August Home Smart Lock Pro + Connect Hub - Wi-Fi Smart Lock for Keyless Entry - Works with Alexa, Google Assistant, and more – Dark Gray

My top priories while searching for a smart lock for the 1st time were: - Full-automation for locking/unlocking the door - Visibility into the status of the door and ability to lock/unlock it from anywhere at anytime - Ability to easily give visitors or contractors access, while also managing and restricting that access However, my WIFE’s one and only concern was having a fully-MANUAL backup option that she could easily use if issues were ever to occur or she couldn’t get it to work lol. This lock has somehow managed to meet BOTH of our requirements in a single package, and more importantly, helped my wife COMpletely overcome her general fear of these types of devices! PROS: ———————— The primary reasons I bought this smart lock over the others I reviewed including the: Kwikset Kevo 2nd Gen, and Ultraloq UL3 are: - Ability to maintain existing external lock & use my existing key to manually open the door whenever needed: —This is not only convenient it’s also more secure. Because this lock sits on the back of the door, no one can tell from the outside that you even have a smart lock therefore negating the possibly of people trying to “hack” it or anything else. — Neither the Kevo or Ultraloq can claim this as both make it clearly evident from outside that you have a smart lock. - Auto Un-Lock Function: You can set up a geo-fence around your home that will automatically lock the door when you exit that area, and automatically unlock it when you come home. This seems like a small thing but in reality it has completely changed how we interact with our home. — I no longer have to fumble with keys while holding groceries and my backpack, I also don’t have to worry about wonder if I locked the door when I’m in a rush on my way to work in the morning, I just close the door and walk away knowing the lock will do it’s thing! - Ability to send virtual “Guest” keys to visitors and contractors with user-specified durations and auto-expiration: —The KwikSet Kevo did have the option to send guest eKeys, but they were limited to 24hrs max and not available on all devices. Ultraloq did not offer this capability at all. - Ease of use and install + HomeKit integration: The installation of this lock took no more than 15 minutes start to finish. That is including setting up the Wi-Fi connect module, and connecting it HomeKit. — At the time of review (Dec, 18) The Ultraloq did not have ANY kind of smart home integration ability, while the Kevo sis have Alexa just not Homekit or Google Home. Problem is, to use with either one you need to buy a separate $100 hub that will be used for NOTHING else! CONS/Potential Future Improvements: ———————— There are a few shortcomings/enhancements I would like to see addressed in a version 3: - Additional unlocking options besides auto-unlock or manually clicking “Unlock” from within the app. — One thing both of the other locks I looked at had going for them was multiple ways to unlock besides the core Bluetooth functionality. Having the ability to unlock my door by maybe tapping my phone 3 times on it, or by using an “at-home” setting that works like the regular auto-unlock but does so repeatedly would be very nice. — It is a bit of a pain to have to pull out my phone or watch because the door has locked while I was going in/out the garage working on something. - Integration of the Wi-Fi functionality into the lock itself instead of needing a separate connect module. — I understand August’ reasoning as a Wi-Fi module would add heft and also drain battery life much quicker but at least giving users the option would be nice. Maybe add a rechargeable lithium-ion battery to both address the Wi-Fi power consumption issues and negate the need to replace AA batteries all together. - Ability to have multiple locks set to auto-unlock upon arriving at home: Again I understand the reasoning but sometimes I’m bringing different items that I can’t fit through the garage door and I need to go through the front, having both unlock for a set period of time would make things that much easier. - Always show a “Battery Life Remaining” indicator in the app instead of waiting till they are almost dead and saying: “batteries are low and need to be replaced.” - Lastly, and one of my only true concerns, streamline the Guest sign-up process!! — The flexibility of being able to send digital keys to guests is wonderful, however, making those guest download the August app AND create and account just to use that digital key is a bit much! It almost defeats the “ease of use” principle in the 1st place... — Instead of this, I would expect to see a streamlined process that brings users to a simply laid out HTML5 webpage explaining the sign-up process and how to use the key. It would then ask them for permission to query the device for its unique Bluetooth signature in order to link the phone to the lock, no August acct required. (I can examine technically how this would work but all you non-engineers out there would gloss over :) so August contact me if you want to know!) Overall I am quite pleased with this device, in fact I liked it so much I bought a used 1st gen one for my garage door too! All of the above functions have so far made for a seamless experience and although there are some small issues, they are irritations at best. If you are looking for an all-encompassing smart lock with rock solid Homekit integration, (and your still reading my review at this point!), you have found it. Don’t add it to a list, don’t read any more reviews, just go ahead and buy this thing now: your wife will thank you!

