Veise VE07-L Fingerprint Smart Lock with 2 Lever Handles Set, Satin Nickel

After a week of use I have had no issues. The only complaint I have is that the screen is tricking to turn on, to get the numbers to appear. I always tend to awake the screen and hit the number 5 before typing in the passcode. Luckily it still works but I do wish it was more of an auto-awake screen. Some people have reported issues with the fingerprint recognition, but I have not come across any of those issues. The fingerprint works great for both my husband and I. The installation process was quite simple and the instructions were really easy to read. I do like that there are also qr codes to scan to watch videos if you’d rather have a visual view. I did purchase the gateway seperately to be able to lock the house via the app when we’re away. My husband has a bad habit of not locking, so I like being able to go into the app, checking the records to see if he locked it, and then locking it right there on the app if he didn’t. Very happy with this purchase and I highly recommend it. I do also appreciate the options for temporary codes in case someone stops to our house to let the dogs out, we can make a code just for that one time.

After spending over two hours struggling to install a Schlage front door I returned and bought this Veise instead. And I am very happy with the decision. The instruction manual is very detailed and clear unlike the Schlage's, parts clearly labeled. The pre-install checklist is very helpful to decide if the lock works for your door. Once the lock was setup, the Veise app needs to be installed to used the digital feature. All data you enter is the only concern. Hence I decide not to buy the gateway for remote opening. Enabling the lock with Alexa has been a challenge as the manual says to add the skill, but that is hard to find. However I highly recommend the lock - great looking, easy to install and great value for the money.

Great product, looks and feels good and functions flawlessly! About 3 mins to install and about the same to program! I’d definitely buy again without question

I have purchased A LOT of smart locks in the last decade upgrading my smart home. I have never really found one that I liked. Whether it be for battery, life, connectivity, or functionality. Well, this lock does have a drawbacks, it has been the best lock I have ever owned. The battery life is crazy good. My previous lock I had to replace the batteries every few months. Most of my other locks only lasted about a half a year. With this lock, I put in used batteries 75% full and it’s been 6 months already and it’s at 45% life still according to the app. The only thing I don’t like about the lock is that it requires a secondary hub in order to have smart home connectivity and the locking and unlocking is very confusing. It’s not like every other smart home company where it’s very straightforward. It also really doesn’t tell you if the lock in an unlocked or locked status in the app. You have to query the lock for it to send a signal of it’s state. The engineers could do a better job with these issues. For that, they are getting one star deducted. The fingerprint works amazing. Very rarely does it fail. However, the annoying thing is the fingerprint will only unlock. It will not lock. This is something the engineer should also fix as when it comes to elderly people, it is very confusing for them. The other drawback is if you accidentally try to lock the door with your finger, you have to wait about 30 seconds before you can lock the door using the pound key as the lock gets confused. These are minor drawbacks. Engineering should look into these issues because they can all be corrected.

Thoroughly impressed - I initially had an install issue because I extended the lock when I was installing it but Aaron of DDlock app tech support assisted me. The lock is easy to install and when I got stuck, tech support was more than willing to assist.

Initially I was very discouraged and frustrated by the user manual instructions. I called customer service and the agent who helped me, Nicole, was awesome. She was quick, pleasant, and efficient. If it wasn’t for her I may have returned the lock.

I bought this product and I am pleased with the product and the customer service. I needed assistance in setting up the codes and fingerprint activation. Aaron, at customer service, knew exactly what to do, was very professional and patient. Purchasing this product was a very good decision. I am glad that I purchased this product and recomment it to anyone thinking of buying this lock.

Check your dimensions. This was the second lock assembly I installed in a day. The first one was a long handle front door lock that required some drilling for the bottom fastener. The non-locking handle was installed first. If you’ve never done it and you’re replacing an existing knob; take note of the striker and latch placement/orientation of your old setup and do it the same. The electronic side, I test fit the bolt first. Everything looked good on the door side so I proceeded to install the exterior portion. Pulled the wire through the slot and attached the holding plate, plugged the wire into the circuit board and installed the interior portion. Now here’s an old handyman trick that one might find useful. Don’t tighten each part as you go. If you’ve got everything tight where it can’t move then it becomes difficult to blindly start fasteners that go through the assembly. Once you have everything in place and started then you can torque down the fasteners and square everything up. On this door whoever installed the casing did a less than professional job. The bolt striker plate was never fully chiseled out so I’ve still got that to do , but it locks and functions as it is. I’ll finish that this weekend. When programming codes for permanent family members needing access go to the “custom” tab. This allows you to input a number where “generate” just throws a random 6 digit number. Key fobs. I have my wife and my in-laws in my house so I needed/wanted 4 key fobs. Well I bought locks for two doors and each came with 2 fobs so no need to order extras. I had no problems setting up the fingerprint recognition. On my self I used two different fingers as I’m subject to injuries and filth in my work so if one doesn’t work I can use the other. The only connectivity issue I had was I set the dip switch for a left handed door because it’s a left handed door. First test it operated as a right handed door so I switched it in the app. The second test it operated as a right handed door again. I also went to check my admin code and when I hit the first number the lock actuated. Time to use the reset key. After the reset and do over everything operated as designed. The only feature I haven’t tried in programming that I will use as I add more locks is the upload from another lock feature. If that works it should make life much easier than trying to get each person to scan fingers and fobs on each lock.