--- product_id: 652879398 title: "Reset: How to Change What's Not Working" price: "5234 kr" currency: ISK in_stock: true reviews_count: 13 url: https://www.desertcart.is/products/652879398-reset-how-to-change-whats-not-working store_origin: IS region: Iceland --- # Reset: How to Change What's Not Working **Price:** 5234 kr **Availability:** ✅ In Stock ## Quick Answers - **What is this?** Reset: How to Change What's Not Working - **How much does it cost?** 5234 kr with free shipping - **Is it available?** Yes, in stock and ready to ship - **Where can I buy it?** [www.desertcart.is](https://www.desertcart.is/products/652879398-reset-how-to-change-whats-not-working) ## Best For - Customers looking for quality international products ## Why This Product - Free international shipping included - Worldwide delivery with tracking - 15-day hassle-free returns ## Description desertcart.com: Reset: How to Change What's Not Working: 9781668062098: Heath, Dan: Books Review: The funniest business book I've ever read AND exceptionally useful, too - This is by far the funniest business book I have ever read. Here's the thing: to find the jokes, you have to read the footnotes, because that's where Dan hides most of them. And if you're reading the footnotes, might as well read the whole book! That would be a great idea, because this is pretty much a perfect business book. It teaches you a specific skill set succinctly, via resonant stories, and repetition of key concepts in memorable context. For example, Dan quotes health care expert Paul Batalden: "Every system is designed to get the results it gets." And then the idea shows up over and over again, until you say, "Ohhh, I get it now. The dysfunction *is* the function." Or: defining 'waste' as "any activity that doesn't add value for the customer." So simple, yet so profound in its implications. Dan -- whom I will address by first name not just because we're besties, but because he wouldn't want his brother Chip to get unearned credit for not writing this book -- divides the book into two main sections. First is "Finding Leverage Points", where you seek the small actions that can yield disproportionate results: 1) Go and see the work. 2) Consider the goal of the goal: Identify alternate pathways to your ultimate destination. 3) Study the bright spots: Who's getting great results? Emulate that. 4) Target the constraint: Assess the #1 force that is holding you back. 5) Map the system: Rise above the silos to spot promising targets for action. The second half of the book, Restack Resources, exhorts you to implement the insights gleaned from the first half into six strategies for change: 1) Start with a burst 2) Recycle waste: Discontinue efforts that don’t serve the mission. 3) Do less AND more: Shift resources from lower-value work to higher-value. 4) Tap motivation: Prioritize the work that’s required and desired. 5) Let people drive: Give your team the autonomy to lead the change efforts. 6) Accelerate learning: Get better, faster feedback to guide your work. In the process, you'll find out why Chick-fil-A has the most effective drive-through on the planet; how to think not just outside the box but outside the *planet* when trying to detect methane leaks; and how a moribund library turned around to become the toast of the town of Pottsboro, Texas. Each chapter contains conceptual gems that would each be worth the admission price (e.g. the "Miracle Question" for relationships, and "cluckwork"). I am also inordinately fond of the Whirlwind Reviews at the end of each chapter, summarizing the key concepts. And drawings! Note that Dan's strategies are equally applicable to personal life, not just business problems. As such, I heartily recommend this delightfully concise book to all of you problem solvers out there. Get "Reset" for proven strategic gems that solve real-life problems, whether you want to mitigate climate change or to get your kids to clean their rooms. -- Ali Binazir, M.D., M.Phil., Happiness Engineer and author of The 5 Hidden Love Questions: Radically Simple Strategies to Date Smarter, Own Your Power, and Flourish , and The Tao of Dating: The Smart Woman's Guide to Being Absolutely Irresistible , the highest-rated dating book on desertcart for 8 years Review: Easy to read and interesting! - This book led me to buying all other Heath brother books. I love how it's written with stories and examples. Its a quick, engaging read but informative at the same time. Perfect blend of fact and entertainment for me ## Technical Specifications | Specification | Value | |---------------|-------| | Best Sellers Rank | #19,340 in Books ( See Top 100 in Books ) #2 in Organizational Change (Books) #5 in Strategic Business Planning #9 in Systems & Planning | | Customer Reviews | 4.6 4.6 out of 5 stars (563) | | Dimensions | 5.5 x 1.2 x 8.38 inches | | ISBN-10 | 1668062097 | | ISBN-13 | 978-1668062098 | | Item Weight | 13.3 ounces | | Language | English | | Print length | 288 pages | | Publication date | January 21, 2025 | | Publisher | Avid Reader Press / Simon & Schuster | ## Images ![Reset: How to Change What's Not Working - Image 1](https://m.media-amazon.com/images/I/61qHwXXW-PL.jpg) ![Reset: How to Change