I decided to make my home completely smart and bought all sorts of electronics from lightbulbs to thermostats. I will say that this smart lock has been one of my best purchases. First, you do not need to change your prior lock. This was great because I was able to keep all the same keys. You simply remove the inner deadbolt and replace it with the August. The August was a bit sticky in the placement when I first installed it, but after a little maneuvering, it locks and uncloks very smoothly now. I have the GPS autounlock on and it works great 95% of the time. When I get back home, a popup will show up on my phone that my door is unlocking and by the time I get to the door I can just go right into my apartment. This is super convenient as when I am carrying boxes or groceries I dont even need to take out my phone to unlock the door. When I do need to take out the phone, the app is super easy. The app has three settings, open, unlocked, and locked. To switch between locked and unlocked is just a tap on the phone app and it has worked perfectly. You can also remotely lock and unlock the door if you have guests or if you are too lazy to get off the couch. It also allows you to provide guest access, which is great because you no longer have to give your guests keys. So far, I have only had to change the batteries 4 AAs, once and the app gave me a notification about it, so it wasnt a concern. The only time I have run into trouble was when my phone ran out of battery and I couldnt unlock the door, but that is not a problem with the August lock, but rather my phone battery management. In regards to using Alexa to open and close the door, I have had limited success. To open the door, it requires a voice number code, which I appreciate. The one time I was locked outside because I ran out of battery on my phone, I yelled through a window at my echo dot to try to get it to open the door for me. That failed, but I like the idea that I could do it if it worked. Im nor sure if the problem is that I use the Wink hub, but sometimes at night when I voice control the lights off, the echo will ask me if I want to lock the door. Mind you, the door is already locked, but the echo chugs along and says it will lock the locked door. Anyways, I really like the August lock and not having to carry keys around is fantastic. I would recommend this lock!

Overall, it’s a great lock! I’ve now been using it for about 3 months and haven’t had any issues. It works very well, auto-unlock is seamless 9/10 times. The app works well and is synced to my google home and Siri (Works super well on Apple Watch SE - I can just ask Siri to lock the door as I close it walking out and it’s done). We have dogs so it’s nice to be able to share temporary access when they need sitters. Being able to unlock/lock from everywhere is a cool feature too. I’m very satisfied with the lock, but I almost gave up before I ever even got it up and running. So...if you are having difficulty getting the software to connect and setup/it keeps failing part of the way through, just do yourself a favor and exchange it right away! (Extended info below!) I first ordered this lock to replace a keypad lock. I wanted something that would work well with auto unlocking when my family got home. The first lock took numerous times to finally complete setup (install was quick and simple) and I was ready to return it before I ever got it setup. I kept trying and eventually got it setup, using multiple phones and an iPad. It seemed to work fine for the first few hours. The next day it would not unlock and had to be recalibrated, but the key I had made for the door didn’t work. So my family was locked out by a $200 lock. I had to climb in a window on the first day...I tried tech support and they continuously had me try the same steps for multiple days to no avail. I finally decided it was maybe a lemon and exchanged it on Amazon. The replacement lock was fully setup within 30 mins, no sync or software errors. Again, the way it should have been the first time... The looks are ok? It’s pretty bulky, so not everyone was a fan of it, but we got other hardware to match and I think it looks great! Tech support - I’d say iffy...By the info I gave them, I’m pretty sure they should have known there was something wrong with the actual lock firmware. Instead they kept trying to tell me that it was because I didn’t have the door sensor installed (The thing that all the directions say is “Optional” and doesn’t change the basic functionality of the door....) Overall, the hours from me trying to handle it myself and working on it with customer service were a complete waste of my time. I should have just exchanged it on day 1 when it would not connect easily!

