Elite Series 8500W (Replaced by 98022) Jackshaft Garage Door Operator, WiFi

Easy to install with simple hand tools if you have basic mechanical/electrical skills. Instructions easy to follow. Took a little time getting the open/close force set. Easy to connect to WiFi and pair to vehicles. Very quiet and operates smoothly. Highly recommended.

I needed to get a new unit since there seemed to be something wrong with the original Genie overhead screw type unit. It's been 17 years in service, so it lived a good, well-serviced life. Even with regular maintenance it finally gave it up. Wanted to clean up the look and decided that although the jackshaft unit was more expensive, I loved the idea that it could be hooked into the home wireless system, as well as having an auto close feature. It's a beefy unit and the emergency battery backup in case of a power loss is a nice added plus. Biggest plus in my opinion is the fact that it's MUCH quieter than the Genie screw drive, and it wasn't all that noisy. Sometimes the dog doesn't even realize when the door opens. With the old unit, anyone in the house could hear the door open. Instructions were simple enough to follow. Once familiarized with what goes where, installation was fairly easy and straightforward. It helps to be a bit mechanically inclined, but there's also plenty of Youtube videos you can watch to get the hang of how to install. I took my time and carefully installed and double checked my work as I went. Took me a day and a half, including removing the old system. Now the area above the garage door is neater and nothing hanging down in the center between the cars. The LED light is now taking the place of where the old unit was, and love the added adjustable features of this unit. Auto time to close, auto sensing LED light comes on hands free and with timed auto shutoff once you leave the area. With the iPhone or Android app, you can operate the unit with your phone, and I added a video camera as well to be able to see what's going on inside the garage any time I want. I can also check the open/close log to see when/if the door was open or closed while away. Oh, and another neat idea was the closing lock pin that automatically latches and opens when the door is operated, locking the travel to less than a foot once closed in case someone tries to manually pull the door open. A huge step up technologically from the old style. It's been almost 3 months since I installed it and we're pleased as punch. A bit pricey? Yes. Worth it? Oh, heck yes!

This is the best garage opener ever. It's relatively easy to install, fast and quite (super quite kind of freaky) . It's a much easier install over a traditional garage opener. The hardest part is most garage's don't have an outlet where this opener goes. If your handy with electrical, you should have no problems installing this. For the 8500w they have improved the connector that goes on the shaft. Instead of a dual clamp system and a set screw, they beefed up the connector and just went with set screws. They also give you LED lights that are superbright. I found all the controls including the wireless setup very intuitive and they actual give you a way to disable the clock on the display, NICE !!! Highly recommend. The only downside it's doesn't work with my homelink on my 2006 Honda Accord but works fine with my 2017 Odyssey. Not a huge deal and I new that going in. Update Feb 11th 2019. The -20 degrees days cause me to have to reprogram the garage door because of excessive downforce. It’s suppose to auto adjust based on the temperature but my guess is my spring tension went out of the range since I installed it in the hot summer months. No big deal. I just had to let it relearn what downforce was required and it’s worked fine since then. The nice thing about having the app set up on my phone is I got an alert the garage door wasn’t close. Another minor issue I learned was the WiFi does not stay powered on when a power outage occurs and the batter backup takes over. My WiFi and cable modem are on a UPS so theoretically they should both work as long as the internet isn’t down. Again not a huge deal but just something to be aware of.

What a great product! Install went smooth and the door opener works flawlessly. Just follow step by step and you wont have any problems. The hardest part was removing all the old junk and running the new wiring. I am super impressed and will be buying 2 more units for the other doors! I find that nowadays everything you buy is junk, but you get what you pay for-this is a quality product! Good job liftmaster!

I installed this on a 14 x 12 insulated door. Following the instructions the install is pretty straightforward, in fact easier that a traditional trolly type opener. I did run into some issues though. After the install when I went to program the unit for operation it would only run for a second or two and shut off. I found the emergency release pull cord was stuck in the released position. I could not get in to engage the opener. I removed the opener and got it to engage on the bench. Not too big of a deal unless you are on a ladder 14 feet high! I programmed the opener travel limits per the instructions and it works great. Super quiet in operation. There is an issue where the logic board indicator lights don't match the manual. The battery charging light is listed in the manual as being on the left. That light is off on mine. There is another light on the right of the board that is flashing green indicating my battery is charging. I confirmed 14 volts to the battery and this light should turn solid when the battery is fully charged. I found the correct light info on the web. Many nice features on this opener. You can open and close the door from anywhere with your smartphone as long as you have home wifi. You can get alerts on your phone anytime your door opens or closes. This feature works on my detached garage approximately 200 feet from my router. It comes with a nice led light that you simply plug into an outlet anywhere in the garage. The wall control has time and temp readings. Now for my biggest pet peeve, there are no cable staples or clips included. You have to run cables for the door sensors, the wall control, the door lock and the cable tensioner so why these aren't included is beyond me. You will need to purchase these for the install. If not for these issues I would give this opener 10 stars. I will never go back to a traditional opener again.

