Dr Dennis Gross Dr. DRx SpectraLite Dpl FaceWare Pro: Smooths Full Face Fine Lines and Wrinkles, Firms Skin, Prevents Acne Flare-Ups, and Reduces Redness and Irritation

The device stopped working after using it 2-3 times. The device does not charge anymore. I have tried to contact the seller without a response.

I researched red light masks for a while before deciding on this one. I was hesitant though after reading some of the reviews about issues with it staying charged. However, I have had no issues with that whatsoever. Quite the opposite in fact. I’ve had mine for about a year now and I’ve only had to charge it twice (and I use it 3-5 times a week!) This is literally my favorite part of my skin care routine. I started to see results about two weeks in and it only got better from there. Clearer skin, less redness, more youthful look. The list goes on and on. It’s been very effective with consistent use. The best part for me is that you only have to wear it for 3 minutes, unlike most masks on the market that you have to wear for 10-20 minutes…(also, the strap is adjustable.) I would absolutely buy this again! It’s worth every penny, in my opinion!

I loved this mask for the first few months. I did a lot of research before purchasing and this seemed the best option for strength and comfortability. However , it has now stopped charging. I have re-read though some other reviews and a lot of other customers have had this same issues. This item has a 1 year manufacturers warranty so I called the manufacturer and they told me I had to take it up with Amazon to get a replacement . I talked to Amazon and they said it is a manufacturers warranty so I need to go through them ( which makes sense). I called back they told me to submit videos , pictures , and information as well as fill out a registration form online. They then rejected my claim saying I need to show the outlet the device is plugged into. I re-submitted the claim and they emailed and said rejected and I need to reach out to Amazon to take care of the issue . I copied their warranty policy stating they are the responsible party and they need to fix it as well as my correspondence with Amazon stating they are the responsible party . Then they emailed back and said I need to take another picture of the receipt showing the full purchase ( I had other items on the receipt) I don’t know how or why that would be relevant but I did that. Again, the claim was rejected even though I am well within the year . I am simply asking for a replacement device . After reading through other reviews, it seems that this has been happening a lot to other customers . I emailed back to try to get the claim re-opened and I am considering reporting them to the BBB as I don’t know what else to do. I hope Amazon takes this off of their site until they can resolve their customer service issues and/or the charging issue on the device . $400 is a lot of money to spend for something that works 3 months .

Okay so first of all I'm not a Frugal person but I do shop wisely and when I saw this mask on my FSA HSA store and it said it was approved I had to read more into it so I started doing a little bit more investigation on this Dr Dennis mask. I'm a holistic person so I wanted to know more about this mask did a little bit more research and I found that some people who did buy it and have it and also two according to a dermatologist it is a recommended Mass not only because it's easier to use but because it has the red light the blue light and it has the combination. I have seen a dramatic change in my skin since using this my pores have diminished so much and my frown lines have diminished so much but I do keep consistent with this at night I use it and after I use it I put on the Dr Dennis and I wrinkle. In the morning I get up I wash my face and I use the Dr Dennis SPF 50 Cent screen on my face I have not had no issues with Dr Dennis's products they are so amazing and I bought probably two of each of his products because I think when people start using this he will sell out but I wanted to have enough and the peel is kind of hard to buy because that pill does sell out even at the Sephora so you can get some of Dr Dennis products at Sephora there's a purchased on my FSA Store because your FSA HSA pays for it and I took advantage of that I don't like doing Botox because I don't like needles and to have something punched into my face it's just really not going to work and I want to age beautifully and naturally and if I can help the aging process a little bit then I want to do something that's not so dramatic but a little bit more natural and so I chose Dr tennis. And I'm very happy with my results I'm very happy with his product and I can't say anymore but this is the best especially if you're 50 and over like me this is one of the best products out there that you can use and it costs you a fraction of the price if you're spending $100 on the sunscreen I could tell you right now it's it's not worth it Dr Dennis is sunscreen is less than $50 and it works very well in the sun it is not oily it is not powdery or flaky it does blend in very well with your skin right away and that's the kind of sunscreen I like some sunscreens I would put on in my face would be so white almost like you know you put Desitin on your face this is a miracle worker and I love Dr Dennis's products I have no regret of spending my money here and I will continue to buy his products I cannot wait to get my hands on the face peel because I have not been able to get that or find that anywhere it is like sold out even at Sephora so I'm excited to try his other products I have faith in him so I recommend if you have acne spots or your child or acne scars or you have pores I would recommend this mess to everybody stop doing Botox you don't need it get the mask you won't regret it and it's like less than like $500 and you can use it anytime anywhere any day it does come with a little pouch it's cute and I like it I keep mines in the Box still because I don't want it to be damaged or bumped somewhere get the mask you won't regret it it's worth the money.

LOVE this mask! This is so easy to use and needs less time and work for great results. I've used the Medicube wand and liked it, but it was a hassle to use twice daily for 5-10 minutes. With the mask, you can put it on and still do day to day tasks. At 3 minutes per session, I'm surprised with the results. I have noticeably less acne and brighter more glowy skin overall. It's amazing!

Wife loves it. It's not working. Lol