iTODOS Solar Panel Works for Arlo Pro and Arlo Pro2 Camera,11.8feet Power Cable and Adjustable Mount (3 Pack,Silver)

I hAve no idea how to get ahold of customer service one panel is defective

Initially, I thought this was the answer to the Arlo cameras we installed. the batteries would last a couple of weeks before needing a charge. I thought solar why not and ordered the set. from this company. Now less than eight months after installation I kept getting battery low messages in Arlo. I check the connections seemed ok, but now the small lightning bolt never comes on and the battery has completely discharged. I dismantled the camera brought it inside to use wall charge up to about 40%, then took it back out to the solar panel plugged in the charging cable, and turned the switch ON, nothing happens, Arlo still shows 40% charge no lightning icon.The panel is clean, the aim is directly at the sun at the correct inclination, I can only imagine there is an internal failure with the switch or the connections.I came back to Amazon to find the store to contact them, it appears there is no support at this time for that order. I'm just guessing but it seems they have a short window of support. At least for me, this is a 33% failure rate in 8 months. if another fails I will modify my review at that time.Frankly, from now on I chose to avoid this online ordering for things like this in favor of brick and mortar companies where at least you can go in and complain in person and get a replacement, hopefully under warranty.

TL;DR: The cable that plugs into the camera interferes with screw mount so you cannot use both. Poor design.I really wanted to like these so I can have the convenience of harnessing the sun to power my Arlo cameras. The panels felt like good quality and the cable was pretty long so I was sure it was going to work. However, there are a two things I found to be wrong or underwhelming:1. The mounting screws that come with the panels to install into the wood are really cheap. The heads are really small so they are really flimsy to me. I feel that the company was relying on using the plastic anchors to use in drywall or something and then use these cheap screws. But I was mounting to wood on the roof edge so it could maximum sun exposure. I ended up using wood screws which were larger, stronger and weatherproof. I just feel that the mounting hardware they included was cheap.2. The deal breaker for me is that when you plug the cord into the Arlo camera, it sticks out enough that the camera mount is not blocked from screwing into the camera. Like there was no way it was going to fit. So you probably have to buy a magnetic ball mount or a different mount with a longer screw. That is just a poor design and they were not thinking of the original design of the cameras.So I do not recommend these solar panels. The idea is there but the design is poor and will cause you to buy more equipment to make them work together.

These solar panels are great! Easy to set up and pretty easy to install where you want them; especially for me since I just watched my husband do it :-) and considering we’re not exactly the handy types. He did wrestle with the placement of the bracket on the back to hold it onto the post which you screw into the surface you want your camera placed.We have 3 cameras and two are constantly charged at showing 100% charge while the 3rd in a higher traffic area runs at at least 80%, but lately at 100%.So worth the investment, not having to pull out ladders and grabby sticks to pull cameras off the house to recharge and replace once charged up after a few hours, charging one at a time with the single charging cable that came with the cameras (from Costco).Easy to follow instructions for set up included in the box and on the outside in case you’re like me and misplace instructions you were reading 3 minutes ago.Couldn’t be more pleased with these solar panels for our cameras.

I have installed 2 of these and each has about 2 months of use with my Arlo Pros. Each panel was set to the optimal angle for my location and season. I have one on the east side of my house and the other on the west. Both have been able to charge my batteries from about 20% to 100% over a few days and keep them there since.My previous experiences with another brand gave only about 6 months of use before they failed.