What should I do if the massage intensity is too strong?

For a gentler experience, you may place a blanket underneath. Alternatively, feel free to ask seller for more convenient solutions to this issue.

Why does it still move a moment after I turn it off?

The massager resets its system after the power is turned off. This process takes a very short time, so there's no need to worry—it's a normal procedure. The purpose is to ensure that the program is accurate and reliable for the next use.

Is the heat function optional?

Yes, the heat function is optional, with three heat levels to choose from. You can also simply turn off the heat if desired.

How long is it recommended to use once a time?

For safety, we recommend a session duration of 15 minutes. The auto-shutoff feature activates after 15 minutes. To resume, simply press 'power' after allowing a 15-minute rest.

Shiatsu Back Massager with Heat, Massager Chair Pad for Pain Relief Deep Tissue with Smart Timer, Kneading Seat Cushion Vibration for Office, Home, and Travel Use

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