What chimes can Video Doorbell C31 pair with?

The Video Doorbell C31 pairs with your existing chime, eufy HomeBase S280, S380, MiniBase Chime (T8023), Alexa. Note: It is not compatible with the original eufy Wi-Fi Chime (T8020), eufy Chime (T8740/T8742), or Apple HomeKit.

Is Video Doorbell C31 compatible with HomeBase 3?

Yes, it is compatible with HomeBase 3. This setup provides expandable local storage, enhanced AI functionality, cross-device features, and more.

Why is my doorbell not working properly after binding?

Ensure you have the latest app (version 5.0.22 or above) and check if the doorbell has received the latest software update.

Will Video Doorbell C31 support pre-record and 24/7 recording? Will my existing chime still work?

Yes, C31 supports pre-record and 24/7 recording functions when powered by a 16-24V transformer (bypass chime). 24/7 recording is unavailable with HB2/Minibase, so use Solo or connect it to HB3 to enable this feature.

Why does my doorbell still show low battery or a decrease in battery level even after being wired?

Using Existing Chime charges the doorbell slowly (6-7 days). High foot or vehicle traffic may still drain the battery. We recommend switching to "Bypass Existing Chime" mode.

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

eufy Security Video Doorbell Camera C31, 2K FHD Battery or Hardwire Powered(16~24V), Easy to Install, Quick-Release Battery, Live Video Call, 24/7 Recording(Wired), Human & Motion Detection

Product ID: 735196132

Details

Brand
eufy Security
Connectivity technology
Wireless
Model name
T8223
Recommended uses for product
Outdoor
Special feature
HD Resolution

⚡Dual power: battery or hardwired

📹2K FHD ultra-clear video

🔋Quick-release 6500mAh battery

Description

🔔 Elevate your doorstep security with next-level clarity and convenience!

POWER YOUR WAY - Flexible dual power options—choose battery freedom or reliable hardwire connection.
CRYSTAL CLEAR 2 K VIDEO - See every detail with ultra-high definition clarity that leaves no visitor unnoticed.
24 7 WIRED RECORDING OPTION - Never miss a moment with continuous recording when hardwired, perfect for round-the-clock peace of mind.
SMART HUMAN MOTION DETECTION - Stay ahead with AI-powered alerts that distinguish people from pets and objects.
EFFORTLESS QUICK RELEASE BATTERY - Swap batteries in seconds without hassle, keeping your security uninterrupted.

The eufy Security Video Doorbell Camera C31 delivers stunning 2K FHD video quality with flexible power options—battery or hardwired (16~24V). Featuring a quick-release 6500mAh battery for easy swaps, smart human and motion detection, and 24/7 recording capability when wired, it’s designed for seamless installation and reliable, intelligent home monitoring.

Specifications

ASIN	B0DYJ6X6RR
Antenna Location	Outdoor Security
Batteries are Required	No
Brand	eufy Security
Colour	Black
Compatible Devices	Smartphone
Connectivity Protocol	Wi-Fi
Connectivity technology	Wireless
Controller Type	Iris
Customer Reviews	4.0 out of 5 stars 896 Reviews
Effective Still Resolution	1080 Pixels
Effective Video Resolution	1440 Pixels
Included Components	doorbell battery
Indoor Outdoor Usage	Outdoor
Indoor/Outdoor usage	Outdoor
Item Dimensions	14.8 x 5.3 x 3.1 centimetres
Manufacturer	eufy
Model Name	T8223
Model Number	T8223
Model name	T8223
Mount Type	Wall Mount
Network Connectivity Technology	Wireless
Number of Items	1
Other Special Features of the Product	HD Resolution
Part Number	T8223
Power source	Battery Powered
Recommended uses for product	Outdoor Security
Special feature	HD Resolution
UPC	194644234751
Unit Count	1.0 count
Video Capture Format	App Control
Video Capture Resolution	2K

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Reema J.

Perfect platform for hard-to-find items. Delivery was prompt.

1 month ago

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

View all Trustpilot reviews