Zulay Magia Fully Automatic Espresso Machine With Grinder - 19 Customizable Coffee Options - Auto-Cleaning For Easy Maintenance - Milk-Foam System For Latte, Cappuccino, Macchiato - New Silver

We are impressed with our new Machine. It takes a little time to get your choices right, but I like it better than my old Jura Z9 machine because I can choose any coffee, and during the process I can add or reduce my choice. The coffee is very strong but adjustable and I like the milk and foam .Yes the turning on goes a little slow but I did not check in my book if that can be changed. I like that the machine cleans after every use. We definitely drink more coffee than before because it tastes so good. I also clean out the coffee maker every night so that everything is ready for the morning, also make sure enough beans are in the container and water is filled. So a little bit work but fun. And when I walk into my house I can smell the coffee which I missed, the other machine did not have that capacity.

First impressions are awesome. The thing is beautiful on my new countertop. Touch screen is cool and works well. I haven't yet dived into special programming, so I'll hold comment on any special operations. As sent, it makes a decent cup. I do have some down side comments, though the coolness of the machine makes them tolerable. All down side concerns are in machine design. The water tank is way too small. It needs to be refilled quite often. This may say more about my somewhat unhealthy consumption of coffee and less about the tank. I'm currently designing a float valve so I can hook up a water line and never have to refill myself. The bean hopper is also small, though easily accessible to add more without a problem. The main issue in the hopper is that it lays pretty flat and does not feed the beans into the grinder very efficiently. I find myself having to own the top and push the beans around in order to make it feed. My final concern, and probably most concerning, is the way it wastes dry grounds inside the side door. I'm not sure if it's malfunctioning or is really bad design. When I empty the spent puck container (which is a really cool feature, by the way) I find several shots worth of dry, unused ground coffee in the compartment. Enough that it requires brushing out before the puck container can be replaced in its slot. Not only is it messy, it's sure its spending a lot on coffee to be simply be swept away. All in all, so far, I like this machine a lot. It's functional and pretty. I've been using a high end single group brewer and am enjoying the simplicity of a super auto. I call it an infant because it asks for so much on a regular basis (water, beans, empty waste), but it's quiet and makes a good cup. Editing to say that I've had a problem with a water leak from the machine. I contacted Zulay about it. At first I'd say obtaining service was first rate.... well slightly less than, perhaps. I was instructed to return the machine on my dime and they'd fix it. Communication was decent during the repair process. It seemed like a quick repair, just a few days and they said it'll ship back to me. This was a couple months ago. They still have not returned the machine and have ghosted me on email. I'm not sure if I'll get my machine back without traveling to Florida and knocking on their door myself. So I'll not be doing any future business with this company and wish I hadn't in the first place. There are other ways to make coffee. They've stolen my $1000 machine. I advise finding a different really nice machine for yourself.

This Espresso brewer is outstanding and rivals the more expensive models by other companies. It offers so many espresso recipes at the touch of an icon. It is easy to clean and brews excellent coffee delights. The loud sounding solenoids gave me some misgivings in the beginning but now I am comfortable with this entire unit. I believe the quality of construction to be very good, however, time will tell. I did purchase an extended warranty. It is manufactured by a minority owned company which I believe to be a good thing. If you love various coffee drinks custom made to your taste this is an espresso machine for you. UPDATED ONE MONTH LATER. I have owned the Espresso brewer now for about a month and have used it extensively. It is an outstanding brewer that I highly recommend if you love coffee. My advice is to clean the milk frothing unit every time you make one of the coffee drinks otherwise the tube or the actual frother has a tenacity to clog up. It is exceptionally easy to clean which is another plus. THIS IS A TWO MONTH UPDATE: I have been successfully using this espresso machine for exactly 2 months and still delighted with it. However, in these 2 month the coffee dustpan has collected about 3 ounces of ground coffee that seems to be discarded into the pan after every use. This is somewhat of a waste so I collect it and seal it in an airtight container to use later. Granted it won't be as fresh as I would like but it also won't be wasted. I still highly recommend this unit. CUSTOMER SERVICE UPDATE:: Don't rely on the Magia customer service. The plastic plug that covers the ground coffee chute broke quite easily and this company will not even answer my request for a new one. I finally went to Ace Hardware and purchased a metal cap that works better than the original.

