Primo Bottom-Loading Self-Sanitizing Water Dispenser, 3 Temp (Hot-Cool-Cold) Water Cooler Water Dispenser for 5 Gallon Bottle w/Child Safety Lock, Black and Stainless Steel

I've had this for just about 6 months now and I can safely say that I'm satisfied with this product. Maybe for the first 2 or 3 weeks I had the water leaking issues some of the users were talking about. It didn't really bother me than, now it's completely gone so that's a plus. I love the light that's placed near the water spout, I don't need to turn on my kitchen light to get water. The hot water is very hot, perfect for a cup of coco, or herbal tea. Other than that it does exactly what I want it to and hasn't given me a single issue. Pros: Has built in light, hot water, easy set up, does exactly what I need. Cons: These are minor gripes and actually don't bother me, but I figure I would let other users know. The buttons do feel low budget, doesn't bother me. Leaky spout for the first few weeks, didn't bother me. Cold water isn't super cold, but still cold enough in my opinion. I guess there is another model that provides extremely cold water if you're into that. Conclusion: I took the risk because it was slightly cheaper than another model I was comparing it to. I've been nothing but happy with this product. I know there are more expensive models that might do some things better, but I don't feel I need to spend extra money for minor gripes. Everybody in the house thinks it was a smart purchase.

I've had this water dispenser for six years and still works like new. Even light bulb over the spigot still works. It still looks new too. No wear on the buttons and they all work fine. I love the heated water on demand and the chilled water is nice and cold with no need for ice. I use in my home. We go through two 5 gallon bottles a week. The bottom loading feature is a must have. No spills, no feats of strength to replace the bottle. Absolutely zero issues. Meets and exceeds all expectations.

My family and I love this water cooler!! I read the reviews before I bought it and some of them said they had leaking issues with their cooler, so I was hesitant but thought I would give it a try. I'm glad I did because this is a great cooler and works well! It will be 1 year this summer that we have had it and we have had no leaking from it at all. We love that you can get room temperature water, cold water, or hot water from one cooler, and you don't have to look at the ugly bottle sitting on top of the machine! It is quiet until the bottle is almost empty and then you hear a gurgling, but that is easily fixed but putting in a new bottle! I also love the light on this cooler because it makes a great night light for the kitchen! 07/02/17 UPDATE: Sadly my cooler stopped cooling the water and then started leaking water all over my floor (thankfully I have tile floor in the kitchen!). The cooler stopped working the end of June 2017 which means I had only been using this cooler for 11 months!! I contacted the seller and reported this issue. The response from the seller was basically, sorry about your luck but we only offer a 30 day warranty! Really a 30 day warranty on this type of product is absolutely ridiculous!! So now I have had to purchase another water cooler and went with the Self-Cleaning Whirlpool Bottom Load Water Cooler which had excellent reviews!! I read all the reviews on the Primo Cooler but chose to ignore the reviews talking about a leaking cooler, and thought that wouldn't happen to me! HA, the joke was on me!! DO NOT PURCHASE THIS PIECE OF JUNK WATER COOLER UNLESS YOU HAVE MONEY TO WASTE!! :-(

Very happy with this purchase after using it for several months. We used to have a top-loading water dispenser, but it was difficult for kids to change the water bottle. This one worked perfectly right out of the box. It's nice looking and easy to use. Anyone can change the water bottles. I read some reviews talking about the noise, but it is minimal. The pump hums when dispensing water, but that's the only noise. Water dispenses about 75% as fast as a top-loading dispenser, but it's not a big deal. It's plenty fast. Cold water is cold and hot water is hot. It leaves about 8 oz of water in each bottle because the intake hose cannot quite empty it. I just pour it into the dog bowl when I change the bottle, not a big deal.

We have had it for a few months. I love that it self sanitizes! Love that it is only one spout and love that you can turn OFF both hot, cold and cool water and have literally room temperature water as is better on your body to drink room temp water. The main reason we got it is for the bottom loading so there is no lifting and that it self sanitizes. We get our water from a reverse osmosis kiosk up the street. I do think it comes out as a slight trickle and takes a bit to fill a 32oz water bottle for running. The buttons on top seem flimsy but haven’t broken. They do stick somewhat but it was so worth getting. Love how sleek it looks in our kitchen and that we can turn the night light off during the day.

There are so many water dispensers available and so many reviews that vary from great to terrible. My tap water is funky so I was buying water bottles and big jugs of water which is so wasteful. I purchased this water dispenser for the price and the majority of good reviews. I was also adamant about buying a dispenser that was bottom loading. The noise it makes never bothers me. The majority of the time it does not make any noise, however, during those times that it is making noise, it is relatively quiet. I love that it has a dispenser for hot, cold, and room temperature water. I have had this dispenser for about a year and have not had any issues with the water temperatures. I love that it's bottom loading because the 5 gallon jugs are so heavy and I have no interest in trying to lift one to place on a dispenser. I can easily slide the jug up the little "ramp" it has and push it into place.

The unit has been great

Love it

My parents love this item. Hot is good for tea and cold is refreshing or just room temp good option. Bottom loading is a definite plus as they are older.

If I could rate this lower I would. It is very loud and is SOOOO slow at pouring out. Plus it broke 7 months after I bought it, leaked water all over the floor! I highly recommend Costco's water coolers. DO NOT BUY this.

I really like it its nice and now my kids can change the water jug to its my second one I ordered already for my sister inlaw

So far so good. Cold is cold. Hot is hot. And it runs quietly. Quite satisfied.