Iomega External USB 2.0 52x24x52 CD-RW Drive

An error was made by the seller that resulted in me not getting product and then me giving a low review. The seller contacted me with a very reasonable explanation. I thought it very commendable of this seller to take the time to contact me with this explanation and offer to make things right. I am convinced enough of his sincerity to increase my rating for this seller.

Simply pathetic, I think Iomega should withdraw this product instead of fooling people. I doubt they have even tested this product before rollout. I have been struggling with it for the last 3 days and haven't been able to burn even a single CD. I have wasted 11 CD's since then. The software's first installation made my laptop unuseable (I had to revert to last known good configuration), Deleted registry entry and uninstall software. Calling Support was very expensive (They think customers are stupid - Gave a tollfree number and then gave a long distance number - On calling the long distance number instead of connecting directly, they gave the Voice options (How unfriendly). I then downloaded the software again from their website (Think about my patience) and since then all the CD's i burn (All kinds - Music, Data , copy) have found their permanent residence in the waste basket...! If Iomega has even little bit of concern for loosing their customer ..look up at your Customer care ref # 1877823 and call me if they don't want the product back to the retailer. I am downloading another burning software (nero) and if it does not work well, i am sending it back packing....

I bought a refurbished one for 50 bucks from besteksolutions and run it on Mac OSX with the included discribe software and it works perfect. Install took 2 minutes. Although it took about 25 mins to burn an 80 min CD it works perfect. I would recommend to anyone with a Mac, I don't know why everyone else seems to have problems.

Product was delivered quite promptly. It was a used cd drive,and was packed very well so that no damage could have occurred -- not even if a tank had rolled over it. I plugged it in. It worked just fine. Just the kind of transaction one would want. I am very happy.

Stop and read this before ordering. I have a brand new Dell with USB 2.0. I wanted an external drive because it is hard to reach the one in my desktop. So I ordered the Iomega. I could do nothing to make the Dell recognize the Iomega. I kept getting unrecognized USB device. And Iomega support was useless. This device goes back into the mail today. I am running Windows XP Pro.

Crap. Didn't work for me

This product is compatible with Mac, but only up through OS9.1. I will not operate on any higher OS.