Oracle Jet Espresso Machine, Brushed Stainless

It makes an alright coffee but for the price I feel like it should(at least occasionally) bring it to me in bed while wearing lingerie. This thing cost more than my project car, and while neither will currently drive me around town, at least one has the potential to maybe do so someday. Wife told me it was cheaper than starbucks and we'd save money in the long term but we live in the middle of nowhere and the nearest starbucks is over 100km away so I'm not holding my breath. Best eggnog latte I've ever had tho

The item was broken, and Breville customer service was no help. I wasted $20 on expensive coffee while Breville told me the machine was broken. Breville offered to replace it, but it would have taken weeks. I found having to manually video chat through Breville's link to get any help with customer service very intrusive. Since you have to connect the Breville to the internet, they should be able to run a full diagnostic online, like Bosch and Miele.

We were really excited about this machine. The Oracle Jet makes excellent coffee when it works. Beautiful design, automatic features, and a great milk system. Then it auto-updated. After the update, the machine completely stopped tamping. We tried everything: full reset, multiple grind settings, all drink profiles, deep cleaning, and even holding the portafilter to the left like forums recommend. Nothing worked. The shots were watery, fast, and had zero crema. The pucks were loose no matter what we did. Customer support forums confirmed we’re not alone — the most recent firmware update seems to have broken the tamping logic. The machine grinds, but doesn’t tamp, which defeats the entire purpose of an automated espresso system. We returned it and ordered a replacement. New unit arrives tomorrow, and we will not be connecting it to Wi-Fi to avoid any future firmware failures. This is a beautiful machine and clearly has potential, but the fact that an update can disable core functionality — and there’s no way to roll it back — is a major red flag. If you buy it, disable auto-updates or skip Wi-Fi entirely. Great coffee isn’t worth espresso PTSD.

We got our machine a couple of weeks ago and although there are still some drinks we have yet to make with it, the drinks we have made have been restaurant quality or better. But the reason I’m writing this review today is because I finally made myself the cold brew and Oh. My. Gosh. When I had seen someone make one on a video, to me, it looked watered down and like it wouldn’t be strong enough. Well… I was completely wrong. It doesn’t just beat the store bought cold brew but any coffee house cold brew I’ve had too. It’s officially ruined coffee for me from anywhere else. At least I’ll be saving money because I couldn’t possibly go to Starbucks ever again.

This machine makes wonderfully delicious coffee.