Apple iPhone 15 Pro Max, 256GB, White Titanium for Cricket Wireless (Renewed Premium)

This is the first time we’ve bought a renewed phone from Amazon and I’m very impressed. I ordered a premium phone and it was in perfect condition, as advertised. It was unlocked and connected immediately to our wireless provider. It’s been working great so far and the battery life is solid. I’ll update again after a few months of use.

Just received this, everything looks great, minor micro cracks in the ledges of the screen and the camera but it’s barely noticeable. Sadly it didn’t come with a charger block but did come with a cord. I’m surprised it say it the battery health is 100%. There was a point where I thought there some issue because of trying to move the data from my old phone. Will update later if there’s any issues.

Updated: since writing the below review, I have received my second 15 pro max renewed premium, set it up, and handled the refund from the first one. Amazon customer support also offered me a generous discount on the new phone for all the hassle (which I somewhat needed to initiate asking for, I doubt they would have offered that to begin with). If I had to do it all over again - I would have still gone this route since apple refurbished hasn’t released this model yet, but moving forward- I will probably order straight from apple refurbished next time or just get a new iPhone. When factoring the discount I got on this one that’s one year old, I paid about 2/3 the cost for this compared to the latest model, so I can’t complain. All that said, in general I am one who much more values my time and ease over saving a quick bucks. Especially if that quick buck saved costs me HOURS of my life in hassle. If you’re like me in that sense - proceed with caution. I trust Amazon will help make it right if you don’t get a great phone as expected, but even if that’s the case, you’re probably in for quite the hoops to jump through in order to make that happen. Here’s my original, unedited review: I ordered the iPhone 15 Pro Max refurbished and it arrived last night. After spending a good 3+ hours setting it up, I realized the lens for the main camera was broken. From the outside, you can’t see any issue. It wasn’t until I opened up the camera app that I actually saw it didn’t work. “Renewed Premium” carries a certain standard with it, and this certainly does not meet that in the slightest. On top of that, upon calling customer support, I was told that I would not be able to do anything unless I deactivated the phone and remove my Apple ID from it. Wouldn’t have been the end of the world if I needed to go back to my other phone for a bit, however, in order to set up this phone with the eSIM, deactivated my previous SIM card. Upon explaining all of that to customer support, I was told there was nothing they could do unless I deactivated this phone (leaving me without a phone until they received this and shipped me a new one) I was then told to call Apple to see what they can do, when honestly, this is their mistake. Either way, I called apple and it was going to be another set of hoops to jump through with scheduling appointments and all that. Plus since I didn’t have apple care, if they needed to repair the camera, I would still be without a phone. So even if Apple was able to help fix this, the issue of me not having a phone would still be there. Had I broken this camera myself - I would certainly except those terms given there’s not much else I could do. However, this was given to me in this condition and for Amazon to leave me with the responsibility of fixing their mistake due to carelessness in inspection and quality control is absurd. So whether I like it or not, I am now STUCK with the responsibility of cleaning this up since my account is connected to this phone now. What at one point could have been a great gift to myself has turned into the biggest hassle I’ve experienced buying/returning anything, probably ever. I’m going to give this one more shot as I’ve now ordered another iPhone from them to be delivered shortly, however, it’s also required me to spend another ~$1000 in having that iPhone sent prior to me getting my refund. This is absolutely ridiculous and unacceptable. Even if this next phone is perfect, I’m likely never going to order from the Amazon refurbished store again. I’ll either go straight to Apple refurbished, or brand new, for any of my future phone/laptop/device purchases. On top of all this hassle, I’ll certainly have to spend another few hours setting up my replacement phone once it arrives. All the time I’ve invested into this so far has NOT been even close worth the “nice discount” on a premium refurbished phone that should have arrived without issue to begin with. Amazon - take note. Change your policies. Making this the customer’s mess to clean up is not acceptable. Potential buyers - BEWARE of the risks. I’ll plan to update this review if anything changes. But like I said, even if the next phone I ordered is perfect, I still give this a 1-star review for all the hassle and lack of responsibility the company took to resolve this. P.s. i’ll also add that I am a quite understanding and peaceful person. The person I spoke with from customer support was doing his absolute best to help me, but this was clearly a bigger issue than he had the power to solve. I requested to have this escalated to upper management and was told the same thing. Whoever is the one making decisions about what can and can’t be done needs to hear about this.

