Video Doorbell C31, 2K FHD, Battery or Wired, No Subscription

This camera works flawless. We use it wired, and have the doorbell of our home still ding. Plus it alerts my phone. The directions are a little complicated to get the settings exactly correct. The connectivity issues were fixed when I finally got the QR code the correct distance. Would recommend since there is no subscription fee.

The eufy Video Doorbell was surprisingly easy to install. I had it up and running in under 15 minutes, and the 2K image quality is sharp both day and night. Two-way audio works well, and I like that there’s no monthly fee for local storage. The app is user-friendly and gives quick access to live view and past recordings. On the downside, motion detection can be a bit too sensitive – I got alerts for every passing car and stray cat until I adjusted the zones and sensitivity. Also, the chime volume could be louder for larger homes. Overall, it’s a solid, budget-friendly alternative to subscription-based doorbells, especially if you value privacy and no hidden fees.

I would set this useless doorbell on fire if i could. This doorbell came with good reviews and i did not want to pay a subscription. I only needed the basics so i was fine with whatever they offered. However ever since i have used this, it has irked me to no end. It is hardwired and we have good internet connection. But every time i needed to access the doorbell, it will say that it’s down or has no signal. Only thing consistent about this how its consistenly useless: does not always register the doorbell press (HARDWIRED BY THE WAY), frequently misses human detection, has no preview with notifications so you cant see anything until you open the app. And guess what, it takes more than 10seconds to see the live view - if it lets you!!! Otherwise it will decide to be useless right in the middle of an important event. You need to see previous events? It’s also 50-50 if it will have it in the app. You could have had many detections in the morning but you review it and it comes up empty. Sometimes it takes a while to update. Sometimes it just…. Doesnt have anything. Responding to a visitor that arrived: good luck getting ahold of them cause the call function doesnt work!!! The feed cuts out and fails, your call never goes through. You want to watch the live feed? It will let you for five seconds then proceed to cut out. Dont even get me started on notifications - absolutely terrible at sending timely notifications. Somebody could be coming up the steps - which should already have been detected - and notification will only show up seconds after they press the doorbell. And the series of event notifications is poor. Somebody could be ringing the doorbell, then staying around for a bit. The next notifications will just give you a generic notif status - which doesnt help given the notif messaging should sound urgent. The important notif gets buried under the generic alerts. It doesnt help that theres no preview to tell what exactly the detection was for. You will find reviews and complaints of people having the same issue spanning years. They can say all they want about a bad internet connection. But most of these issues arent caused by bad internet. And how can that even be the issue when all devices connected to the internet are working just fine. It sounds like bad hardware too. I have a wyze doorbell for my family on the free tier and its never given me any issues. That thing is so timely and informative and has never broken down or given me a headache. Has always been reliable to use. I wanted to switch to a better quality camera but i rly messed up choosing eufy . i will be searching for a new doorbell or just going back to wyze.

Mine came with the audio being malfunctional, I can hear sound coming in but no one can hear me speaking because it is permanently on mute, and I have not been able to fix it with the app. I only noticed it after I took the time to install the device, but it was too late to return. I figured I would just bite it because I probably would just talk at the door with my screen-door closed. The main purpose I need it is to monitor packages coming in and being left near the entrance, and the device does deliver this service pretty nicely. Video quality is excellent, very crisp and clear! Night vision is simply top notch! Motion detection is definitely working fine, it would pick up squirrels running back and forth. However, sometimes it would completely miss people walking up and dropping off packages, after fiddling the settings with the app, it kind of fixes it.

Great documentation and easy to install. I hardwired my doorbell so I could use the existing bell and won’t need to worry about batteries.

Had ring doorbell for some years, monthly fee. This works better and no monthly fee. I’ve had it in guessing over a year.

Doorbell worked for 6 months well. Then it stopped registering the SD card so could not record videos, and would have difficulty connecting to my wifi, so couldn't check it live. Tried to buy cloud storage instead, but it didn't work with my device. App doesn't work great.

Works great and glad we purchased.

Excellent product. Worked as it should , easy install …just a little trouble getting sd card formatted, used google for directions So far it seems great, mine is hard wired installation

Funciona bien cumple lo que promete, pero solo deberías de comprarla si tu eco sistema es eufy

My grandson easily installed the system and it works well!

Do not buy is my recommendation if you are looking to set “accurate” activity zones. Picks up motions that are 15 to 20 feet OUTSIDE the motion zone that I set. I tried all the Eufy troubleshooting ideas to no avail. Even after escalating through Eufy emails, they keep asking for the same information over again, information I have already provided to another representative.

Works great, sometimes the motion detection is inconsistent. I have an alert zone setup, only half the screen is within the motion detection zone so the other half (where the street is) doesn't trigger motion detection. Occasionally though I'll get an alert even though nothing in my alert zone was moving but a car passed by in the half that shouldn't be triggering