Puzzle had 2 pieces missing

I didn't have missing pieces in this puzzle but I'm a tad hesitant to get Buffalo Games puzzles because I was missing pieces one other time. When I contacted BG, they weren't at all understanding and insisted I was mistaken.

Where do I find the lot number of this puzzle to request a replacement puzzle as my puzzle is missing pieces from Buffalo Games?

This is what Buffalo has said to other people: Hello, the lot code is printed on the side of the box. Sometimes it can be hard to find, it can be rubbed off or printed lightly. If you are unable to find it, please just use today's date as a code in the format described and write in the comments that you were unable to locate the code. This code helps us track defects to a specific batch of puzzles so it is useful for us to track down any issues but not absolutely necessary to send you replacement. Thank you!

What is difficultly level

Buffalo Games selects a wide assortment of images from many different sources. Our images offer levels of “incremental wins,” for our puzzlers. In general, the larger the piece count, the more difficult the puzzle. Puzzlers looking for a more social or light experience, or if you are looking for puzzles for family time with children, you may consider the 100 thru 400-piece puzzles. The 500 thru 2000-piece puzzles tend to increase in difficulty as the piece count increases. Thank you for reaching out, Dan

Why is there only 999 pieces

It is actually very rare to find an exact count puzzle. Most of them are rounded off to the nearest popular piece count, like 300, 500, 750 1000 etc. There are a few puzzles that are giving exact counts on the back of the puzzle box, like 1020, 756. I forget the brand that is now doing that.

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Buffalo Games - Darrell Bush - Moonlight Lodge - 1000 Piece Jigsaw Puzzle

Product ID: 259538310

Details

Brand
Buffalo Games
Manufacturer Minimum Age (MONTHS)
168.0
Number of pieces
1000
Product dimensions
67.9L x 50.2W
Puzzle type
Jigsaw

🌿100% recycled paperboard

🧩1000 precision-cut pieces

🖼️Full-size bonus poster

7749 kr

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Description

🧩 Unlock your zen with every snap—Moonlight Lodge awaits!

BONUS VISUAL GUIDE - Stay on track with a vibrant full-color poster included to help you conquer the Moonlight Lodge scene effortlessly.
SNAP FIT PRECISION - Experience flawless piece interlocking with Buffalo Games' trademarked Perfect Snap technology for a satisfying fit every time.
IMMERSIVE CABIN VIBES - Escape the daily grind and immerse yourself in a serene, moonlit lodge puzzle that sparks creativity and calm.
PORTABLE PUZZLE POWER - Compact and lightweight design lets you bring your 1000-piece challenge anywhere—perfect for mindful breaks or social puzzle nights.
ECO CHIC CRAFTSMANSHIP - Assemble your masterpiece guilt-free with premium, plastic-free materials made from 100% recycled paperboard.

The Buffalo Games Darrell Bush Moonlight Lodge puzzle offers 1000 precision-cut pieces crafted from eco-friendly recycled paperboard. Featuring Buffalo’s Perfect Snap technology for tight fits and minimal dust, it includes a full-size bonus poster to guide your assembly. Designed for ages 14+, this intermediate-level jigsaw puzzle delivers a captivating cabin scene that’s portable and perfect for focused relaxation or social puzzle sessions.

Specifications

ASIN	B073YF5PTT
Additional Features	Portable
Age Range Description	168 months to 1200 months
Best Sellers Rank	#61,409 in Toys ( See Top 100 in Toys ) #1,536 in Jigsaw Puzzles
Brand Name	Buffalo Games
Color	Multicolor
Country of Publication	USA
Customer Package Type	FFP
Customer Reviews	4.6 4.6 out of 5 stars (6,091)
Educational Objective	Concentration Skill
Global Trade Identification Number	00079346112463
Included Components	Jigsaw Puzzle, Bonus Full Color Poster, bonus poster
Indoor Outdoor Usage	Indoor
Is Assembly Required	No
Item Dimensions	5.4 x 20.2 x 20.2 centimeters
Item Dimensions L x W	67.9L x 50.2W centimeters
Item Highlight	Precision Cut Pieces with Snap Fit, Full Size Poster Included, Minimal Dust, Cabin Scene, Jigsaw Puzzles 1000 Pieces
Item Shape	Rectangular
Item Type Name	Jigsaw Puzzle (1000 Piece)
Item Weight	0.5 Pounds
Manufacturer	Buffalo Games, LLC
Manufacturer Part Number	11246
Manufacturer recommended age	14 years and up
Material Type	Paper
Material Type Free	Plastic Free, PVC Free
Model Number	11246
Number of Items	1
Number of Packs	1
Number of Pieces	1000
Number of Players	1
Operation Mode	manual
Play Activity Location	Floor
Product Style	Moonlight Lodge
Puzzle Type	Jigsaw
Size	1000
Skill Level	Intermediate
Subject Character	Dogs
Theme	Season
UPC	079346112463

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

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7749 kr

Duties & taxes included

In stock

Sold byAmazon IcelandDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Iceland.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

Vikram D.

The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

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