Inspiron 3511 Laptop, 15.6" Full HD Touchscreen, Intel Core i5-1135G7 (Beats Intel i7-1065G7), 32GB DDR4 RAM, 1TB PCIe SSD, SD Card Reader, HDMI, Wi-Fi, Windows 11 Home, Black

Extremely happy with my purchase of the Dell 15in laptop. Ordered on a Monday and received it on the following Sunday. I ordered 32gig RAM and 1TB SSD. The product description claimed “in stock” but I assume the seller had to build it to my specs so it took a few days. The laptop arrived in an original Dell box and the machine inside was NEW! I was half expecting to find a refurbished laptop. In addition, a Dell 3511 was advertised but I received a 3520. A Dell warranty screen popped up during the setup and I was able to register with Dell. The machine itself… The Dell 15 3520 is light but sturdily built. It has a good feel. I’ve had other laptops that were built with soft flexible plastic. That’s not the case with this one; it feels solid. Keyboard action is good to the touch. The display is clear and bright. I would say it is generally fast. I don’t use it for anything that taxes the processer too heavily, but I do considerable work in graphics (Photoshop and CAD.) The only lag or latency I found is in Windows 11 processing not the machine itself. The battery life seems adequate, but I haven’t had it long enough to be exact. Under light to moderate usage, I think you can expect to get about 3 to 4 hours. Battery life, of course, always depends on how hard you push your machine. Be aware that this model of Dell laptop does not have a “num lock” indicator, not on the key nor on the screen. You just have to guess if “num lock” is on or off. Dell… what were you thinking?!! I solved this by finding a third-party widget on the web. (keyboard-leds.com) I now have a visual indicator in the system tray. If you’re a mouse user be aware that there is no keyboard method to easily toggle the touchscreen or touchpad on and off. You’ll have to use “device manager” to control the touchscreen and “settings” for the touchpad. Windows 11 does, however, have a nice feature in “settings” which automatically turns off the touchpad when a mouse is detected. The setup process… Set up was easy except for Microsoft’s poorly designed OneDrive feature. Be aware that if you are a Microsoft 365 subscriber, like me, Microsoft forces you to use OneDrive with Windows 11. I first tried to setup my new laptop as a “new PC” without OneDrive and that cost me untold hours of frustration. If you already have a PC using OneDrive, Microsoft ignores the fact you are setting up a different machine and will automatically start loading your new machine with your other PC’s contents. Even if you turn off OneDrive, it will turn itself back on without notification. The point here is that Microsoft will corrupt both machines and there is no fix or workaround until you remove your other PC from your OneDrive account. By then it’s too late, you must then reconfigure and reorganize both machines. While setting up this new laptop I watched Microsoft delete the desktop and other files from my old laptop. BEWARE OF ONEDRIVE! If you don’t want a mess, remove your old laptop or PC from your OneDrive account before starting setup on a new one. OneDrive could be a wonderful tool if Microsoft knew how to implement it. And don’t think you can call Microsoft to get help. They do not offer support on what they sell. If you can’t find help on the web you are out of luck. You will spend hours on the internet searching and finding possible solutions that, in the end, don’t apply to your situation and Microsoft’s web-based support is an endless loop of worthless patronization that basically says, “We’ve already got your money, you are now on your own.” Overall… Good machine, Good Price, Good Seller!

Laptop works very well. Although if you have trouble using touch screens, I would not buy this model. The power supply went out on it, but Dell was very good in getting it fixed.

