Ring Chime Pro, Indoor Chime and Wi-Fi Extender ONLY for Ring Network Devices

UPDATED REVIEW: Ok, so I am a person who can admit when I’m wrong. I was wrong about this product. I’ve had it plugged in in my kitchen for a while now & it works well! My home is long and narrow. My front door has the doorbell cam, my modem/router is in the front room and about 4’ from the doorbell, so it always worked fine. The back door is the one that was smashed in the attempted-burglary that is the reason I got this system so of course I had to put a camera on that door. The exterior mounted security cam w/motion light is over the back door. The first few months it worked great... then out of nowhere, no change in service or location of modem/router, it quit receiving signal. So, I got this product and put it in my kitchen, which is in the back third of the house, best mid point between rear cam & modem. It has done the job and the rear cam has worked well using this thing. It has the option to play sounds when doorbell rings, but, the location of the doorbell’s chime is in the kitchen right above where this is plugged in, so the doorbell sound, the sound the phone makes AND this thing making a sound was just too much, so it’s silenced. I recommend it if your cam is too far from your modem. ORIGINAL REVIEW:I plugged in chime pro & set it up on my phone- very easy. Once set-up was complete, I attempted to connect it to my outdoor wired ring security camera. The entire reason for this purchase is: my ring cam is above my back door, which is obviously at the rear of my property. My modem/router is located in the front room, right inside of the wall at the very front of the property (this is the only option due to location of coaxial cable line). The back cam goes on & off line frequently. I got this system after an attempted break in where the window in my back door was smashed in. I have a doorbell cam also, but because there’s an alley behind my home thru which the back door can be approached, completely avoiding the strong wifi signal doorbell cam, the back cam is the valuable one! So, back ti chime pro, plug in set up, great. Attempt to link to back cam 1: from inside the kitchen, midway between modem & back cam: no go, cam can’t connect. Move chime pro to far kichen wall, attempt #2: no go. Attempt 3, chime pro in laundry room where back door is located: no go. Attempt 4, with extension cord, holding chime pro in the window of the back door, pointed at back cam, probably 16” from the cam, NO GO!!! It wouldn’t pick up the camera when it was within 2 feet of it, so, this is going back. I am VERY disappointed.

Normally I try everything to problem solve an issue regarding wireless video transmission in any format, without having to buy additional products. Essentially my Ring doorbell pro worked perfect for a couple of months, then I noticed that the signal strength dropped one day, and I lost connection numerous times. It’s as if the doorbell had a built in timer to decrease WiFi connectivity after a certain time (outside of normal warranty) to cause you to buy a ring chime pro. Now I have read numerous reviews, researched ring forums, and I have spoken to ring users. Having had the opportunity to talk with ring super techs in the past about other things, I didn’t feel the need to bother them about this specific issue as it’s been beat up enough. The deal essentially is my ring doorbell pro always had a -54 connection strength to my WiFi router, which is awesome. A indoor ring can mounted in my garage always had a -53 signal strength. One day the ring doorbell goes to -64 and nothing I did would change that. I tried everything except removing it off the concrete wall, and doing a line of site to the router. It really is convenient to have my router up 7’ on my wall, above my tv in a direct line almost 35’ from my front door. I should have excellent signal strength like I always had. Nope, no matter what I did I couldn’t get it to change. My garage cam, which penetrates 3 sheet rock standard walls still has the same signal strength. Yet the doorbell with only the concrete wall in its way still would not work properly as it always did. My Doorbell is between my front door which is wood, and there is a window on the opposite side. Nope, still wouldn’t work. I thought let’s move the router closer, wait why should I change my location? I get full WiFi out to my mailbox! So I order the chime pro, upon arrival I link it to my account, reset the doorbell, and link it to my chime pro and viola! Instant -53, what the......... Seriously?! So I moved it around and tried three different wall outlets to see if the signal strength would change, and it did. I found that the best place was inside my foyer behind my front door about 5-6’ from the doorbell. Sure moving it to an outlet under the window Which was next to the doorbell had a -55 strength which was less. Go figure that the concrete wall most likely caused this, or? Either way it’s been working great since then. Sure I am skeptical that a $249 doorbell would need this. I didn’t pay that as I got the black Friday deal bundle with the echo 5 show for $179. Both devices for that price made buying the chime pro easier. Sure I was upset but it works fine now, and it solved my issue with no headaches. If your having ring doorbell signal strength issues, you can try several things. 1. Exchange it under the warranty. 2. Move router closer if you have ability. 3. Go to another doorbell brand. 4. Get the ring chime pro.

Looking back I wish I would have spent the extra money to get the pro with the 1080 hd, but not that the picture on the basic model is bad, it's just not great. I own the Ring doorbell, Ring chime pro and the stick up cam, have had them all for about a month. Very easy installation on all three and setting up was simple. I used 15 pound, double sided outdoor tape to mount the products to avoid drilling holes. I have had zero issues with any lag when the doorbell is pushed and having the chime pro is great. The chime pro really makes the whole setup even better because I never had a doorbell to begin with, so if my phone is on silent or do not disturb, I still can hear the doorbell. The motion settings seem a little buggy at times and I can't get the neighborhood part working right at all no matter what I do, so there are some software issues, but I haven't taken the time to contact support. Live view works great and playback on anything saved is good too. Really is a ring of security around my house. Overall great products that give security and peace of mind. I love having this security when my wife is home alone. I would recommend all the products I own.