Western Digital WD My Cloud Home Duo 2Bay NAS 12TB

After uploading all my precious captured moments and deleted it from my mobile and laptop the WD my cloud home went down and it stopped responding, when I contacted WD support they stated that the data is not under warranty and I will need to contact their partners to retreive the data and I need to pay for it and guess what?? They suggested to back up the data in the future and not only rely on the home cloud!!! Dont waste your money, Dont lose your precious captured moments, dont buy.

Stopped working in 24 hours .. dont buy.

This was not like how I expected! The product was used and they sell it as new one !!

Ho acquistato il My Cloud Home Personal per effettuare il backup con Time Machine dei miei Macbook e MacBook Pro, entrambi da 512gb. La Time Capsule della Apple la ho scartata in quanto è ormai obsoleta non venendo più aggiornata dal 2013. Questa versione My Cloud invece è uscita in Settembre 2017 e ha il doppio della RAM rispetto alla Time Capsule e al vecchio My Capsule. La configurazione è rapidissima, le istruzioni consistono in un semplice foglietto visibile nella foto della recensione. Basta collegare il My Cloud Personal al proprio router tramite il cavo ethernet incluso e si è pronti per eseguire il backup. Oltre alle possibilità di backup permette l'installazione di molti programmi tra cui Plex, utilissimo per eseguire lo streaming audio/video su computer e smart tv. Un ulteriore vantaggio rispetto ad altri sistemi NAS è la silenziosità e compattezza. Non emette nessun rumore e le piccole dimensioni permettono di sistemarlo ovunque. Questa è la lista e la descrizione delle applicazioni installabili al momento: IFTTT: è un servizio gratuito basato sul web che viene utilizzato per creare catene di semplici affermazioni condizionate, chiamate applet. Un applet viene attivato dalle modifiche che avvengono in altri servizi web come Gmail, Facebook, Instagram o Pinterest. Gli applet ti permettono di fare di più con tutte le tue app e i tuoi dispositivi. Collegando il tuo dispositivo My Cloud Home al tuo account IFTTT potrai salvare automaticamente i nuovi allegati Gmail, le nuove foto di Facebook in cui ti taggano, i nuovi video e foto di Instagram e molto altro. Plex Media Server: organizza tutte le foto, i video, la musica, i film e i programmi TV, offrendoti accesso istantaneo sempre e ovunque. Grazie al software gratuito Plex Media Server sul tuo dispositivo My Cloud Home, potrai goderti tutti i tuoi file multimediali su tutti i tuoi dispositivi e condividerli con facilità con amici e parenti. Vuoi di più? Con i nostri esclusivi Plex Pass e DVR Plex, registra programmi TV via etere direttamente su My Cloud Home per visualizzarli su qualsiasi dispositivo abilitato a Plex. Libera i tuoi contenuti multimediali! Importazione di contenuti da social e cloud: sincronizza i file in tutta tranquillità dai tuoi account cloud pubblici, come Dropbox™ e Google Drive, al tuo dispositivo My Cloud Home. Questa soluzione di sincronizzazione continua e unidirezionale ti consente di centralizzare la tua vita digitale e di proteggere i tuoi ricordi preziosi. Sul tuo dispositivo My Cloud Home puoi anche salvare i tuoi caricamenti e album Facebook. Inoltre, grazie alle app desktop, web e mobile di My Cloud Home, puoi accedere a tutti i tuoi file ovunque tu sia. Importazione dalla rete: importare o copiare dati dal dispositivo My Cloud vecchio modello al nuovo dispositivo My Cloud Home. Nota: se non si dispone di un dispositivo My Cloud vecchio modello non è necessario abilitare questo servizio.

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I've spent days trying to simply connect as per the instructions. I've had to try the hard reset, and have so far left it on for 36 hours, and it's still slow blinking / not connecting. I bought this thinking it would be a simple plug and play option. It absolutely is not. Also, WD is the WORST customer service, they just send you the links you've no doubt already looked at 20 times, trying to make sense. They give no answers as to how long you need to "wait for it to update", as their links say within 24 hours. STRONGLY ADVISE AGAINST!!! Especially if, like me, you were wanting a quick solution. My old WD crashed, and while it wasn't the best, it had been easy to plug in and use, which is why I went with this option, I wanted a quick solution. This is not a good item to purchase! The one thing that made me lean towards buying it, isn't true. It's absolutely not a plug and play option!