THIS IS NOT A QUALITY COFFEE MAKER AND CUSTOMER SERVICE JUST VANISHED ;( My coffee maker stopped working after using for two months. It brews extremely watered down coffee in any setting and the cup that the coffee “pods” end up in is a gross brown sludge. I tried descaling, cleaning and nothing is working. I have emailed both Amazon and zulay for resolution and Amazon tells me that Zulay needs to resolve but they are not answering my emails after I sent them everything they asked for including video proof.

Zulay Magia Super Automatic Coffee Espresso Machine **Update 9/20/2023** I've been using the machine now for about 2 months and wanted to provide an update. First, you can edit your custom drink after you set it, so I wanted to correct that. The constant auto cleaning is still annoying. There is a lot of coffee waste. In 2 months, I was able to fill up a standard size ziplock of unused coffee grinds. This is caused by several reason. 1. Coffee grinds get in and all over the brewing unit inside. Guessing when it's grinding, there isn't a good seal between grinder and brewing unit. So make sure you pull it out about once a week to shake it out. 2. There is a small tray below brewing unit that catches grounds from some part of the process. This doesn't do a good job at catching the grounds as it builds up behind the tray. 3. The unit will randomly stop making coffee right after it grinds the beans and presses the coffee. No errors, no reason, you hear it go through it's process of pressing the coffee, then it just stops and dumps the grounds in to the coffee ground box. This has happened several times in the last two months. **Original review** It works great and is simple to use. The espresso taste just as good when I manually make it on a standard espresso machine. It's menu has multiple coffee types which are all one press and it's all handled for you. From grinding the beans, pressing the coffee, and adding the milk/foam all in one unit. There is also another menu to make more premium drinks like White Chocolate mocha. It will list the ingredients you need and the amounts and after you add the extra ingredients it will start making the drink. There are multiple profiles you can choose to setup up different custom coffee setups per user. You can't rename the profiles, they are just user1, user2, etc... You also can't customize a coffee type more than once. So if you wanted to created different sizes of a drink, you have to use different user profiles. You also cannot edit your custom drink after you set it. You have to delete and recreate it. Cleaning the machine is pretty simple and straight forward. It does an automatic flush of the funnel and frother unit on startup and shutdown. However, I feel that's too much and just waste the limited water in your bin. I get running the cleaning on shutdown, but I don't see the need for it to also run on startup. While there is a cleaning setting, there is no setting that lets you turn off automatic cleaning. It also alerts you when to clean the internal components, like empty the coffee grind bin. Everything about the unit is easy to clean and maintain. The water tank is placed on the back of the unit. This will cause problems for those with counters that are not deep. The unit itself already will take up most of the counter depth because its so big. So you may have to keep pulling your unit out just to get the water tank off and out to fill up. This will be frequent unless you only drink the 2oz /4oz espresso drinks only. But even then, with all the cleaning it does, you'll still find yourself filling the tank frequently. Personally, I think they should have just made it wider than deeper. A side water tank would have held more volume and would have been more convenient to refill. The quality of the build of the machine is nothing to be excited about. It's made of all plastic and kind of makes it look cheap. Internal components are mostly plastic as well. However, it's all pretty sturdy. For roughly $800 out the door, it's just lacking. It's like they've done just enough but didn't polish it out. I would peg this more in the $500 line just due to its automation as I'm sure there is complexity there. But outside of that, it's disappointing for having paid this much.

We have been using this machine for over 4 years now and is going strong. Well made, easy to use, and easy to maintain. Makes excellent coffee and all other combinations every time.

The coffee just doesn't get hot enough. All the features are good and I would have kept it if it wasn't for the coffee not being hot enough. I also adjusted the temperature settings and it did not make a difference.

So far so good. Nice slick machine. Definitely worth the price. This the second machine. The first one started leaking after 1 week. Contacted Amazon and sent the replacement. With that said only had it for few weeks. I Use it 4-6 time a day, makes good coffee, especially with the choices you have. Didn’t give 5 star only because the first one only failed after 1 week, quality escape. Secondly, they say you have 19 different cup, not true when some of the options are doubles. Example, Espresso / double expresse., the machine only makes 1 at a time. Not counting the water and the milk you only have about 8 different cup. So far so good.