Oval 2 Person

I absolutely love this inflatable hot tub! The quality is way better than I expected, and setup was super easy. I just followed the instructions step by step, and had it set up in a few minutes. The heating is great too, and I can enjoy a relaxing soak anytime. I placed it on my deck, and it fits perfectly with my outdoor space – it really enhanced my backyard experience. Whether I'm relaxing by myself or hanging out with friends, this hot tub is just perfect!

This Hot Tub stopped heating 5 months after my purchase. Since it was within the 180 day warranty I contacted their customer service department, and while they were slow to respond, an usually required me emailing two or three times, they agreed to send me a replacement heater. Prior to sending the heater they sent a 2-minute video showing how to install the new heater. What they did not send was any instruction on how to remove the current heater. After a few more emails they sent me that video (again 2 minutes long) and not nearly enough instruction on how to remove it. After two hours of trying I realized I could not get the original heater out without ripping the hot tub to shreds. I emailed several more times asking for either more descriptive instructions or for them to replace it with a brand new tub. They have not responded since and I have initiated a dispute with my credit card company. Aleko have terrible customer service, poor product and an unwillingness to stand behind their warranty. Buy at your own risk.

Better than I thought it would be . Very impressive works great

Today I unboxed my hot tub and so far it’s impressive for the price. It was really easy to set up and straight forward on how to operate. It was a nice size and fit on the patio nicely. I haven’t used it yet, waiting for it to heat up. It does take a while to get warmed up but that is expected based on the smaller hardware. The bubble mode is pretty strong and I look forward to getting in to feel the full experience.

First it is pretty heavy in a small box. It is well packaged and comes with a storage carry bag. It also comes with a cover for the pool when its not in use to keep debris from falling into the water. The quality of material is very thick and heavy duty, making it feel durable. Installation was very simple and the instructions were clear except it missed a small little step. It has a built in air pump that is used for bubbling the water as well as inflating the tub. Inflating was very simple with just a hose that connects to the main control unitl/pump and the air port which has a valve for easy inflation. There was a step that states to install the filter to the inlet port, But it did not say that there were 2 filters to install. Once inflated it feels very sturdys and holds its form very well. The controls are very simple to operate. The bubble and heat are just a button to press. Temperature can be adjusted to desired temp.

After reading the product info and details I decided upon the following unit. Ordered 3-4-23 I received the unit Saturday 3-11-23 I set up the unit 3-16-23 I checked the temp the following morning at 5 AM ET and found it to be rising and at 96° F. Set point was 104° and water level was the same as at set up last evening. After work at 2PM ET, I found water level to be 4-5" below full level. Unit was placed upon 2" rigid foam insulation to level and make sure bottom of unit was not in contact with any sharp objects as per Aleko direction packet. After checking the unit, it appears there is a leak somewhere on the bottom. Possibly a seam. I sent Pics showing set up, water beneath unit and order info. I requested a new unit to be sent and I would return the defective item. The response was a $50 dollar credit. Very dissatisfied customer. Dont waste your money folks. I have a bad leaking unit that I can't do anything with. I asked for a replacement to no avail. I am currently in The market for a replacement.

Price was great - a little too great. The Bad (clearly more important than the good): The heater failed after less than 48 hours, as tracked by my circuit-specific energy monitoring device (name redacted, but it rhymes with Informia Synergy). The hot tub heated room temp water to 104F once, then once covered it would not maintain temp before the end of the 2nd day. For reference: startup time with a full water volume was 12/3/2023 1PM, power draw 1300W, peaked 1640W 12/3 6PM and maintained through 12/4 9PM with a measurement of 1470W, before dropping to 473W at 10PM, and never peaking above 386W between 12/4 11PM and 12/8 5PM with a 24 hour disconnect/cool-down period on 12/5 6PM to 12/6 6PM. Water temp, as measured 12/8/2023 5PM (5 days, 5 hours after delivery) was 65F, in a climate controlled 4 seasons room with an average temp 65F-70F this time of year. Resetting and unplugging the unit made no difference in heater performance or power draw. I do NOT recommend this brand to anyone until they fix their heaters. Please check additional 2 and 3 star reviews (and probably 1 star) - the heater is a common failure piece on these units, and the return process is atrocious. Amazon doesn't immediately issue a refund/return label, but instead will 'email me instructions to complete the refund'. Pay with a credit card if you insist on buying this, so you can rely on your credit card provider (Visa, Amex, MC, Discover, etc.) to provide consumer protections in case Amazon and the seller decide to deny your refund). DO NOT BUY THIS PRODUCT The Good: Hot tub inflates easily, and setup is fairly straightforward. A decent chemical kit for spas allows easy setup and proper water chemistry, and the 110V plug with GFCI and easy drain and easy inflate is pretty nice. It does include a (cheap) cover with locking switches, but honestly anything heavier than an infant would be at risk with the cover included. It also includes a ground cloth, but overall the quality is garbage

We actually didn’t get this set up for a year after we purchased as we needed to make some changes to the space Very easy set up never have been pool or hot tub owners before so needed a few videos from you tube to get us on our way but we are very pleased with the purchase

Works well. Easy set up. Warmed up over night and stays hot. Had some problems with heater 4 months after purchasing it. Aleko helped me out and sent a new heater. Very fast service. Much appreciated with the help customer service provided me.

No warm water. Heater doesn’t work well.

Don't buy one . When I first bought it when the bubbles were on it was blowing cold water and now it won't heat over 100 degrees. Can't seem to get any help with info on a warranty. Just getting the run around . $700 for 6 months usage . Mine was a purchased threw Amazon and not getting any help from them either .garbage

The water got cold when u turn on the air never made it to 104 . Trying to return the gift finally had to us Amazon policy to get it returned to them and Amazon did it quickly as Amazon is awesome .Then the company as far as I know didn't return the money again Amazon stepped up and paid me back for the return Amazon rocks seller avoid