Make sure you know from who and what you are purchasing. I purchased this laptop on Amazon thru Top Electronic store on May 3, 2024. The laptop worked fine for 7 weeks. Then one day, it wouldn't power on. No screen, no lights, no activity. Since it was already out of the 30 day return window, I contacted Dell directly for repair and mailed it to them under warranty repair. After receiving it, Dell told me that they would not repair it since a different SSD drive had been installed. At the time, I was under the assumption that I had purchased it directly through Dell on Amazon. So I called Amazon. They put me in touch with Top Electronic store, the seller. In communicating with them about the problem, they admitted that they put different SSD in the computer. I told them I wanted a full refund because Dell would not do the repair on the laptop until I paid them $170 to put the stock SSD back into the computer after which Dell would diagnosed and repair the computer. Top Electronic store refused and stopped communicating with me. The interesting thing in dealing directly with Dell, was that I learned that the one year warranty had started ticking in December 2023, not in May 2024 when I purchased it. This tells me that the laptop was not a new laptop as advertised and likely a used or refurbished laptop. Completely fraudulent in my opinion. After this, I spent a couple weeks trying to work with Amazon directly for a refund. Ultimately, Amazon didn't refund it since it was out of the 30 day window. In the meantime, Dell ships the laptop back unrepaired. So I decide to contact Dell again since technically it is still under warranty. Now it's November 2024 and a local vendor for Dell is working on it. I will likely need to pay $170, but it is still not fixed. Truly one of the worst customer service experiences I have ever had. In my communication with all of these groups and I have be civil and patient. It has gotten me no where. In my opinion this seller is selling used electronics at full price as new. I have now read other similar reviews with similar issues. Buyer beware!!!

The screen frame came apart within the first month on my computer. And the battery life is too short, other than that it works just fine.

Good product

Lots of value here with Dell Insperion 32gb and 1tb . Black case looks somewhat cheap but is functional. Arrived quickly , just as advertised new & sealed from Dell. Lowest price on the internet! Very pleased , will do business with this vendor again. Highly recommend !

Worked great for exactly 2 months. Suddenly, the system did not even recognize that the display is a touch screen. Rolling back Win 11 update, having device manager human interface search for hardware changes, doing Dell-recommended hard reset did nothing. Dell support arranged shipping to them. Dell was good about handling this promptly. Dell replaced the FACTORY 256GB SSD and removed the NOT-FACTORY Kingston 1TB SSD (yes, there are two SSD slots). It shipped the 1TB back with the unit in a separate bag. I replied to Dell support email that I received it back and had questions. Dell rep called me and patiently answered my questions. Though his accent was strongly far-eastern, I could understand most of what he said and he kindly repeated when asked. In short, 3rd party retailers will supe up a Dell product (in this case) to upgrade its specifications. I've used Kingston drives many times with no issues, so this is not a criticism of Kingston per se. But for whatever reason it was either faulty or incompatible. This purchase was a good deal even if it turns out to be 256 GB rather than 1TB. The problem is it wasted a ton of my time to resolve. See images for Dell return letter and Dell rep reply to my questions after we spoke on the phone. My only annoyance with Dell is that when they reinstalled Windows 11 home on the new SSD, they installed the S version. Windows claims the S stands for more "secure." Perhaps, but you can ONLY install 3rd party apps downloaded from the Microsoft store. So, I could not install Zoom! That's unacceptable. I googled how to remove the S "feature" permanently. That worked, and I could then install the Zoom app.

My previous laptop was on life support and I was "forced" to take action and buy a new one. This Dell Inspiron 15 has everything I need and is fast and easy to use! The only negative is there is no back lit keyboard. This is minor and I have a fix for that by ordering a USB light that plugs into the side of my laptop. Give it a try!

Have hardware problems in a few weeks and finding it hard to fix it from outside of US. Impossible to contact customer support. Technical support simply asked me to contact sales! Horrible. Do not recommend Dell at all

Me encantó mi lap top! Es perfecta, enciende muy rápido, es touch! Además funciona perfectamente!!! Buena relación precio calidad!!! Es una excelente compra! Me encantó!

Me gustó, llegó un día antes de los previsto. Vendedor cumple con lo presentado. Windows está en inglés pero después puedes descargar el idioma que elijas. Ideal para estudiantes y casa. Inicia en unos cuantos segundos.

Compre esta laptop hace mas de seis meses y los materiales de fabricación son terribles. Se rompieron los soportes de ambas bisagras por lo que no era posible abrirla, tuve que desarmarla y pegar las bisagras yo mismo ya que no me hicieron valida la garantía ya que la misma es de Estados Unidos y solo funciona ahí. La batería le dura muy poco y se calienta demasiado incluso estando en modo de suspensión. Los componentes son buenos pero el material de la laptop es pésimo por eso no la recomiendo ya que si sufre algún desperfecto no te harán valida la garantía a menos que estes en Estados Unidos.

El producto cumple con todas las especificaciones publicadas en el artículo, el único inconveniente es que el teclado esta organizado de manera diferente al español, pero te acostumbras, en todo lo demás 100 recomendable.