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| Best Sellers Rank | #141,241 in Books ( See Top 100 in Books ) #16 in Business Communication #45 in Communications #207 in Communication Reference (Books) |
| Customer Reviews | 4.5 4.5 out of 5 stars (108) |
| Dimensions | 8.25 x 0.75 x 10.25 inches |
| Edition | 10th |
| ISBN-10 | 0538450231 |
| ISBN-13 | 978-0538450232 |
| Item Weight | 1.9 pounds |
| Language | English |
| Print length | 480 pages |
| Publication date | February 3, 2010 |
| Publisher | Cengage Learning |
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