I had this saved in my Amazon list and then caught it on a flash sale. Got it the next day and it was simple enough for me to install in 20 minutes on a Sunday evening. Like others mentioned, I quickly noticed the heft to the metal components and agreed that the build quality is reassuringly good. The fact that my neighbors (or anyone going through my neighborhood) don't even have to know that I have smart lock just by looking at it actually makes me think it is a little more secure (theoretically). I have mine working with Google Assistant. My wife was skeptical about installing a smart lock, but she has remained cautiously willing to go along with whatever I have wanted to do making our house a little smarter. I set up the app on my phone and on her's and she seems happy with fallbacks for when power is out, batteries die, etc. For our peace of mind, we set it up so that the "Auto-Lock" feature is NOT on, so we don't count on it to lock our doors when we can just turn the key behind us. All of those settings, Auto-Lock, Auto-Unlock are configurable within the app and can be turned on and off PER USER. Will update my review if any issues arise, but I love this thing so far. PROS: + Use with existing deadbolts and keys + High build quality + Easy to Install + Integration with Google Assistant (and Alexa) + IFTTT support (not sure if I missed this on my initial review). I set IFTTT to automatically turn on my entryway light when the door unlocks. This and other features could potentially add additional peace of mind and safety. CONS: - Price is a little high, but I got the flash sale on December 2nd, 2018, and I have no idea if there is a newer model about to release. - Auto-Unlock isn't perfect. Once it unlocked the door for me 20 minutes after I got in using the key. That is potentially dangerous, so I plan to pay close attention.

