10,000 BTU SACC/CEC (14,000 BTU ASHRAE) with Heat

I was hesitant to buy the B&D unit after reading the reviews. People seemed to love it or it went horribly wrong. But I’ve learned that by nature, many more reviews are written by people with issues than people who have no complaints. I typically figure on a curve that a 3-4 rating would have at least 25% more 4 and 5 star customers than stated, meaning at least half a star more. That said, toward the extremes (1.0 or 5.0) the accuracy is inherently better. It’s either trash or nearly perfect. For this reason I also try to get as much info as I can outside of Amazon. A Google search of “the best portable air conditioner” yields a ton of info. In nearly every case, this Black and Decker series was rated in the top 3 and often #1. That went a long way to convince me. I pulled the trigger and 72 hours in have not been disappointed so far. Set up was easy, instructions were clear for both install and operation. I have it in a large, mostly insulated room in the attic over the garage with no other climate control. Part of it is sided by a black roof. Today the outside temp was 88 degrees and sunny. For reference, the unfinished part of the attic was 104. A good test for the unit. I started it mid morning with the room temp at about 80. I set it at 77 and it brought it down fairly quick. It maintained it all afternoon when the sun usually raises the room temp to at least 85. The compressor cycled off occasionally as it held temperature. In normal use like a living room or bedroom it should be great. To respond to some of the questions and complaints on Amazon: IT’S NOISY. No, not really. Probably quieter than many window units. THE THING BANGS WHEN CYCLING. No sign of that. IT RUNS FOR A FEW MINUTES THEN THE COMPRESSOR STOPS. It did that to me until I realized I had it on “Dehumidifier “ instead of “Cool”. Never happened again. IT DOESN’T SEEM POWERFUL. It’s amazingly powerful for its size. I can feel the air flow 10 feet away. IT BROKE IN 3 MONTHS. Can’t address that but will post updates as necessary. I’ll also report on the heat function when the weather gets cold. Also cannot yet speak to the subject of energy efficiency. Conclusion: a well-built unit that runs fairly quietly and does the job as advertised, even in tough conditions.

I have had a Honeywell unit that is bigger and has same features for a few years now. It works great. After the heat wave I got two smaller units for the bedrooms so I wouldn't have to move them every day. Unit cooled ok for a few weeks but definitely not as great as the Honeywell and the room was in the range specified. Then I tried the dehumidifier mode and it went south fast. Kept shutting off and making a buzzing noise and terrible smell. Trying the heating feature made it worse. It would shut off and buzz or say it needed to be emptied even though it was empty. First I contacted black and decker and was told that it was under their name and produced by another company. Contacted them and still have not heard back. It was past the return time but still in the 90 days under Amazon. Amazon sent me a new unit and after some issues with how to return told me to just dispose of the first one. Second one definitely cooled better but same issues with the heat function. But it started by saying it was 72 in the room when it was only 68. Then it would shut off and hum and again terrible smell. I have now returned the replacement which was much easier because I still had the box this time. As for energy consumption it was definitely higher because just using it in my bedroom during normal summer pnw made my bill go up. The remote also is terrible it doesn't light up so you can't see it in the dark and every time you want to use it the unit shuts off and you have to turn it back on. The reviews on this were really good but its a cheaply made piece of junk and honestly I think it could be a fire hazard also. Definitely won't be buying anymore black and decker ac units ever again...

Unit was returned to manufacturer who promised to replace. I have waited for replacement since August, 2023!!!! I have been informed the replacement parts are not available as they originate in China. I was initially informed a new unit would be sent. This company has corresponded with me via email in the past, now all contact phone numbers are no longer in service. This company is a scam!!!!!! I don’t have air/heat, have lost over $400.00 dollars. As a senior citizen, this is a major issue as I do not have money to pay for another unit, and continue to suffer medical issues. Amazon needs to vet its partners to assure loyal customers are not victims of fraud!!!!!!!

I the manual it says not hook up air outlet if using heat. But have to or it will just blow cold air back into the to room. Also generates a lot of water from the drain tube when using heat. Can’t figure out how to keep the water from overflowing any drip trays I try. Otherwise it works great.

Didn't work. Dead on arrival. Blew air, but did not cool it at all. Even left it standing for a week in case the coolant needed to settle longer and no change. Avoid this one.

WORKED GOOD, WHEN IT WORK. COMPRESSOR STOPPED WORKING, WHEN IT WAS STORED FOR THE WINTER.

The hose assemble doesn't appear work as sent.