CP1350AVRLCD Intelligent LCD UPS Battery Backup and Surge Protector, 1350VA/815W, 10 Outlets, AVR, Mini-Tower, UL Certified

My old UPS battery seemed to be dying. Every few hours it was turning off my main PC. So, after doing some research I purchased the CyberPower 1350AVR , a unit more powerful and with more features than my old APC unit to solve the outage problem and provide more uptime in case of a power outage. My plan was to also plug my Internet modem and wireless router into it. I unpacked the unit and plugged it in until it indicated that the batteries were fully charged. Then I followed the provided instructions - first unplugging it, connecting the equipment to be protected, and then plugging it back into the wall. There are eight power outlets on the back, four with battery and surge protection and four with only surge protection. Curiously, the instructions state that four of the outlets are spaced to accommodate AC Adapters (wall warts.) Actually only one was spaced far enough away from the others to accommodate a wall wart and it was located on the battery-backed side. I also connected the optional included USB cable to the server to control and monitor the unit from my PC with the included PowerPanel software. Once everything was connected, I pushed the button below the LED screen and graphs were displayed indicating the load capacity and the battery capacity or charge status. It was fully charged, of course, but that graph will be useful during a power outage to see how much power is left before total blackout. The capacity in use was at two bars out of five and the estimated run time was eighteen minutes. So, I was using 20% of the units capacity and could certainly plug in more equipment in the future. I wanted the unit to automatically shut-down the server in the event of a power outage, so I loaded the PowerPanel Personal Edition software that was included, and under Runtime, configured it to shut-off the computer two minutes after any power outage. I tested this by unplugging the CyberPower, and it did indeed shut down my PC in an orderly fashion, closing all open applications and files, right at the two minute mark. I also tested the scheduling function of the software by setting it up to turn my computer off at midnight and back on at 4 AM. It shut the computer off at the proper time, as evidenced by Windows log entries, but although it restored power at 4 AM. The PowerPanel software also provides statistics and other information about the operation of the UPS, most of which can also be seen on the LED screen on the front of the unit by holding down the button. The software also allows the settings to be changed, such as turning on or off alarm sounds, setting tolerances for voltage fluctuations, and running tests. I left all of the default values, other than the one for shutting off the PC, which was set at five minutes out of the box. Along with the USB cable, telephone and Cable TV cords are also supplied. The unit provides surge protection for Cable TV and a telephone or Ethernet network connection. No Ethernet cable was provided. I did not test surge protection for cable TV, telephone of Ethernet. I have had the unit for nearly a month now, but there have been no power interruptions to test its performance in that regard, though I simulated outages by unplugging it a few times and it performed flawlessly by triggering the alarm and shutting down the computer. I'll update the review if I encounter any problems. The unit has a Three-Year Warranty against defects in design, assembly, material or workmanship and further protection is offered by a $500,000 Connected Equipment Guarantee. The connected equipment guarantee only kicks in if the damage was caused by a defective UPS, and then only after all other "primary" protections, such as insurance, have been exhausted. The unit is quiet and generates no noticeable heat.

Pros: This unit has a front panel that allows you to see the input power, the output power, how much you're using, and how long the UPS will last under the current load. It also has a USB port, cable, and software for controlling it from Windows; my partner uses Windows 7 and it's working a right treat. Based on the information from the UPS, which we each have one of, we can keep our computers and network up for about 45 minutes. Turn off the monitor (yeah, still have a CRT one) and the power is good for up to an hour! Cons: So far I haven't been able to communicate with the UPS with my Linux. If you go to the CyberPower page there are versions of PowerPanel for Linux, both 32-bit and 64-bit. I've installed the 64-bit, and trying to get it to work. Early stages, no joy yet. The long and short of it: This is a fantastic product, and I'm looking forward to getting several years' work out of them. When the batteries die, so long as they don't take the unit itself with them, I'll replace them and carry on. I would highly recommend this UPS to anyone who is looking to condition their incoming power and have a solid uninterruptible power supply.