****************** Update: After 2 years of use drive failed without any warning taking all data with it. It started as WD update (WD don't even ask you for permission to update! They just do it!) - in the morning I noticed that dive is offline and it stated "updating, we keeping your data safe"... this went for few days until I started worrying and contacted WD support. WD support told me dozen of irrelevant and outright incorrect steps of what to do... until after 2 weeks updating one of WD support staff told me that he believes drive is "bricked". His only advise was to reset the drive to factory settings erasing all the data! Thanks... After further troubleshooting I did, it turned out that one of two drives inside have failed, losing all the data. Now whenever the drives was on the way out or if the update bricked the drive and then bricked the whole device, there is no way to know. Unbelievably, this drive has no self-diagnostics so as a user you can't have any way of knowing if it is going to die imminently. So much for "safe storage" WD... Overall, not only this drive was constant pain for over two years I had it, but as well it has lost me loads of data without any warning and without any way of recovering it (the way it is designed, the data is encrypted on the drives, so you can't take drives out and recover the data form them directly). If you own this thing - I would advise to move your data somewhere else ASAP and throw this device to the bin, it is just huge risk for your data and it is unbelievably poorly designed. I would go as far as calling WD negligent for selling it. ****************** I have bought WD 12TB My Cloud Home Duo thinking that this will be best of both worlds: *access your data anywhere like on cloud *store data locally, in fast drives not limited by obsolete UK internet infrastructure Primary issues with cloud service in UK is that cloud storage is rather expensive. If you have ~100GB of data that is fine, sometimes even free, but if you have much more - say in my case 8.6TB this would cost a lot for a year. Decondly, internet connection in UK is stuck in 90's - I am lucky to have 1Gbps, but that is not generally the case. Talking specifically about my example - uploading 8.6TB into the cloud would have taken weeks if not months and then it would take time every time you want to use data to download it again. So based on what WD has marketed My Cloud Home should be ideal! Right?! They offer 1Gbps data transfers via network ~which in theory translates to reasonable 125MB/s - which is far far higher than average spede one would get via internet. It offer ample of space - 12TB in my case (10.8 formatted). It could as well be configured to 6TB with mirroring (RAID 1) for redundancy if needed and yet one still has full access to files from anywhere in the world like real cloud - so if I have worked on something on my workstation, I can access the complete project on my laptop at work or abroad - sounds perfect! Reality is much more disappointing. First of all the speed makes this device literally useless - I guess it is less of an issue if you have 2TB option and maybe ~few 100's GB - still going to take a day, but that is something overall achievable, however for 12 TB drive is total disaster. I spent 3 month backing-up the data (and I though few weeks would be bad using real cloud!), during the time drive has corrupted itself several times, lost partitions, stopped working in the middle of file transfer etc. I had to reformat it countless times and even now (after 2 years owning it) is still have data to back-up. The only reason I have not finished backing-up the data is because drive is so slow and further it is so unreliable, that for any more important data I just don't want to risk it. I thought that in worst case scenario it is going to be just fancy external drive, but it is far far worse. I have never used mirroring, because frankly it is so unreliable I would not trust any copy of data to reside only on it. It is not compatible with windows back-up or restore, because unlike NAS it is not recognised as valid network drive. This is due to stupid WD Discovery application, which although well intended is useless and works as proprietary drivers and do not support back-up. Further, the drive is just so pathetically slow even if all functionality would work as intended it would take forever. So it cannot be used as NAS, just to drop the files, it cannot be used as backup drive for windows - what it is good for?! I have attached just basic example of moving mixed format files, pictures, audio files, video files, some image files - 68GB total - it took 4 hours!!! How is that acceptable?! Now you may wonder what is the set-up I use and could this be linked to incorrect network set-up. Well - yes I guess it could, but that is not the case here. My Motherboard has two gigabit internet adapters (ASUS Maximus IV Extreme), one of which I have dedicated to WD My Cloud Home Duo - this should not be necessary, but I can afford it for the sake of performance > then it goes directly to 10Gbps Ubiquiti switch > and directly into WD My Cloud Home Duo. Switch itself is connected 10Gbps Ubiquiti router where second port of my PC is directly connect to the internet. Either way what is important here is that connection goes directly from PC via overpowered switch to Cloud drive uninterrupted, entire network is set-up for 10Gbps, so there are now way this is network issue and it is more than capable of handling 1Gbps required for the drive. In fact my second workstation is setup exactly same way and I can transfer files between workstations and I get good 650+ MB/s speeds (limited by speed of SSDs rather than network). I even tried working backwards on assumption that perhaps WD drive is not compatible with Cat7 cables and 10Gbps networking (it is fully backwards compatible, so should not have negative effect) and just in case tried cat6 and cat5e cabling with different switch (Netgear 1Gbps) and still got the same results. If you copying single well compressed file ~ let's say HD video file - I can sometimes get 20-30MB/s which is comparable to cheap and slow USB stick, but if I ever need need to transfer mixed contents or multiple files the speed completely tanks all the the time - 2/3MB/s is best hope. I think it is related to inefficient indexing in the drive, slow buffer and slow processor (of the drive) which cannot sustain contact 1Gbps speed... it cannot sustain even constant 100Mbps speed. In summary, this is just fancy paperweight on your desk. It is a lot of good ideas executed unbelievably poorly. Further, WD support is non existent - I have e-mailed them several times, spent days on their forum and the only thing they can suggest - make sure there are no other processes running in background, make sure AV is not interrupting transfers, make sure you data structure is "efficient", that drive is connected to 1Gbps capable networking and that is it. They don't even bother to look in what is my set-up, just send me the link with all generic advice already listed. My conclusion is that they tech support knows that device hardware (the drive enclosure) is deficient and that it is pointless to issue any software or driver updates - it won't fix the issues. Actually, the drives themselves should be capable 2x6TB WD Red, so I was thinking maybe just to take them out and insert directly into workstation, at least that would be more useful. So.. do yourself a favour and stay clear of any such devices, unless you going for smallest size model and your data transfer requirements are like 100MB per day. The only thing I did wrong - I did not return it immediately, because I thought maybe I set it up wrong and once I have direct 1Gbps line to drive the speed will be better, or perhaps WD going to improve compatibility. Neither of those ever happened and by the time I realised it - I was stuck with this useless thing for good.

It's ideal for all your basic digital home storage needs such as Video, Music, pictures and backups for your tablet, phone and PC depending what you have on your PC and what size you get. The dimensions are about the size of a nintendo wii height and width is about half the size of a nintendo wii. As shown in the pictures It's really easy to set up and upload your stuff on, and would highly recommend buying one 👌 if like me you would like that piece of mind in making sure your digital footprint is backed up. If you have a lot of stuff that needs to be backed up I would recommend the 6TB and above. Though overall a nice piece of kit to have for the price 👌