X16 R1 Gaming Laptop - 16-inch QHD+ 240Hz 3ms Display, Core i9-13900HK, 32GB LPDDR5 RAM, 1TB SSD, NVIDIA GeForce RTX 4080 12GB GDDR6, Windows 11 Home, Premium Support - Lunar Silver

It managed to get into this boot loop within the first week, though, which could've been my fault. I had to send it out to Dell. They repaired it and sent it back and it's been running great since. I think they're great computers. Most games I run balls to the wall, with v-sync on. No problems.

I still bring it to work everyday the customer service was great when I needed it and had been great all around

I was very excited to receive my very expensive, first Alienware laptop. Out of the box, it did not disappoint. Software was a little buggy, but that was only a minor annoyance at best. The performance was incredible, I was very pleased. It worked very well, until suddenly it didn't work at all. The power just went off, and it wouldn't turn back on. I assumed that maybe it overheated. I left it off and unplugged for a while, then plugged it back in and let it sit a little longer. Still didn't work. I followed numerous suggestions I found online, but the system remained lifeless. Unfortunately, I was forced to do a return for a refund (replacement was not offered). I'm left with a negative view of Alienware after this experience. Had it concked out a few weeks later, I would have been beyond Amazon's return period. Then, I would have had to deal with the manufacturer. So, great performing laptop, when it works. But, buyer beware....

I don't normally use gaming laptops but it has come a long way in terms of performance. The 4080 is pretty good for a mobile gpu, but I still have to use DLSS for best performance. Also very competent for media creation like video editing. Horrible battery. Always use battery saver mode while not plugged to get near the advertised hours, otherwise you're looking at 1-1.5 hrs. This is more of a desktop replacement, with sparse portability (or portable with power brick with you at all times). Software is pretty buggy. It is sluggish and sometimes resets your settings. Fan is loud, but you all knew that. Also what was not mentioned on Amazon was this version has clicky mechanical keyboard switches, which I hate. Not the most accurate colors, not too bright either. There's better alternatives for the money, including AW's own M series. And IMO worse value than MacBooks in everything but gaming. I normally like other AW products like their monitors, but this ain't it.

I bought this for my son. He really likes it and works for what he wanted it for. I would highly recommend.

Good for everything other than dispersing heat. Needs a tray or something to prop it up to increase the air flow

The software that is meant to keep this thing updated seems a lot like bloatware with an over priced warranty renewal proposal that you'll see every time you go to update anything past the expiration of the warranty. Look for trusted 3rd party software that can assist in keeping the computer up to date, and you have a decent laptop with an over the top price tag

Bought this computer, it does everything I need it to do.