Wanted to give a few thoughts about my recently purchased August smart lock. For background, I’m running this lock in a decidedly “smart” house. Two Nest thermostats, a harmony hub, myQ garage, and 25+ LIFX connected lights. Pros: + Super brain-dead easy install. Took less than 10 minutes with just a philips head screwdriver. The video walkthrough on the app makes it really hard to mess up. + HomeKit integration is badass, and works flawlessly for me. There’s something soo cool tellling Siri on my cellular Apple Watch to lock/unlock the door, and it’s done. This works from inside/outside my house, on wifi, cellular, doesn’t matter. + Auto-locking is customizeable and works great. Don’t have to fish my key out to lock the door every time I take the puppers outside for a potty break. Neutral: * Doorsense, the little nubbin that you attach to your door frame that tells you if the door is open/ajar, was really easy to install and setup. So far though, doesn’t seem like a must-have feature. * Remote unlock with the included August Connect works fine, no issues so far. Takes a little bit longer than I’d like to actually connect to the lock when I’m out and about though. * a little bit pricey at $279 retail, but c’est la vie, yolo, and fomo Cons: - Auto-Unlock is finicky and unpredictable. It doesn’t work when you expect it to. This is the only reason why I gave it 3-stars instead of 5. The way it’s supposed to work is that you set your home location in the august app, and this puts a 200-meter radius around that spot (about a couple city blocks). When you (and your phone) leave this area, the lock enters “auto-unlock” mode, and is supposed to automatically unlock the next time you enter Bluetooth range (maybe 15-20 feet) or seemingly whenever you hop on to the same wifi network as the lock. Obviously, you have to keep Bluetooth on, and not force-close the app for this to work. The app will even send you a push notification when it detects that you’ve left your home area, and that the lock has entered auto-unlock mode. The problem is that it just doesn’t work 100% of the time. I’ve had instances where I did exactly as I was supposed to (left home area, got push notification saying lock was in auto-unlock mode, kept Bluetooth on and app active), and the lock doesn’t unlock even though I’m literally standing on the other side of the door. I’ve also had times when the lock won’t detect that I’ve left my neighborhood, and thus never enters auto-unlock mode in the first place. No rhyme or reason to it. On twitter, August says they’re constantly tweaking the algorithm of auto-unlock, so there’s hope that this will get better. Also, the home radius should be way less than 200-meters! I don’t live in a mega-mansion/ranch, and I shouldn’t have to wander a couple city blocks for the lock to know I’m not at home. Other random thought(s): * How badass would it be if the lock could use my cellular Apple Watch to auto-unlock?? TLDR: Easy install, auto-locking is awesome and customizable, HomeKit integration is sweet, but auto-unlocking algorithm needs more time in the oven. If “hey Siri unlock the door” from my Apple Watch didn’t work as well as it did, I’d probably return the lock. *update 11/8/17* - upgrading to 3.5 stars - Picked up the new iPhone X last week. Absolutely love this phone. Can you imagine if August put FaceID in their lock?? The future will be amazing (and a little creepy). Oh yeah, the iPhone X works fine with the August lock, no issues at all. - August issued a firmware update to the lock about a week ago (1.5.21). Auto-unlock feels like it is getting better at recognizing when I’ve arrived home. Still not 100% reliable. It sometimes takes too long for the lock to recognize that I’m standing outside (sometimes up to 5-10s). But the frequency of it working as it should is going up! Good job August, keep it coming! - If you have an iPhone, add the August widget to your lock screen. This gives you one-touch lock/unlock capability. And if you have the new iPhone X and Face ID, your phone will automatically unlock for you as soon as you look at it, so unlocking your august lock is one swipe + one tap away. - Not having to fish my key out every time I leave/come home truly is a luxury. Auto-locking works perfectly every time. And even with the ongoing auto-unlock finickiness, I feel confident enough in the lock that I removed my house key from my key ring (only the car key and mail key left!). And pulling out my phone and hitting unlock on the widget screen is still faster and more convenient than fumbling with a physical key in the dark. *update 5/25/18* - upgrading to 4.5 stars - August keeps improving the lock. Recently issued an update that makes remote connection almost instantaneous now. You don't have to manually connect to the August Connect any more either - it just does it automatically. Very cool. - Auto-unlock continues to improve. Still wish it would enter auto-away mode much sooner! One little quirk that I did not mention in the original review is that even when I enter the house from the garage on the other side of my home, the August Lock will auto-unlock. It does this reliably and consistently, even though I don't really want it to. I believe this is called out in the support documents, so it's not really a bug. It doesn't really bother me at all though, since it will always auto-lock itself after a few minutes anyway. Probably just uses the battery a little bit more is all. - Guest access keys work great so far! - Speaking of battery, I get about 3 months of use out of 4xAAs. I switched to some rechargeable eneloops, and seem to be getting a bit more use this time. *update 6/25/18* - upgrading to 5 stars - August updated the lock firmware again, and this time, it allows me to use the iphone widget to directly unlock the lock. Before, hitting the unlock button on the widget would take you to the app, and you had to tap the screen again to unlock the lock. It's so much faster now! - Still wish the away-mode radius could be smaller, but maybe it'll get there soon with how regularly August seems to be improving the lock! - Having had the lock for the better part of a year, I feel confident enough about it to recommend it to family now. Friends and family who have seen/used it have also commented on how much easier it is to use than a regular key.

