dryel (Starter Kit and Pen, 6 Load) - At-Home Dry Cleaner Starter Kit, Includes Dry Cleaning Cloths and To-Go Stain Removal Pen - 6 Load Capacity

The package received was in bad condition, wet, nd broken. Not worth ur money

Have not used yet but it did not come with a steam bag as described so not sure I can even use it.

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The product worked well with how I used it. I think you have to adjust the use according to how soiled the clothes are and to the thickness and to the amount of fabric in each garment. For example, the 'dry clean only' clothes that I used the Dryel for had been worn and then kept a long time without having been dry cleaned, but they didn't have any stains. I used one cloth for two heavy wool, lined, men's suit blazers and one cloth for three medium weight wool skirts. The clothes came out great. The product exceeded my expectations.

I purchased the starter kit which the description said includes a bag. Upon opening the product I noticed there wasn’t a bag included. I called the customer service number provided by Dryel here on Amazon’s product info section and spoke with the nicest woman. (No hold time and she picked up on the 3rd ring which is almost unheard of!) She was very helpful. Asked me if my box said “new and improved.” Yes it did. Well if I had actually read the box it states you do not use a bag with the new improved Dryel sheets. She was so kind and thanked me for calling and was glad she could clarify things for me. Their customer service experience alone deserves 5 stars not to mention this is a fabulous product that got my wool coats nice and clean. I highly recommend this product!

Good 👍🏼 Much cheaper than bringing the clothes to the dry cleaning stores, which might not necessarily do a better job or may lose or damage your clothes.