Traditional Steam Sauna,2-4 Person Luxurious Indoor Sauna with 2300W Stove Heater,Wood Sauna Room with 2 Himalayan Salt Bricks,7-Color Dynamic Abysm Sky Lights,220V,Bluetooth Speaker

Today I tried the sauna for the first time. The temperature reached 195°F in 40 min. I'm thrilled, the sauna is very compact and very well made. Everything works perfectly. I think the most important thing is to ensure the electrical system is properly installed…

This sauna is fantastic. You need to have it on a flat, hard surface with access to a floor drain. I love that it’s a legit, traditional steam sauna, not an infrared sauna. It does take a while to get to temp. Fair warning- it can be set up with two people, but gets quick and easy with three people. I would not try setting it up by yourself. Just get a couple of friends and it’s so much easier.

First, make sure that you identify the size of the unit being reviewed as you look at the reviews. Since I was at the site for the 2 to 4 person sauna, I assumed that the reviews were all for that unit. They are not. I’ve only been able to find two reviews on that unit mine plus one other. Unfortunately, the other one did not post until I had already purchased mine. It is also a negative review. I have been working with the manufacturer for over a month trying to make this work. Here are the issues. First, it will not get above 160°. They advertise it as one that heats quicker than the competitors and as being more roomy. Neither claim is true. At one hour it barely hits 160°. They also advertise it as a 2 to 4 person sauna. It is a 1 to 2 person sauna in my opinion. The total bench length is 43 inches. Only 30 inches is unobstructed by the heater. This is definitely not a 3 or 4 person unit. I have suggested numerous potential fixes to the heating issue. They supplied a 15 amp, 3.5 kw heating unit. A friend of mine has a 4 to 6 person spa from a different manufacturer and his heater is 40 A. The 3 to 4 person unit by the manufacturer that my friend purchased from uses a 30 amp. This unit is definitely underpowered. When I suggested that the supplier substitute a more powerful 4.5 kw unit from the same heater manufacturer and I gave them the price, they only offered to send me less than half of what it would cost. I did this after speaking to a representative from the manufacturer of the heater. Also, when you order directly from the manufacturer, the normal Amazon return policy does not apply. I did not know that. This group charges a 20% restocking fee along with the purchaser paying the shipping. I have made multiple requests for directions on repacking the unit as they require that it go back into the original packaging. (It’s not as simple as putting an item back into a box. There were multiple layers, packed very tightly). If you don’t get it in the same way, it came out, it’s likely that you won’t be able to get the lid back on. They have never provided me these instructions. I’m currently working with Amazon and waiting required amount of time so that I can make an A-to-Z claim. An A-Z claim was made. So far, I have unfortunately not been satisfied with the Amazon A-to-Z claim process either. They want me to ship it back for the refund; however, the shipping cost is more than the unit. Without a discount or an account, the shipping cost being quoted to me is $4,500. Amazon says that they will refund the shipping to me verbally, but I’m suspicious that I won’t get paid back. The shipping address Amazon gave me is to “Nikki” at a Texas address, which is different than the address that the supplier is giving me. No one at Amazon seems to be able to tell me if this address is supplied by the sauna supplier or if it is an Amazon location. It doesn’t seem like an Amazon location. If I were to ship it at my cost, I would be out over $7,500 on a product that isn’t working. I’m not currently willing to take that risk and I can’t get a C. O. D. label from the supplier or from Amazon. It seems that this seller is using the Amazon platform to sell a subpar item with lots of promises and then making the return so costly that it doesn’t make sense to return it. The seller says they will refund the purchase, but they won’t pay for the shipping, even when the item is not performing properly. The shipping cost is so high that it doesn’t make sense to ship it back, even for a full refund. Unfortunately, Amazon is letting the seller give them a bad name. Unless something changes, I will never purchase directly from a seller again through Amazon.

If you buy this unit you will need a 240v 20amp dedicated circuit and outlet installed or you can install yourself. You will also need to replace the plug and wire with a 10amp 240 plug. Use 10/2 wire if the distance between the sauna and outlet is 25 foot or less.. This will have 1 of the prongs sideways. If you don't do this it will not heat up over 145 degrees. Once you complete the electric work this thing works like a charm. Gets over 180 in about 35 minutes.

I use this sauna in my massage business. So far it’s been loved by all, and it looks beautiful in its space. Delivery was quick and it was easy to put together.

This sauna deserves a good review, it’s better than I was expecting, the only thing that I would change in the description to avoid returns is: 1) the maximum that it can go is about 65/70 farenhint 2) it needs some kind of platform to keep it floating from the floor to be able to remove the water from the bottom ( the excess of the water that you throw on the steamer ) or a drain Besides that the best

I put put it together all by myself!!! I love it!!! It's perfect for my needs! I wanted the color therapy, the infrared, low EMF, all the certifications: ETL, GS The 2 speakers- the bluetooth The fast heat up, the reading light, the cup holder! And it was easy to put together!!!

Do not buy. Purchase in 2024 and the voltage is not correct and is a total fire hazard. Would only allow me to ‘return the item’ which is nearly impossible once it’s been assembled and taken out of package. The sauna turns black and smells like smoke and is a fire hazard so we have to throw away the sauna for safety reasons.