After doing a lot of research about Smart Locks I decided to go for the August Smart Lock Pro. The features + quick installation looked very compelling. Well, the quick installation was the major reason to give this only 2 stars. Or better - the configuration of the smart lock. Went through the steps to connect my phone to the app, but it stalled at a step to pull out the batteries to complete the update. It asked me over a dozen times and then I canceled it. Tried from my wife's phone, but now it seemed like the lock was already configured. Did a factory reset from there and tried again, but again the lock/app asked repeatedly to pull out at least 2 batteries. Did not find any useful help on August's website for this problem. Suddenly received a notification on the phone that the August firmware had been updated. Suddenly the app was able to connect to the lock. The app is not intuitive and neither is the setup process. Apparently the app and the lock connected, but instead of being user-friendly notifying me about a firmware update I was prompted repeatedly to pull out 2 batteries and put them back in. The app is not user friendly for configuration purposes after the original setup as well. There is no easy way to determine how to add a second owner. I want to invite my son so that he can use the phone/lock/app as well, but it is not straight forward. Why would I invite him as a guest? Give me a group that is family, but let me control what permissions certain family members have. They are not guests. Configured the lock/app to auto-unlock the door upon arrival, but the lock is failing repeatedly.. On all 3 phones we lose bluetooth connection when standing in front of the door and it takes 10-20 seconds for the connection to come back. Setting up the wifi bridge was Ok, but involved way too many steps. I also expected more functionality from it, but it was disappointing. Lack of documentation, lack of user-friendly and intuitive functionality is very disappointing. While I got it working on a basic level, the next few days will show if this really works in a day to day usage or if it needs to be returned.

So.....I've been wanting this lock for a while now, but never bought it because of it's price and the reviews it's had for the previous gen models. Also I wanted more than bluetooth range and having the ability to open and close the lock remotely from anywhere where internet was available was very important to me. Enter August Smart Lock Pro 3rd Gen. I pulled the trigger on this particular model because it checked all the boxes for me. But I was still a little apprehensive. I'm glad I jumped in. This is one of those products that seems to model the packaging and user experience of an Apple product. I was extremely impressed with how the app showed you how to install the lock. Hands down the best installation system I have EVER seen. In other words, if you mess ups the installation on this product....well....you have bigger problems. The setup could not have been easier. I absolutely LOVE the Door Sense feature. One of the problems I've had in the past with my front door is that it sometimes stays open if you're not careful about closing it. With Door Sense, it will alert you if this happens. Also, I've had "dumb" electronic locks that would auto-close regardless of whether the door was open or closed. This can't happen with this smart lock. Based on my tests with the lock, it works perfectly. It also works INSTANTLY. Absolutely no lag whatsoever. This really surprised me. It is also very quiet and smooth. My older electronic locks sounded absolutely awful and would often jam up. Siri and Alexa integration is absolutely fantastic. I can just summon Siri with my iPhone or Apple Watch and BOOM! Works flawlessly! So I am not gonna bore you with a super long review. This thing works and works amazingly well. Hell I would buy another one just to have fun installing it again....but I don't have another door to install it on LOL. I don't often write reviews but I just had to on this one. Very impressed. Well done August! (I will try and provide updates as time goes by. I am writing this review only after the initial installation and have had this product for only 12 hours. So let's hope it lasts!) UPDATE (10/14/17) So I have had this product for two weeks now and it has not disappointed. The lock has worked flawlessly during this time period. The auto unlock has worked every time and the response time using HomeKit is almost instantaneous. There's not much else to say other than it works as advertised. I mean what else can be said? If it works, it works!