Although the battery was replaced, but got a 100% battery health with great exterior condition. Great product. I'm happy to purchase it.

Great, no issues, flawless no scratch, recommend

Yes, I took a gamble buying this. I’ve had this phone for 2 months now. For a while I had my eyes on the 15 pro (premium) but they had the 15 pro max (premium) for cheaper so it was a no brainer. I’m coming from an s10 and wanted to not only switch to iPhone but also because I make content and needed a good camera on a phone. I spent $705 on this bad boy. I’m more than happy, won’t be needing to upgrade in 3 to 4 years to me. Now that we got all that out the way I picked the white titanium. Got one of those curvy phone cases for easy grip because this thing is huge and I have huge hands/long fingers so that’s saying something lol. I’m giving this 4 stars only because at times when I’m typing in my phone password it doesn’t register. I have to do it a bit slower than usual for it to type in my phone password. I went through every setting possible to try and fix this. No luck. For me it’s not that bad of a compromise. Getting this phone for $705 and using it for the up-to-date features and awesome camera is definitely worth it. Every other touch function works great. It’s just that little area that’s is odd. I even compared it to my sister’s iPhone 15 pro (not max) just to see a difference typing in phone passwords and yes, it’s my phone. The battery came at 94% life cycle. I am beyond words. The phone came at like 60% charged. When I first charged it, it was burning up like crazy. Hottest phone I’ve ever dealt with. Yea, I cant use this phone while it’s charging if I don’t have a case on it, which is weird. I looked it up and many of these phones have this issue. As long as it ain’t broke I ain’t gonna worry about it lol. I used a 30w charger, than I went down to 20w to see if there’d be a difference in temperature. The 20w only did but so much heat wise. Obviously slower charge but worth it. Think 20w is the optimal for this phone anyway. Also when I open the camera app a lot of times it glitches and shows the front and rear camera at the same time. Like a split screen only 80% one screen, 20% the other. That does get annoying but I just back out the camera app and go right back and it goes back to normal. Again, another compromise I’m willing to take. Phone was easy to unlock. I have T-Mobile, I just called them up and got that sorted out. The color and sound quality is top notch. Coming from s10 I’m using to saturated colors and mega glossy look but it’s time I switched and go for natural accurate colors for a change. Sound quality actually blew me away a bit because like I said I’m coming from an s10 so this tech is new to me. Very clean, clear sound. No scratches on the phone, came with crappy type c cable. No block. Guess that’s what these new phones be doing these days. But yea, get your own charger lol. 20w and make sure it’s good for your iPhone and it’s certified. But yea, I’m going to give this phone 4 stars. It does more than what I need it for.

Es una locura tiene el 100% de baterías y realmente está en muy buenas condiciones, tienes detalles muy mínimos como para tomarlos en cuenta el iPhone es original y está hermoso, este es de mi madre, viendo que llegan en perfectas condiciones ya pedí el mío.

Le téléphone a un port USB-c défectueux, je n’arrive pas à le charger avec un câble, seulement en induction. Le niveau de batterie est à 88% et non 90% et plus comme supposé pour l’état prenium indiqué et comporte énormément de marque d’usure qui le classerais davantage dans l’état correct que prenium

The box and the phone itself full of dust the maximum battery capacity 90% cycle count 291 Am not sure about performance or quantity still testing

Got this yesterday. Spotless, battery life at 100%. The one I got is US version with eSim only, no slot for actual physical SIM. I am in Canada with Telus and eSim works perfectly so far, no issues.

El teléfono llegó en excelentes condiciones, con 100% de batería y totalmente funcional, lo recomiendo👌🏻