Bissell, 3061 Featherweight Cordless Stick Vacuum, Self-Standing, Electric Blue, Black

LOVE this vacuum. So light and easy to get a good vacuum in a few minutes, we both pick it up for a quick partial house vacuum whenever we notice a need. It easily gets under a good portion of the bed and sofa, the legs of furniture, and between spaces because it's not too wide and the handle drops very low. It completely cleans cat hair and dirt/dust off our hard floor and mats, but there is so much that a few days later it's worth running it again for 5 minutes. Separate handheld piece easily pops out for tight spaces, couch surfaces, with it's own attachments. Easy to clean and no need to change the filter constantly. We have to clean the inner and outer filter after every vacuum, but it is a snap. Easy to snap off the 2 parts and take both the inner and outer filter out to shake. The 2 filters clean up completely with a water rinse when needed. Roller easily pops out for cleaning. I can pull hair (the longer human kind) off the roller usually, and only pop out the roller if there's too much (the first few times I didn't think to check this and it had built up to cover the roller). Charging takes quite awhile after a long vacuuming session. I was able to completely cover a very hair-covered, dust-dirty 3 big rooms of hard flooring while moving furniture around the first time I used it, before re-charge needed.

I am obsessed with this little vacuum! It is SO lightweight, and I use it regularly bc I prefer to vacuum instead of sweep. I bought it when I was pregnant, and it really helped having something so lightweight & cordless so that it was easy to maneuver. The cordless model is worth the extra change! I have had it for about a year and the suction works great. It’s easy to empty out. We moved to a house that has all tile floors and this has been so helpful! I will say I don’t think it does as well on carpeted floors (I use a different vacuum for my rugs). This makes a great daily vacuum for a quick clean of the kitchen floor and any other hard floors you have in your house! Love it!

Lightweight and not much assembly required. Works well. The dust cup fills up fast so we know it picks up.

My old small vacuum died, so I purchased a replacement. The first replacement didn't do anything; it just redistributed the dirt. The second one, an Electrolux, I ordered new and what was shipped was refurbished. The noise extremely loud and when I went from a tiled floor to low pile carpeting the brush stopped working, again I returned this one. Then I found the Bissell. It works great, plenty of suction, light weight, and very maneuverable. My new best friend!

