Cordless Phone, Easy to Use with Large Display and Big Buttons, Flashing Favorites Key, Built in Flashlight, Call Block, Volume Boost, Talking Caller ID, 1 Cordless Handset - KX-TGU430W

So far it’s a big hit! A friend, 79, kept having trouble hearing people on the phone. She has hearing aids. This has been going on for at least five years. On a whim I ordered these phones! My friend enjoys blocking numbers, and her old Panasonic cordless phone set only blocked 250 numbers. New ones block 1000! (mine blocks 1400!) My friend hears voices on her new phones without even engaging the Boost button. It’s louder than a normal phone. Flashlight handy, too. My friend needs two more handsets (can have six). I ordered another set of three, and the extra handset and base station I will give to another friend who is having issues with not hearing well. So far, a great phone set!

Phone works great. Love having additional handsets. Looks great, too.

I was impressed with this phone on unpacking, and liked the compact handset and functionality. I had purchased it for my mother who has dementia and is hearing impaired. She had been trying out one of the picture phones, but the sound was totally deficient considering these are made for the elderly (check this feature out carefully if you are buying one). I thought this Panasonic phone would be simple enough to use and provide the decibel level we were missing with the picture phone. The interesting thing I learned in trying to teach her how to use this phone is that we basically need to relearn how to use a cordless landline phone, as many of us haven’t used one in over 20 years now. Most elderly innately understand the original corded handset that you hold to your ear and replace in the base to disconnect. Where the cordless landline is more similar to a cell phone (which my mom had been using for the past 15 years or so), there are some key differences that are critical to the proper usage of this phone. Primarily, the phone line must be disconnected at the end of the call. That requires the user to tap the OFF button or replace the handset in the base. One party can disconnect a call on a cell phone, a landline requires both to disconnect. This can be dangerous for seniors who fail to end the call properly, and leave the line open. You can’t text them and tell them it’s off the hook either! Secondly, placing a call requires two steps as opposed to one. Even the “Favorites” button (which ideally would be labeled) covers ALL “favorites”, so requires multiple button presses to reach the desired party. I was the only Favorite designated on my mom’s phone, but it still required two taps to make the connection. As an aside, even though I advised my mom that there were essentially only three buttons she needed to know, the busy display and sheer number of buttons and labels was likely overwhelming to her. Our tests with the Boost feature didn’t seem to be too successful, as the only step we took that made the calls clear enough for her was using the speaker phone. I personally would have labeled the speaker phone “Speaker” rather than “Sp Phone”, as I think the former is more recognizable terminology. I also think the speaker should be a major button, not a minor one in terms of size as it is so commonly used. Likewise, I think “END” would be clearer than “OFF”, but these are just my opinions. Because I did not get to utilize many of the other features, I withheld a star from my rating, but that does not indicate any disappointment with the phone’s performance. If I had a landline, I would love this phone and even debated keeping it for myself. I think it is well-designed and while not necessarily configured intuitively, it still packs a lot of functionality into one compact phone. The ability to purchase it with multiple handsets is a big plus. In summary, my only issue with the phone was its potential unsuitability for a senior, particularly one with hearing or cognitive impairment. Otherwise, it’s a good phone for the money. Footnote - Panasonic gets extra points for including a diagram on the top flap of the outer box on how to repack the phone. This packaging was an engineering feat on its own, and repacking it in the same configuration would have been impossible without the diagram!

Easy setup right out of the box. Needed to replace my parents phone system, this has far more features than the previous version that they had but the basic functions still work the same way, no learning curve.

These phones are really good quality and so far they work well.

If only the instruction booklet was large enough to read! They sent this TINY booklet that requires a magnifying glass to read, so it's basically impossible to read. I had to enlarge pages on my copier so I could understand directions. Took about 3 days to get it set up. Finally got the loud ring(s) adjusted, and now it announces callers' names when phone rings, but adjusting volume doesn't seem to help. Wish I could hear it! Reading reviews I see it doesn't last long, but is Panasonic the only option? My old one lasted 8 years!!! I finally found a way to enter a first and last name in your phonebook. You use the 0 for a space! That information isn't in any instruction book anywhere ! As for the tiny instruction booklet, if you don't use Google to search for directions, you'll never find it in the Panasonic's book. For instance, besides how to space between names, in order to turn OFF the AUTOMATED CALL BLOCK, select Menu and enter #787. I was seeing calls I'd never heard ring, and finally figured out it was from the Automated Call Block. These were #'s that I wanted to connect with, and it comes automatically set to ON. TERRIBLE!!!! UNNEEDED!!! One person finally told me that they had noted on my record that the phone rang once and then I'd hung up on them! Lotta help, Panasonic...

Bought this “used like new” and it was half the normal price and indeed seemed new. My elderly mom had a Vtech phone and was getting a lot of scam/spam calls that were confusing her. She thought many were legit and I could tell most of them were scams. I really feared she’d be tricked into paying someone or giving out personal info. So this phone has a setting that only allows phone book entries to ring through. After spending quite a long time entering in every number of her usual callers - everyone else calling will go to voicemail and greatly reduce this risk. Spammers don’t usually leave messages! It’s unfortunate that so many elderly are victims to these scams. And the scammers always seem to know what to say to confuse them and even make them feel guilty. It’s a shame more isn’t done to lock this down.

Volume is way yo low can not adjust it higher !

Had to return a previous order (2 handset) and re ordered this instead. Luckily all 3 handsets can be charged normally. Currently still monitoring if workmanship is reliable but having 3 handsets is still better than 2.

Aunque no incluye instrucciones ni existe manual en español, es muy fácil de instalñar y programar.

El cel no traía mica o plástico protector y traía la pantalla rallada parece equipo reparado

Call block numbers and the boost volume features are the key features, call recording and answering recordings are added features . Retrieve call messages remotely ! Take note that to use a step up transformer as it is US 110 volts.

Tiene buen sonido y se escucha bien