Samsung Galaxy S24+ Plus 5G, US Version, 512GB, Onyx Black - T-Mobile (Renewed)

Received the Galaxy 24+ in a few days. The phone was in perfect, like new condition. I had it programmed through my phone carrier with no issues.After over 6 weeks of use, it performs with no issues. It processes really fast. The battery life is fantastic. I use it all day and still have well over 65% battery life after heavy use.I have no complaints and would purchase from this seller again. The price is fantastic as well as the phones performance. You will save a ton of money by purchasing directly and not leasing or buying through a phone carrier.

Prime Cellutions (one of many entities under the Amazon Renewed store) delivered this item (S24+ 256Gb Black, unlocked) a day faster than promised and it arrived well packed in what appears new condition - zero scratches and unlocked as promised. Also included was a USB-C 20W UL listed wall wart, short C to C cable and screen protector. When first turned on you should be aware that the previous carriers splash screen and ecosystem may appear installed but this will be replaced with your carriers when the sim/esim is updated to your carrier. SIM status was listed as no SIM restrictions - and indication of unlocked-ness. After moving my SIM to this phone it connected to Verizon immediately and worked great. Using SmartSwitch to migrate from previous phone worked smoothly and I was up and running after about an hour of migration (via wifi in my case.) Be advised there are many different sellers under the Amazon Renewed storefront, so this review is specific to my interaction with Prime Cellutions - your mileage may vary with different sellers but I will definitely consider Prime Cellutions again.

I bought this phone expecting a standard, working device. Initially, everything was fine. However, I have discovered a critical software flaw that prevents the phone from receiving any updates. This means the device is already significantly outdated and will become a security risk.​The core issue:​Stuck on Old Software: The phone is running One UI version 6.1 and Android version 14. While others are receiving the new One UI 8.0 update, my phone is completely locked out.​Outdated Security: The device claims it is "up to date," but the actual software information shows a Security patch level of November 1, 2024. This means the phone has not received a security patch in an entire year (as of late 2025) and is vulnerable.​Technical Confirmation of the Problem:​When attempting a manual software update, the system reports the following information, which confirms the update mechanism is broken:​Update information:One UI version: 6.1, Android version: 14Current version: S926USQU4AXK5 / S926UOYN4AXK5 / S926USQU4AXK5Security patch level: November 1, 2024​The retailer's response confirms this is a severe and unfixable flaw:​I contacted my carrier, Amazon, and the manufacturer (if applicable). Amazon's technical support provided a definitive, alarming response:​"FOTA is also not supported in this version. (210) The version of the device is NOT supported. (No delta for the version)"​This technical response indicates that the specific software build on this phone is not recognized by the standard update server and cannot receive the necessary "delta" (the small file needed to transition from the old version to the new one). This confirms the phone is permanently stuck on this outdated and potentially insecure version. strongly regret this purchase and cannot wait to replace this phone with a new one bought elsewhere. Please do not make the same mistake.

Great phone, battery great, clear, easy to connect, good quality

I finally upgraded to the S24+ after having an S20 FE for several years. I loved that phone, however, I like this one even more. The phone was refurbished but seemed to be pretty much in perfect condition. I'm only giving the phone 4 stars because it didn't arrive in it's original box or packaging. However, it did come with the original accessories so that was nice. I'm not particularly techy or picky when it comes to phones, but it works fine and does everything I need it to do without an issue. I like the sleek look along with the color (purple is my favorite color so naturally I had to get Cobalt Violet) and the phone has a sturdy feel to it. Unless something crazy happens, I plan on keeping this phone for the next few years and recommend it to anyone who is also looking to upgrade.

Excellent experience in several ways. The Galaxy S24+ is a delight, a premium phone, at a reasonable price. No obvious flaws either visually or operationally. This is the second refurbished Samsung phone that I purchased from/through Amazon. - The first was an S10+ and that purchase and experience was just as good at the time, sadly now, the S10 is outdated, though it still works perfectly.

Bought a samsung s24+ renewed, it came perfect, nice solid phone and really fast, super easy to back up your phone from the old one to the new one

I received my renewed Samsung S24+ today. I’m very happy with my purchase. I’m upgrading from the Samsung S22. The phone works just as described. It’s in excellent condition. The battery life is very good. It held the charge all day. No scratches or blemishes on the phone. It was definitely worth the price.

Tiene una lineadelgada de pixeles "muertos" ya inicié proceso de devolución, se programo la paqueteria para pasar por el artículo desde el dia 23 de Junio y aún estoy en espera de que reprogramen fecha de recolección

Llego en excelente condiciones uno que otro detalle pero lo uso con funda así que sin problemaSin dudarlo volveré a comprar reacondicionadosCon este llevo dosEl primero un iPhone 13 mini

Mejora el comentario para lograr un impacto en el vendedor y los futuros compradores: El telefono esta en buen estado y funcionando al 100%, la verdad me dio un poco de desconfianza por los comentarios que hay sobre el vendedor que dicen que les llegaban otros productos y no el telefono, sin embargo, a mi si me llego el telefono pero no en el color Cobalto Violeta que yo pedi, me llego en color marmol que esta a la venta por el mismo vendedor 1000 pesos mas economico que el color cobalto violeta que yo solicité, no he encontrado el lugar correcto para hablar al respecto con el vendedor, ya que considero justo que se me reembolsen los 1000 pesos o que me cambien el producto por el color que yo originalmente pedi, no es la primera vez que esto sucede, ya que hay mas comentarios de experiencias similiares.Considero que es una lastima que el vendedor tenga malos comentarios por este tipo de situaciones cuando el product que ofrecen es bueno pero no cumplen con el resto de las cosas que prometenShow moreEstructuró crítica constructiva con claridad y persuasiónEstructuró crítica constructiva con claridad y persuasiónAquí tienes una versión mejorada, más clara y con más impacto tanto para el vendedor como para futuros compradores:El teléfono en sí funciona al 100% y está en buen estado, pero el vendedor NO envió el color que pedí.Antes de comprar tenía dudas por los comentarios de otros compradores que mencionan haber recibido productos distintos a los solicitados. Lamentablemente, confirmo que a mí me pasó algo similar: pedí el color Cobalto Violeta y me llegó Mármol, un color que el mismo vendedor tiene publicado $1,000 pesos más económico.No es un error menor ni un tema de "me tocó otro color": es una diferencia de precio real, y no he encontrado ningún canal para contactar al vendedor y resolverlo. Lo justo sería que me reembolsaran esos $1,000 pesos o que me enviaran el color que originalmente pedí y pagué.Viendo que hay más compradores con quejas parecidas, esto ya no parece un descuido aislado, sino un patrón. Es una lástima, porque el producto en sí es bueno — pero si el vendedor no envía lo que se ofrece y no da la cara para corregirlo, es un riesgo real para quien compre después.Recomendación para futuros compradores: verifiquen bien el color/variante recibido contra lo que pagaron, y guarden capturas de su pedido por si necesitan reclamar.