What's Not Working - Image 2](https://m.media-amazon.com/images/I/71Ue6n9aPML.jpg) ## Customer Reviews ### ⭐⭐⭐⭐⭐ The funniest business book I've ever read AND exceptionally useful, too *by D***R on January 24, 2025* This is by far the funniest business book I have ever read. Here's the thing: to find the jokes, you have to read the footnotes, because that's where Dan hides most of them. And if you're reading the footnotes, might as well read the whole book! That would be a great idea, because this is pretty much a perfect business book. It teaches you a specific skill set succinctly, via resonant stories, and repetition of key concepts in memorable context. For example, Dan quotes health care expert Paul Batalden: "Every system is designed to get the results it gets." And then the idea shows up over and over again, until you say, "Ohhh, I get it now. The dysfunction *is* the function." Or: defining 'waste' as "any activity that doesn't add value for the customer." So simple, yet so profound in its implications. Dan -- whom I will address by first name not just because we're besties, but because he wouldn't want his brother Chip to get unearned credit for not writing this book -- divides the book into two main sections. First is "Finding Leverage Points", where you seek the small actions that can yield disproportionate results: 1) Go and see the work. 2) Consider the goal of the goal: Identify alternate pathways to your ultimate destination. 3) Study the bright spots: Who's getting great results? Emulate that. 4) Target the constraint: Assess the #1 force that is holding you back. 5) Map the system: Rise above the silos to spot promising targets for action. The second half of the book, Restack Resources, exhorts you to implement the insights gleaned from the first half into six strategies for change: 1) Start with a burst 2) Recycle waste: Discontinue efforts that don’t serve the mission. 3) Do less AND more: Shift resources from lower-value work to higher-value. 4) Tap motivation: Prioritize the work that’s required and desired. 5) Let people drive: Give your team the autonomy to lead the change efforts. 6) Accelerate learning: Get better, faster feedback to guide your work. In the process, you'll find out why Chick-fil-A has the most effective drive-through on the planet; how to think not just outside the box but outside the *planet* when trying to detect methane leaks; and how a moribund library turned around to become the toast of the town of Pottsboro, Texas. Each chapter contains conceptual gems that would each be worth the admission price (e.g. the "Miracle Question" for relationships, and "cluckwork"). I am also inordinately fond of the Whirlwind Reviews at the end of each chapter, summarizing the key concepts. And drawings! Note that Dan's strategies are equally applicable to personal life, not just business problems. As such, I heartily recommend this delightfully concise book to all of you problem solvers out there. Get "Reset" for proven strategic gems that solve real-life problems, whether you want to mitigate climate change or to get your kids to clean their rooms. -- Ali Binazir, M.D., M.Phil., Happiness Engineer and author of The 5 Hidden Love Questions: Radically Simple Strategies to Date Smarter, Own Your Power, and Flourish , and The Tao of Dating: The Smart Woman's Guide to Being Absolutely Irresistible , the highest-rated dating book on Amazon for 8 years ### ⭐⭐⭐⭐⭐ Easy to read and interesting! *by A***R on November 26, 2025* This book led me to buying all other Heath brother books. I love how it's written with stories and examples. Its a quick, engaging read but informative at the same time. Perfect blend of fact and entertainment for me ### ⭐⭐⭐⭐ key question: What matters most to you and what is getting in the way? *by J***Y on June 1, 2025* Poorly functioning organization results in waste, downtime, waste that adds work, slows down. The author recommends to learn quickly , get the right information at the right time, map the system, install simple checks whether people are happy or not, (by asking simple questions: What matters most to you and what is getting in the way? ) in real time (Post-it notes) to be able to agilely move resources where something is not working, test paper pilots in sprints and practice teamwork, allocate resources instead of dysfunctional user support and create an expert advisory team that responds competently to a selection of queries. --- ## Why Shop on Desertcart? - 🛒 **Trusted by 1.3+ Million Shoppers** — Serving international shoppers since 2016 - 🌍 **Shop Globally** — Access 737+ million products across 21 categories - 💰 **No Hidden Fees** — All customs, duties, and taxes included in the price - 🔄 **15-Day Free Returns** — Hassle-free returns (30 days for PRO members) - 🔒 **Secure Payments** — Trusted payment options with buyer protection - ⭐ **TrustPilot Rated 4.5/5** — Based on 8,000+ happy customer reviews **Shop now:** [https://www.desertcart.is/products/652879398-reset-how-to-change-whats-not-working](https://www.desertcart.is/products/652879398-reset-how-to-change-whats-not-working) --- *Product available on Desertcart Iceland* *Store origin: IS* *Last updated: 2026-04-24*