I installed this almost a year ago. I love how quiet and smooth it is. It was worked flawlessly. The battery backup is an awesome feature for when the power is out during a storm. The myQ app is awesome and lets you close or open the door from anywhere.

Had the first one installed by a pro, not really sure he was so professional when I saw him use a BFH to try and get it to fit. I had a wall mount installed because I don't have the overhead that is needed for an overhead type opener. The next two I installed on larger doors in a building where I keep my tractor and truck that don't fit in a standard overhead door and everything went smooth. Even installed new plug to accommodate the opener. They all work as designed and I installed keypads and a number of push button openers for my different vehicles so I don't have to search for an opener. I have never had a door opener but now that I'm 75 I decided it was time to be lazy and push the button, besides my wife has developed an ambulatory issue, and no she didn't close the door before we got the closer, I did. I guess I never had a garage that I could park my vehicle in because it was all ways full of other stuff, but that's different now. The battery backup is great because we loose power more often than we should so at least I can still open and close the door if need be. The only issue that I have is with the MyQ app. It does everything but operate the doors. I called support and we went through everything we could think of and it still won't open or close the doors. They are on three different networks so that open and close from anywhere isn't true for me no matter where I'm at with my phone. I'm happy that it shows the door position and history I guess that will have to do for now until I figure out the issue with the MyQ app and my doors.

----------------Never, ever again----------------------------------------- I've put-up with the horrible quality of this giant piece of excrement for far too long. Constant travel adjustments because of terrible product and code quality related to door travel and force sensing and zero ability to adjust the unit. Far too many times I've had to manually close the door because the opener would trip excessive force warnings and open the door after it's been closed. I've ripped the unit out today, on Easter, because the travel programming will not work properly. This unit is just a terrible product experience that has earned it's place in tarnishing the liftmaster brand. I'm sure the chamberlain group doesn't care, they were paid. I'd encourage you to run, not walk, away from any chamberlain group product purchase. Save yourself the headaches and hassle. ===========updated review after 3 weeks================== I have lowered the review to 1 star, because I cannot set it at zero stars. Now the unit gets tripped up by it's non-configurable force settings. The unit will run the door all the way to close, then reverse it back to full open with a 4-3 error code saying "excessive closing force detected". When this happens there is no way to close the door other than to manually disconnect the operator and close the door manually. This product is absolute garbage and has been a complete disappointment from the moment I plugged it in. I cannot recommend strongly enough that you avoid the 8500W! ===========original review================== This is my 4th chamberlain/liftmaster operator I've installed, including 2 ceiling mount and an older 3800 jackshaft wall mount unit. I love the 3800 wall mount so much that I knew these are the way to go. Sadly, product management at chamberlain group decided to ruin a great thing. The 8500W motor is great, works well, is very quiet. The physical installation was straight forward and quick. The controller wire was just barely long enough for my application which is a relatively short distance, chamberlain group obviously skimped here. The problem came post installation when programming the 8500W. The unit does not work with the homelink transmitter in my 2016 GMC Yukon. It's remarkably simple to program and works flawlessly on all my other openers. The note in the install manual says will not work with 2006 or older - that guidance is off by a full decade or more. So now I have a top-of-the-line residential garage door opener that is effectively useless because chamberlain/liftmaster failed to make their "security+ 2.0" backwards compatible. Chamberlain group apparently believes their idiotic "security+ 2.0" feature in a $650 garage door opener should take precedence over a $60,000 vehicle? I now learn I can "potentially" work around this problem with a homelink repeater kludge at an added expense. However, from their own instruction manual, if it works with the repeater they still recommend you keep their remote in the vehicle because in a power failure, the bridge isn't protected by the battery in the opener - which defeats the entire #%$^#^%%#$ point of having an operator with battery backup. Had I known this glaring limitation, I would have bought the older 3800 knowing I wouldn't have battery backup anyhow. My advice, don't buy this product until chamberlain group hires a competent product management team.