Orient Electric 500W mixer grinder | Kitchen Kraft 500 MGKK50B3 with 3 SS jars | Longer life balanced coil motor | ABS body | Uniform grinding | 5 years motor warranty

Top Quality Product. Very Well functioning.

Good quality product

we are use from 5 year , no any single problem till date ,

Average product. Ordered a mixer grinder which have 2 year brand warranty but after 2-3 uses, it's rotary knob is broken and i am unable to use mixer. Raised service request and called there customer care number many times. They say that out agent will connect in 24-48 hours. But still no reply or communication from Orient even after more 4-5 days passed. They are not even sharing there service centre location, so that i can go there and get my mixer repaired. Note : Got call for Home service repairs and repair done after 6 days.

Good product

The first Mixer from Orient Electric (A CK Birla Group Company) delivered by Amazon is Very Noisy and there was leakage in the Jars. Moreover, one of the screws in the Chutney jar were also not properly fixed and was damaged. One of the screws in the Chutney jar was badly damaged and its head is totally disfigured to the extent that no screw driver can be used on the damaged screw in future to loosen or tighten it for any reason. Hence, I've sought for a replacement hoping that at least M/s. Cloudtail will exercise caution and replace it with a "Quality Check" passed product. But to my utter dismay, the replaced one is far more worse. Not only the chutney jar screw is improperly fixed, its head is also totally damaged. Moreover, the screw itself is positioned in a slanted position and hence is not been fixed fully. Apart from that, the stainless steel bottom of the jar is also very badly dented and damaged to the extent that it is not fit for use. Further, there is leakage in the other jars as well. All these show the naked truth that Orient Electric is deliberately manufacturing such sub-standard products without subjecting the same to the "Quality Checks" thinking that we the Indian Customers are fools and will blindly purchase any unfit product sold by them. Since, the Chutney Jar is always having manufacturing defects, one has to treat this as a 2 Jar Mixer Grinder only. This fact also prove that customers can no longer place any reliance on the products manufactured by Orient Electric or any of the CK Birla Group Companies. So, M/s. Cloudtail has to accept responsibility for its failure to check the products before packing the same for delivery. It will be good if M/s. Amazon & Cloudtail arranges for the replacement of the defective Chutney Jar alone instead of replacing the entire product. Otherwise, the Amazon Customers have no option except to return the product and getting the refund. Further, one has to put one hand always on top of the jar lids. If you do not hold your hand and put pressure on the lids, the lids will come out and the contents will spill all over. Orient has to make improvements in this area also apart from putting the all important "Quality Checks" in its place immediately without any further loss of time.

Best mixer grinder in this price range .

Best item.