Ooma Telo Free Home Phone Service, White

We have used Ooma for more than ten years and love it. Our daughter moved to a new city and wanted an inexpensive phone system. Based on our experience, we suggested Ooma and she agreed. We purchased the Ooma Telo for her as a gift and then installed it on moving day.

The item is a scam and can't be registered in the uk. It requires an American phone number ffor registration. Amerzon must know this so, as I see the skitjuation, every unit sold in the UK is a scam,

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Ooma est imbattable pour le prix, ça fonctionne plutôt bien, par contre j'ai quelquefois un retour de son sur la ligne, comme un écho, mais ce n'est pas régulier, pas assez pour retourner payer plus cher.J'ai le modèle telo (avec fils), il fonctionne bien avec mes téléphones Panasonic.

So TLDR in advance for anyone who wants to buy these, unless you are a US customer don't bother this company doesn't cater to you.------- Original reviewaccording to the features i've seen this thing can do everything I need it to do. I would have been gloriously happy if everything had gone according to plan but unfortunately I am one of the unlucky ones that didn't have a smooth setup experience.I am an experienced telecom worker. I work for a major company doing internet/phone/tv installation and I have 6 years experience dealing these types of services.Forewarning to all those seeking to purchase one of these units, you may be sent a refurbished unit. I was sent a refurbished unit even though it was labelled as NEW, one of the security seals was broken (not the main one) after spending 2 days on and off with customer service reps with thick accents I was eventually told by technical support that they cannot fix the registration problem because my unit is a US unit, apparently they send different units to the US and to Canada. Mine was registered to an american (probably cancelled) account. So I asked a simple question, if the previous owner of this box has cancelled his account why not just remove this device from its registration so I can register it. Apparently this is not possible and they have no ability to do it no matter how much sense it makes, instead they tried to force my information into an old account to make it work because they don't have the ability to manually fix this problem. They then told me they could not do it because you can't register an american unit to a canadian account. Why? I have no idea probably a quirk with their poorly implemented registration system.so buyer beware you cannot guarantee that your ooma unit is not refurbished, if it is you may have to do what I did and play return tag with amazon until you get a unit that is new and not refurbished.On the plus side the call quality with customer support was excellent. I had no issues with phone drop outs or weirdness caused by slow internet apparently my internet connection is adequate for good voip service. Apparently you can call their call centre from the ooma unit without being registered properly. Neat.I'm not giving up on the service yet but I will probably update this review further if i continue getting bad units.------------- UPDATE *5 Days later*Okay i'm throwing in the towel. I just got my replacement Ooma box, just like the first one this one had one of its security seals broken but unlike the first one this one wasn't still attached to an old account. However when I tried to register it, I was told it needed a US area code to complete registration and I'm officially fed up. This service is awful and the company that provides it has no idea what they are doing. They have region locked their hardware and give no indication on the shipping box or on the equipment that this is an issue, a requirement, or any indication of what region the equipment is for. I would fault Amazon for storing US based equipment but I'm sure that if they knew there was a difference they wouldn't send US ooma equipment to Canada