Once upon a time I used to only purchase the old big brand battery backups (APC), but they let me down. Since then I have converted all of the units I had to the Cyberpower brand and I am extremely happy! I won't go back. This unit is quiet and works very well. I use it to provide constant power to my Cable Modem (also provides my digital phone) as well as my Firewall/Router. Since installing this device we have not missed a call or lost connectivity. It is also much more power efficient than the other manufacturer's unit it replaced and only draws slightly more current than the equipment it provides power to. Overall, I would recommend you do your research and make sure this unit will meet your specific needs. In this price range it is the best of the best in my opinion and meets my needs quite well. I have two of this model, the one mentioned above and another purchased in February 2009 that is attached to my entertainment center. It provides backup power to a 46 inch LCD, the Xbox 360, a PS3, and a Yamaha receiver. I cannot count the number of times the power has gone out and this thing saved us from crashing a game system or having to reset all of the channels on the TV. The only thing I don't really like about this model is the bright blue lite coming from the power button. When all of the lights are out and you are watching a movie on the big screen it is noticeable sometimes even though I have it behind the entertainment center. I'm thinking about putting a piece of black electrical tape over the power button. I also have the Cyberpower brand on all of the computers in my home as well as on the computers in my mom and daughter's homes. Background: I've been working in IT for the past 7+ years and the many years before that were in Electronics, so I understand how and why this stuff works. Trust me when I say this product is as good as it gets in this price range.

***** UPDATE: Manufacturer contacted us and offered to swap out the product. They sent us a return mailing label and we've sent the failed product back. So far, excellent customer service. Have not received new unit but cannot wait to get a trustworthy UPS in place. Will update this review once we have it and put it to work. ***** UPDATE 2: Received our new unit, the manufacturer sent us the upgraded CyberPower CP1350PFCLCD PFC Compatible 1350VA 810W Pure Sine Wave Tower UPS UPS which is the same wattage but with Pure Sine Wave. I'm still a little confused as to whether we 'need' the Sine Wave performance for my setup (read below, I still don't think we do) or if we just received a lemon (with the smell and quick burnout) so maybe they added a little extra insurance. Out of the box, this new unit is great looking/sleek, small footprint and not noisy in backup mode, no smell and has been running a few days without a hitch. Product is very similar and easy to integrate with the Mac OS natively which is great if you're like me and don't like adding extra software to your system. I LOVE the digital on-demand display to see load and performance indicators. One of the kids turned on the vacuum down the hall and the display popped up and showed the voltage input dropped from 120-121 to 115 which was interesting to see. We all probably have more spikes/drops like this than we realize. I don't know a lot about the technical aspects of power in relation to computers, I just wanted the peace of mind of having a unit that will last and in the event of a short outage, allow me to save my work without the stress of having momentum interrupted. Mission accomplished. CyberPower gave me that peace of mind. EXCELLENT customer service and excellent product. ***** I was seeking to replace my 4-5 year old APC UPS because a) the battery was not charging leaving me to re-write paragraphs of my book during a recent thunderstorm in which power dropped 3 times, b) it doesn't cost much more to get a new unit than to find a quality replacement battery and c) hell, I love new technology with bells and whistles as much as the next person so I love an upgrade. And with 720 reviews at a 4.5 star average, this is a easy leap and I should expect my normal results. I even upgraded to a unit that has much more wattage than I needed, simply because I keep things a long time and will want this shiny new UPS with the cool blue graphic display to function for me for another 4-5 years. Nope. This UPS lasted a whopping 14 hours. I was excited to get it operational within an hour of delivery and 30 minutes later, it was purring, showing only 9% load for my iMac, 2 iPads, iPhone and iPod. The plug block didn't fit other small items (with larger transformers), but being anal I relished the fact that my iDesk was neatly tucked into the new UPS and those other items went into another strip on another outlet. First thing I noticed as I sat at my desk was what smelled like a 'burning in' period. So my wife put a small fan under the desk and plugged it into the wall outlet right above the UPS plug. Late at night, she switched off the small fan and POP. The UPS was gone. So I rushed in and unplugged my iBabies and immediately had my iMac re-plugged back into the old UPS and powered it on to test my worst fear. All good, no damage and single external hard drive good. So now, I have to jump in the ring with Amazon and with the distributor to see what the hell happened and how they resolve this for me. Then I will update this review appropriately.

