YoLink Water Leak Sensor 2, 1/4 Mile World's Longest Range Smart Home Water Leak Sensor, Water Leak Detector with Built-in Siren Up to 105dB, Compatible with Alexa and IFTTT - YoLink Hub Required

They do not understand a word of English ,I feel I have been transported to a hawkers stall in my home country. I had to call call to get a refund Products are equally unreliable as the people behind it. Quick money

I brought this for my daughter and her husband who had a water leak from somewhere. I thought they would hold it against the wall and it say when it found it. The end has to come into contact with water so you have to drill holes into the wall so you can put the sensor into it to touch the water. They said it was helpful but it wasn’t what I thought it was going to do.

This is only one of the line of YoLink products that we purchased and all of them are very reliable, easy to operate and recommended! This one I'm using as alert for sump pump. Hi availability, long range coverage and reliability. Various scenarios can be programmed and alarms will be received. Shareable monitoring.

I do not often write reviews, but the YoLink sensors have been a great addition. Today, 12/3/2023, I was out and about. I received a notification on my phone that a leak was detected in the crawlspace. When I got home and went into the crawlspace I found water in the reported location (I use a naming convention so I know the type and location of the sensors). The leak was a slow drip and the water had pooled. Once the "tail" of the S2 sensor was wet I received the alert. This was a very slow leak and it took some time for the water to build up to touch the "tail". Sometimes it is hard to get the tail to lay perfectly flat. I try to place them in lower areas too. Perhaps if a simple change like rolling the "tail" sensor vs folding them would help, but I really can't complain. They are easy enough to straighten out. I mean how many times to do go into the crawlspace in a give year. A handful? So these play an important role in being proactive. I have looked at other sensors that are cheaper, but I do like the ecosystem and they are very reliable. I have water sensors (S1's and S2's) at key points in the crawlspace to detect this very thing. The battery life is amazing. They have been deployed for over a year and they still report having full batteries. It would have take a long time for us to know that we had a slow leak. That is if we found it in the first place. Like I said before we do not often go into the crawlspace or attic. So for what is worth these add value. I do wish they were priced a bit lower though. In my case I have Yo-Link sensors in the following areas: 1) S1 - Crawlspace 2) S2 - Crawlspace 3) Motion Sensor - Mailbox 4) Temp and Humidity - Crawlspace (to help monitor the duhimidifier) and Attic 5) Outdoor Power Outlet - This allows for the remote control of the pump in the water feature (schedule control). Last year the water froze and part of the feature broke and had to be replaced. So I got this and am able to change the schedule when it is going to freeze. On the second plug I put an aquarium water heater stick that I can turn on to help keeping the water to freeze. The combination was way cheaper than other options. 6) Vibration Sensor (available on the YoLink site) - I am going to buy one of these to put on the dehumidifier in the crawlspace. We had an error that we did not notice for about two weeks. This can trigger an alert in the absence of any vibration. I am going to give this a shot too once I save some money.

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I have found YoLink products to be reliable, cost effective and intuitive to use as well as having powerful customizable features. In the few cases where I have needed help for more complex settings, the customer service line answers quickly and is very competent in explaining the solution. YoLink is that rare company that has great products with great customer service. When I had a problem with a hub going offline, YoLink sent me a replacement upgraded hub immediately. I have recommended YoLink for water and temperature/humidity alarms for my Florida and Minnesota condominium associations.

Edit: The issues were resolved and the sensors have worked well without going offline. I have installed multiple Yolink sensors throughout our home. They work well, but random sensors continue to go offline. Needless to say, if they aren't reliable they are useless. I have contacted Yolink via email and telephone, and they have not addressed the issue. The lady I spoke with said they would check the hub to see if it was working correctly but I haven't heard from them since. Unfortunately, I have to say that Yolink reliability is poor and their customer support is useless.