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The Ordinary

Q: Where are 'the ordinary' products made

DECIEM makes The Ordinary along w (I believe) four other brands. I just looked at The Ordinary's website and they list their stores, retailers & online retailers. Amazon is NOT a listed retailer, so all the products sold on Amazon stating they are The Ordinary are fake. I'm so glad I researched this, because I was about to purchase a bottle of "Hyaluronic Acid 2% + B5". If you look below the 'add to cart' section, you'll see this is shipped from and sold by OMGSALE (which isn't a listed retailer either). This product isn't The Ordinary at all!

Q: This is $6.80 at Sephora. Why is it almost 3 times the price here?

I looked at purchasing from Sephora. Their retail price is $6.80 but after they added nearly $6 for shipping, was less expensive to buy it from Amazon.

Q: Does anyone know how many ml/oz are in this? It says 2.8 oz which is 80 ml. Regular bottle has 30 ml on their website.

The bottle I ordered and received says 30ml/1fl oz

Product ID: 46112722

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Details

Skin Type
All
Product Benefits
Provides for
Use for
Face
Scent
Fragrance Free
Special Ingredients
Ceramides Acid

⚡Instant plump boost

💧5-layer hydration tech

🛡️Ceramide moisture lock

Frequently Bought Together

The Ordinary Hyaluronic Acid 2% + B5 (with Ceramides), Multi-Depth Hydration Serum for Plumper, Smoother Skin

The Ordinary Caffeine Solution 5% + EGCG, Depuffing Eye Serum for Dark Circles and Tired Eyes

The Ordinary Natural Moisturizing Factors + Hyaluronic Acid, Lightweight Hydrator for Skin Barrier Support & Hydration

Description

💧 Unlock the secret to skin that’s hydrated, protected, and visibly younger!

FINE LINE FIGHTER - Visibly smooths and reduces wrinkles for a youthful glow.
PRO VITAMIN B 5 INFUSION - Enhances moisture retention and supports skin repair.
INSTANT LASTING EFFECT - Feel plumper, smoother skin from first use with long-term benefits.
BARRIER BOOSTING CERAMIDES - Strengthens skin’s natural defense to lock in hydration and protect.
MULTI LAYER HYDRATION POWER - 5 types of hyaluronic acid penetrate deep for all-day moisture.

The Ordinary Hyaluronic Acid 2% + B5 with Ceramides is a cutting-edge serum that delivers multi-depth hydration using five types of hyaluronic acid, while ceramides and pro-vitamin B5 work synergistically to strengthen the skin barrier, reduce fine lines, and promote a plumper, smoother complexion.

Have a Question? See What Others Asked

Where are 'the ordinary' products made

This is $6.80 at Sephora. Why is it almost 3 times the price here?

Is this truly from Deciem or a Third Party?

Does anyone know how many ml/oz are in this? It says 2.8 oz which is 80 ml. Regular bottle has 30 ml on their website.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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