We purchased this vacuum on July 3, 2021. We chose this one because of the reviews, the light weight aspect, the features, and because it was cordless. We also bought into the "helping animals" marketing. On August 31, 2022 it did not turn on. We have maintained the equipment, changed filters, etc as the user manual directed. We have engineered hard wood (vinyl plank) throughout our home. We called the product support line provided by Amazon today, September 10, 2022. First representative- Gathered our information, did some trouble shooting, informed us we were out of guarantee (waranty) and that the best he could do was 20% off a new unit. We would have to pay shipping and there was no option for extended protection. The unit would take 1- 2 weeks to arrive at our home. Total cost would be around $120. We asked him to tell us why we should buy another Bissell if it was going to die right after the warranty period. He just kept reiterating that because we were outside the warranty, he could offer 20% off a new unit. We asked to be transferred to sales based on the assumption that a sales person might be better versed in reliability and if this was a frequent problem. He was pleasant enough, just very script focused. Duration of this call segment: 5- 10 minutes. Second representative- Asks for all our information AGAIN and is unable to understand us even when we spelled things out such as "E as in Echo". Getting our address correct took over 5 minutes. We explain that our vacuum died, we had already done troubleshooting, the other rep offered us 20% off a new unit, but that we wanted to know why we should purchase a Bissell product again if it was just going to die right outside warranty. He started looking up other products. He suggested a corded vacuum that was suitable for carpet and also $400! We specified that we were not looking for other products and definitely not spending $400 on a vacuum that wouldn't work for us. He responded "But that has a 2 year guarantee". He then wasted 10 more minutes of our lives reexplaining that our unit was out of warranty (we know) and if we want that one he can offer 20% off (we know) and that we also have to pay for shipping. We asked for a supervisor. Duration of this call segment: 25- 30 mins. Supervisor- We had to wait on hold roughly 5 minutes, so not bad at all for a weekend. The supervisor answers and sounds pissed off. "Who am I speaking to? What is it you want?" They have a non American accent, so we chalk it up to differences in grammar, not rudeness. We were wrong. We very briefly explain the issue. "Our vacuum is just out of warranty and died. We're being offered 20% off a new unit, but we're not sure we want to spend over $100 on a vacuum just to do it again in a year. Is this a common problem? Do your vacuums just make it through the warranty period and then die?" We could hear a small dog loosing it's yappy mind and a young (toddler?) aged child sing shrieking in the background. It was loud enough she was difficult to hear. We missed the first sentence or so and were able to hear "... Warranty was 2 years and expired in March (both these things are untrue) so 20% is a gift!" "No, it was a 1 year warranty and expired in July. Are you looking at the right customer?" *she starts yelling angrily*"I know what I'm doing and you waited 4 months to call. Your warranty expired in March! What do you want?!?" "So we're going to go ahead and take our money to a different company, thanks." We hung up. Duration of this call segment: 5- 10 minutes real time, 6 hours yelling, yapping, shriek singing time. We went to look up the corporate address to send a letter and found 4 on Google. We called the customer service line again. I gave my name and said I just wanted to corporate mailing address. Nothing complicated, just the address. She asked to place me on hold, but forgot to mute or actually place me on hold. I could hear her typing furiously for about 5 minutes. She came back and asked "Why you want the address?" "I would like to send them a letter. I have 4 address in different locations and I wanted to make sure I sent it to the correct one. Or sometimes companies have post office boxes or something they prefer customers use." "Well what addresses do you have?" "You... I.... You can't just give me the mailing address?" "No. What addresses do you have?" At this point I got suspicious and said "I have one in South Korea, one in Chicago, and two in Michigan." "Grand Rapids is right." "I have two though, one is 2345 Walker (true) and the other is 1200 Walker (false). Which is correct?" "They both work. Grand Rapids." "Wow... Thanks I guess." and hung up. So customer service can't even get an address right. Overall it was a fantastic vacuum, until it wasn't. Get the extended protection or probably plan on shelling out $100- 200 a year to replace it when it dies a month or two out of warranty. I would not this for anyone on a fixed income as it just adds to your expenses. TL/DR: Works great until the warranty is up. Then doesn't and customer service is useless. Get the extra protection or pay every year.

FANTASTIC VACUUM CLEANER! EASY TO USE. GETS IN ALL THE TIGHT SPOTS. THE SUCTION IS AMAZING...IF I GET CLOSE TO A CRUMB IT GOES IN WITHOUT HESITATION. I MAINLY BOUGHT THIS BECAUSE MY TWO RUGS REQUIRE NO BEATER BAR OR IT CAN RUIN THE RUG. I LOVE THE OPTION TO TURN OFF THE BEATER BAR FOR THIS REASON. THE PRICE WAS VERY GOOD. ALSO LOVE THE OPTION TO TAKE OFF THE SMALL VACUUM TO USE ON RUGS IN CAR AND OTHER HARD TO GET TO TINY AREAS. I CALLED AMAZON CUSTOMER SERVICE TO ASK ABOUT REMOVING THE DIRT CUP. IT WAS NOT EASY FOR ME DUE TO ARTHRITIS IN MY HANDS BUT I GOT IT FIGURED OUT. I ALSO WATCHED SOME YOUTUBE VIDEOS WHICH WERE HELPFUL. SO FAR THIS IS REALLY GOOD. I WAS TOLD NOT TO KEEP IT PLUGGED IN CHARGING WHILE NO INTENDING TO USE BECAUSE IT COULD RUIN THE MOTOR. SO I UNPLUGGED IT AFTER IT WAS FULLY CHARGED AND THE NEXT DAY THERE WAS STILL PLENTY OF JUICE IN IT TO DO THE ENTIRE LIVING AREA. I ALSO LIKE THE LIGHTNESS OF THIS AND YOU CAN PICK IT UP AND MOVE IT AROUND EASILY. ALL AROUND IT IS THE PERFECT FIT FOR MY NEEDS.

I am disappointed in this vacuum. Not as much suction as the pet pro the filter is a sub standards paper bag filter (not the proper corrugated washable) and it does not hold the battery charge as long. It's a fail as far as a comparison. It is OK only whereas o Loved my older pet pro. They of course don't make that particular model anymore!!!!

Great second vacuum for small jobs.