Urban Terrain Galaxy Ultra Multispeed High Performance Mountain Cycles for Men with Front Suspension and Dual Disc Brake MTB Bike 26T (21 Speed, White)

The quality of the bycycle is very very good... Am surprised about the front suspension ...very high stability...7 gears little bit confusing ro shift...both breaks comes with Disc...the colour is obviously fantastic...I purchased for my sister's son am happy with it

Review after 2 weeks:- The cycle arrived earlier than the scheduled date in Amazon. Installation scheduled in next 2 days. The technician arrived on time, did a quick installation and went. The installation was good. The ride quality is good with gears. I had a small issue with gear shifting, i raised a call with Cultsport and a technician came next day. He made some fine tuning and explained the proper shifting sequence so that the chain and the gear wheels doesn't get damaged soon. I had trouble in shifting from 1st to 2nd gear on the front, the chain kept dropping. But later managed to do it. In the rearside, shifting from 7th Gear to 6th gear was an issue, but got solved after the tuning by the technician. The packaging and the delivery was good, but i got the rear reflector (red colour) broken. :( As many mentioned in the reviews, the seat is not comfortable at all. It's time for Cultsport to look into the seat design and update. I'm using a seat cover, but still find it difficult. Build is strong, posture is good. Tyres are also good. Rest everything is good about the bicycle. Overall the cycle has a pretty impressive look and looks stylish and good for long distance. I'm clocking 15kms daily on an average in 35-50 mins. 3 months subscription to the cultsport app is a wonderful thing along with the cycle. I had scheduled for a yoga session and it was done by Uma Saini. She was very puntual and the session was wonderful. She covered a variety of asanas in half hour and concluded with a small meditation. Some breathing excercises if included could also be beneficial. Surprisingly, I got a call from dietician named Surya A, she had enquired my current health condition and my targets and proposed a daily food course to follow. She also was interested in following up that the plan is available and visible on the app, and whether i'm tracking on it. The app also provides information about the local weekend bike ride tours and it was so great..

Very good product in this price a ride Beyond Expectations! The Urban Terrain Cycle turned out to be everything I had imagined—and more. From the very first ride, I could feel the solid build and smooth performance. It's clear that a lot of thought has gone into both design and comfort. What made it even more special was seeing the joy on my kids' faces—they loved it just as much as I did! It's not just a cycle; it's a shared experience, a perfect blend of fun, fitness, and freedom. If you're looking for a dependable and enjoyable ride, Urban Terrain is definitely worth it. Highly recommended for families and cycling enthusiasts alike!

Extremely Poor Quality – Not Worth the Money at All I purchased this cycle on 5th November 2024 for ₹8,000, expecting it to be a reliable product for regular use. Unfortunately, it has been one of the worst purchases I have ever made. Right from the time of delivery, the cycle showed serious defects. The gear system was faulty — it would not shift smoothly and often got stuck. I immediately contacted customer care, provided detailed explanations, and even sent videos showing the problems. Although they arranged for a technician visit after a few days, the repair done was only a temporary fix. Within a couple of days, the cycle started having even more problems. Repeated problems I faced include: • Pedal became extremely tight while riding, making it difficult and uncomfortable to pedal. • Steering handle bearings broke and the handle became stiff, affecting the cycle’s balance and control. • Gears stopped working again despite earlier repairs. • Tires kept getting flat, even with normal usage and no obvious cause. • The mudguard quality and durability was too bad. Was broken easily. I have had to repair the cycle two to three times every month, and each time it cost me both time and money. Till now, I have spent over ₹2,000 on repairs — that's 25% of the cycle’s original price within just a few months! When I reached out to customer support again explaining the repeated problems and my frustration, they offered only ₹500 as compensation, which is absolutely inadequate considering the amount I had already spent. Their after-sales service feels like they just want to get rid of complaints rather than actually solving them. Overall, my experience has been terrible: Very high maintenance costs. Low-quality components that fail repeatedly. Waste of money and constant stress instead of the enjoyment a cycle should bring. I would strongly advise anyone considering this cycle to stay away from it. There are far better options available in the market for the same price or even less. I regret trusting this brand and I hope others don't have to go through the same frustrating experience.

Supper product I like it

Writing this review almost a year post purchase. Its a big size cycle, even a man can ride this. Good value for the money paid. The Only problem which is faced is the front tyres are too weak and often got punctured, almost for every ride even from the Day 1, when we removed and checked the tube is bulged and not in shape. I fixed it myself, the brouchure what they kept is not for the same model, its a common brochure, front tyre type is just plug and lock, so dont tighten or loose nuts in front.

I recently purchased the Urban Terrain Galaxy Ultra 27.5T during the Great Indian Festival sale for Rs. 7998.00, and I fell in love with it on the first ride. This bike offers a smooth and elegant riding experience, thanks to its excellent gear shifting and shock absorber suspension. The 27.5-inch wider tires provide great comfort and stability, making it a top-notch choice for high-performance mountain biking. The disc brakes are highly effective, even in rainy conditions, and the metal brake clutches on both sides of the handlebar look durable and reliable. Although the installation video didn't cover the disc brake arrangement and the provided tools were inadequate, a mechanic from Urban Terrain assembled the bike for free, which was a great help. Overall, the Urban Terrain Galaxy Ultra 27.5T not only looks sporty and durable but also performs exceptionally well, making it a fantastic value for money. 🚴‍♂️

The company should stop selling cycle’s at this price , because ultimately they are providing just a cycle without brake and gear , because none of it works , the seat is not comfortable and if the company owner sits on that seat will realise how badly it hurts ! Also before anyone buying the cycle be careful of this cycle isn’t for any stunt , the rims are very weak , don’t take an extra person behind which will cost you a new wheel !