I am very particular about my smart home devices and researched this until I was cross-eyed. So many options, and like most things, these all of have their strengths and limitations. I was looking for something that would allow me to: 1) keep my outside portion of my deadbolt 2) use my same key 3) integrate with Alexa or Google Home 4) unlock and lock remotely, 5) track lock activity history. This lock does this and more. The lock installed easily, set up was easy enough but I did have some kinks integrating with Alexa and getting the bridge to work with my WiFi. Called customer support and they were all over this. August let me know they were updating the software to address this issue and had me send screenshots and information on what was going on. Next day I heard from their tech team who had some follow up questions, very committed. Lock is working great - I lock it by voice at night and open it by voice when I leave in the morning. The door auto unlocks when I get within proximity to the front door. All of these things are programable within the software. You can have the lock, lock within a predetermined time after you leave. I am thinking that's not a good idea for me - I can see myself leaving the house without my phone or keys and locking myself out of the house. Alexa or Google will not unlock the house by voice without a verbal passcode. Google hub provides an optional keypad display when you ask it to unlock the door to prevent having to verbalize the passcode. At night, after I've gone to bed, I sometimes wonder if I locked the door, pre-smartlock I had to get up and check. Today I ask Alexa if the door is locked and she lets me know Yes it is locked or no it is not. If it's not locked I can do it verbally without getting up. The lock also has the ability to let you know if the door is open or ajar, very nice!! I am pleased with this purchase and feel confident the device will be supported well.

Tenía muy buena pinta lo he devuelto ya que no era compatible con mi cerradura, la verdad que la comunicación con el vendedor fue excelente

Comencemos por lo importante, el producto sirve muy bien. Instalación, la verdad es fácil de instalar, las instrucciones son muy prácticas. Con lo único qué hay que tener cuidado es con el grosor de la chapa a cambiar, algunas vienen con tornillos muy largos por su diseño y cómo la base de esta chapa es “pegada a la puerta” pues puede que les sobre bastante tornillo. Yo lo que hice es recortar los tornillos y el “pestillo” de la chapa pues, lo mismo, tienes que tener en cuenta la profundidad de la chapa a cambiar, pero difícil de “adaptar” no es, y con el mes que llevo de uso no he tenido ningún problema. Conectividad, la conectividad es buena, tanto si usas la app como si tienes el ecosistema homekit, aunque no recomiendo juntar los dos, al menos no las notificaciones, para mi son un poco molestas, así que deje únicamente las notificaciones de homekit y las automatizaciones de la app, fuera de ello son muy amigables las interfases y muy fáciles de usar así como las explicaciones de sus detalles y opciones. Seguridad, pues lo mismo que con cualquier chapa, si usas llave puedes abrir, tanto como con el celular, al llegar con las automatizaciones, etc. Conclusión particular, a mi me gusto mucho, y la verdad la recomiendo. Estuve estudiando muchos diseños y otras marcas y por la relación uso-precio, me gusto mucho esta, mas que nada por su conectividad homekit. Ahora que la tengo, no puedo hablar mucho de otras, pero si les puedo decir que siento que no me hubiera acoplado/adaptado tanto por los diseños y los usos.

Habia tenido otra marca de cerradura inteligente que realizaba prácticamente las mismas funciones. El problema es que la mayoría de estas cerraduras tienen un teclado electrónico al exterior el cual en mi caso se deterioró muy pronto porque le pegaban los rayos solares todo el día. Con August Pro este problema ya no me preocupa, ya que por fuera de la puerta queda la misma cerradura de acero original. En mi caso yo compré una marca Masters de Mariposa y quedó perfecta. La cerradura se abre perfectamente desde la App y también se puede programar para que al llegar a tu casa la cerradura se abra con el simple hecho de pararte frente a tu puerta (incluso tu teléfono te manda una alerta de que la cerradura se abrio). Eso me gustó muchísimo ya que no lo hacía mi cerradura inteligente anterior. Otra cosa que me gustó mucho es que es súper silenciosa, muy fácil de instalar y de configurar. Su integración con Alexa es algo que no me gustó mucho ya que por alguna razón sí puedo abrir la cerradura con comandos de voz pero no sucede lo mismo si quiero cerrarla.

over 30 hours of having tried everything, you can't connect August to Alexa UK, even created a USA Alexa account to be able to connect August Smart Home and the lock. Not a chance.

Love this product. Easy to install and works great. My only slight negative would be that the Auto Unlock feature needs the app to be open all the time but that is only a minor item.