acer 80 cm (32 inches) I Pro Series HD Ready Smart LED Google TV with Android 14 (Black) | 16GB Storage | 30W Dolby Audio

I have purchased One Number acer 100 cm (40 inches) I Pro Series Full HD Smart LED Google TV AR40FDIGU2841AT (Black) through amazon on 20-02-2025 @ Rs. 15999/- WHICH WAS DELIVERED TO ME ON 24-02-2025. I am writing my opinion after watching this TV TODAY 903-03-2025. My observations are as follows: 1) Picture Quality 8/10. if Sony gets 10/10 & LG/Samsung gets 9/10, it is obvious acer TV gets 8/10 with limited budget / affordable price. Overall picture quality is very good. I avoid dynamic contrast off, since it makes some artificial image. Standard Mode is enough to enjoy realistic appearance of objects. 2) Sound - 10/10. I think Sound quality may be best in comparison to other branded TV manufacturing company in India. 3) Storage Capacity - 16 GB. I found ROM is 8 GB, but acer representative showed me in TV Manager App, ROM is 16 GB. Some buyers commented that they are cheated by acer since they found ROM is 8 GB instead of 16 GB in their acer tv. This statement is incorrect. 4) lagging while operating found as found by others users / buyers are seems to be correct, but it is obvious. Since RAM is only 1.5 GB it is expected to have lag in operation. Most smart mobile phone now a days have more than 4 GB RAM. I am not bother to meet lagging issue, since in this budgetary TV we are with facilitated GOOGLE TV with Android 14. 5) Value for money 9/10. 6) operation of remote and TV - 9/10. 7) Customer care Support - 10/10. Though while purchasing it was not mentioned that acer representative will come to attend free demo and Installation. But I received Phone call from acer representative just the day after delivery of TV. The guy came to my residence as mutually agreed time and date. his behavior is good and friendly. 8) There is no issue for WIFI , Bluetooth connectivity. 9) Value for money - 10/10

Acer TV is good quality. Working well. It's been 1 year I'm using. As of now no complaints. As well sound is very good and picture quality too.

I usually trust Amazon and have been a loyal customer for 10+ years. But this purchase has been my worst experience so far. I want to share the full story so other buyers know what they are getting into. The Product – Acer 43" TV (AR43GR2851UDFL): Within just 7 months, the TV developed a serious issue – vertical lines on the display. Even before that, the TV malfunctioned twice, where it became completely unresponsive and had to be restarted to work again. This should not happen in a premium smart TV. Clearly, the build quality and reliability of this model is highly questionable. The Service Experience (Acer): Acer’s Hathras service center representative (Mayur) was unprofessional, dismissive, and outright rude. Instead of visiting my home to inspect the issue (as per warranty terms), he kept stalling me with excuses and forced me to send photos/videos over WhatsApp. He even said I could “avoid his hassle and visit” if I just sent media files. He called multiple times from WhatsApp, avoided normal calls, gave invalid reasons, and at one point even mocked me by saying my “ego is hurt.” Completely unacceptable for an official service rep. For over 10 days, no technician visited, and Acer kept dragging the matter without resolution. Amazon’s Role: I escalated to Amazon. Executive Relations (Divya) did respond, but mostly asked me to wait endlessly while Acer provided no updates. Calls were missed, follow-ups delayed, and I was mentally exhausted chasing both Acer and Amazon for something that should have been straightforward: a defective product return/replacement. Only after firm warnings and stating I’d take legal action under the Consumer Protection Act, Amazon finally offered me the option for a return/refund. My Verdict: The product is unreliable. A TV should last years, not just months. Acer’s after-sales service is one of the worst I’ve ever dealt with. Instead of support, I got excuses, arrogance, and harassment. Amazon was slow to act and initially tried to ease me instead of fixing the issue, which felt like they were just buying time. Advice to Buyers: If you’re considering this Acer TV, think twice. The hassle, the stress, and the waste of time are not worth it. A TV is a long-term investment, and you deserve peace of mind, not daily arguments with unprofessional service centers. I am now returning this TV, but this whole saga has been an exhausting lesson: don’t get lured by specs and price – reliable service matters more.

Features, Details Display, 43-inch (109 cm) 4K Ultra HD (3840 x 2160 pixels) LED panel. HDR support, "HDR10, HLG (some sources also mention Dolby Vision)." Sound output, 30W high-fidelity speakers. Audio technology, Dolby Audio (also Dolby MS12_X or Dolby Atmos in some models). Smart features, "Google TV (based on Android 14), built-in Chromecast, and Google Assistant voice control. Processor, Quad-core processor. RAM/Storage, 2 GB RAM and 16 GB internal storage. Connectivity, "Dual-Band Wi-Fi, Bluetooth 5.2, 3 x HDMI ports (possibly with HDMI 2.1 features like eARC, ALLM, VRR), 2 x USB ports. Gaming Features, "Memc (Motion Estimation, Motion Compensation), Allm (Auto Low Latency Mode), and VRR (Variable Refresh Rate) on some models. Build quality is very good. It is very easy to install with durability and is lightweight.