats, je n'ai qu'un irréductible qui s'y refuse, mais en même temps, il a peur de son ombre, alors comprenez qu'un ovni qui bouge tout seul... Parce que oui, miracle, ça bouge tout seul. Le fonctionnement est parfait, la litière tourne sur elle même, un tamis tri les agglomérats et ceux ci tombent dans une trappe réservée à cet effet. Elle revient plus loin que sa position initiale afin d aplanir la litière restante pour offrir à ces douces pattes fragiles un confort optimal en temps de crise. Vous n'avez plus qu'à tirer le tiroir, enlever le sac/réceptacle plein et mettre le tout à la poubelle. Je vous assure que je gagne énormément de temps (sur le long terme ça représente quand même quelques minutes par jour) Je ne souffre plus du dos à porter des sacs poubelles pleins, mes sinus sont immunisés de toute odeur flottante dans la maison. Bref, tout ceci pour dire que c'est un investissement indispensable si vous avez plus de trois chats. Si vous n'en avez qu'un, je vous avoue que ça ne vous sera absolument pas utile d'investir autant ! Je recommande avec ceci de n'utiliser vraiment QUE de la litière agglomérante, car sinon le tamis ne fait pas bien le tri. J'espère que cela vous a un peu aiguillé ! Édit du 31 décembre 2022 Apres un an et demi d utilisation, la litière tombe en panne. Le SAV, très réactif, a envoyé un faisceau électrique, les cartes mères, les broches de contact pour le poids, bref, tout ce qui concerne la logistique de la litière. Après un changement TRÈS minutieux de toutes les pièces concernées avec les explications fournies par le SAV, cela ne fonctionne toujours pas. Ça va faire 3 semaines que c'est comme ça. J'attends la réponse des personnes qui me suivent pour ce problème, avant de mettre la note finale ici. Édit 21 janvier 2023 Après plus d'un mois sans fonctionner correctement malgré l'envoi de pièces neuves de la part du SAV, j'ai spécifié clairement vouloir un renvoi et un remboursement complet de la litière. Ceux ci me proposant une réparation, malgré toutes celles déjà effectuées par mes soins minutieux d'après leurs notices, je ne peux accepter pour la simple et bonne raison qu'elle retombe en panne à tout moment. Qui a les moyens de payer carte mère et faisceau électrique hors garanti à plus de 100 euros pièce pour une litière qui en a déjà coûté 600 ? Certainement pas moi.. Je suis désolée d en arriver à un commentaire négatif mais malheureusement, le produit est trop fragile pour une utilisation sur le long terme. Je passe de 5 étoiles sur 5, à Une seule étoile pour la cordialité du SAV.

Das Gerät ist echt toll so lange es funktioniert. Während der Garantie Zeit ist ein od mehrere Sensoren kaputt gegangen. Was nicht schlimm ist. Der Support maximale schlechte Leistung, alle 24 h komm höchstens eine Antwort und dan mit Videos wie man es reparieren muss! eine Woche später kommt erst die erste Sensor Lieferung. Lange Rede kurzer Sinn sie wollen das man solange rum macht bis es heißt sie haben es kaputt gemacht. Selber schuld. Dafür ist es viel zu teuer und leider hilft auch der Amazone Support null dabei. Ich leite es weiter hört man nur. Und das geeät ist 6 Monate alt. Und da ist schon der zweite Fehler.