1-7-22 update. this UPS has worked fine for years, although it never truly kept the minimal power consumption my DVR uses running long, like the calculated specifications. it did manage to pull through momentary power outages, so that was the main thing. i'm assuming the batteries finally shot craps, as it just started blinking and doesn't allow power through the battery back up plug-ins all of a sudden. ...but, i wouldn't know for sure. i've been attempting for five business days in a row to contact CyberPower for help. i followed their site recommendation to generate a help ticket, fully completed the questions with model, serial, etc. waited for a response. nothing. i emailed. nothing. i called and used their 24/5 support, no answer. i tried again, and was disconnected. i tried again, and pressed (1) to talk to a support rep. disconnected. tried again, and pressed (1) twice so my number was logged with their recording saying they would call me back when a rep became available. that was 36 hours ago. my hunch is the batteries simply need to be replaced. this is pretty normal for a UPS of this age. ...and they offer them for sale on their site and through amazon, both. but i can't possibly do that until i know for sure, and my surveillance system has been down for nearly a week now. the product worked fine. now it doesn't. the support is a literal zero. i can't recommend a product that is designed to be used as a support to my system if they won't support the support. lol. no more cyberpower chinese junk for me i guess... ************ i back up a video system with this and an LED light to see during power outages. it seems to work just fine and while i haven't had an outage that lasted more than an hour or so it ran my 12 camera system for that period of time. granted, my cameras are new and very efficient, so the draw on the system isn't tremendous, but all in all, i don't have anything to complain about.

My CyberPower CP 1350 AVR LCD Intelligent UPS device (battery backup and surge suppression) arrived two days ago (purchased on Amazon). The first thing that happened when I plugged it in was a red light on in the back of it, "Wiring fault." I looked it up and on the Cyberpowersystems.support page it says, "The wiring fault light indicates that the outlet that the unit is connected to is either not properly grounded or has reversed wiring. First, try connecting the unit to another outlet. If the unit still displays the electrical wiring fault, contact technical support for assistance. If the unit does not display the wiring fault light in the new outlet, you will need to have an electrician correct the problem with the faulty outlet." So, after trying it on another outlet and also got a red light with that one, I called CyberPower. I just want to say how polite and attentive the CyberPower guys are on the telephone. I have since called them with more questions about hooking up the unit, and each time (3 different guys) they were knowledgeable and solved the problem quickly. The red light problem went as follows: they said that the outlets probably are not grounded, and if all your outlets give the red light, it could mean that your house doesn't have grounded outlets. I was surprised, since almost all of my outlets have 3-prong plugs; the 3-prongs are supposed to be for grounded units, but people can install a 3-prong on an outlet that is not grounded, and that still does not make it grounded. Very important to know! So, I bought a "receptable tester" at Lowe's for $5 and tried out the outlets in my house and discovered that certain rooms did not have grounded outlets, while other rooms did. (Just want to add that you can do this without buying a receptacle tester, if you have a surge protector power strip with the two lights on it that say "Protected" and "Grounded." If the "Grounded" light doesn't light up or is DIM, then that outlet is NOT grounded - same thing with the receptacle tester - the two lights on the right should be fully on - if the middle one is bright and the one on the right is DIM then your outlet is NOT grounded. My electrician confirmed this. At first, he thought maybe the center light was reflecting in the right light, but it was DIM. He tested the outlet with his other tools, and said it was NOT grounded.) It dawned on me that the rooms that had grounded outlets were built 1970s or later, and the rooms that did not have grounded outlets were installed with the original house, built in 1955. Unfortunately, the rooms I need to use the CyberPower device in are the old part of the house where my office is. I'm sharing this information, because there are likely to be others who will experience this same situation. If your house is an older house, it is likely that the outlets in some rooms (the older ones) are not grounded, which means you need to call in a professional electrician and have a new, grounded, outlet installed. A new grounded outlet involves putting in a separate line from the main electric box in your house, all the way to the spot where you want an outlet to hook up your UPS device. For many people this isn't difficult. For me it was problematic since my basement is finished, with paneling and ceiling tiles all around, and there were only two teeny possible places in the ceilings of closets where the electrician could try to drill a hole up into the wall for an outlet on the first floor. It took him several hours, but he was finally about to get around the heating ducts and struts, and with the aid of a special drill extender he was able to get two new, grounded, outlets installed in my first-floor office. I had him install two, although I only needed one, so I'd have plenty of outlets for digital devices that need grounding. It did cost me, but now I can be confident that my electronics will be protected with grounding, surge suppression, and battery backup. The second problem I faced was when I hooked up the UPS to my new (replacement model) Comcast "wireless gateway" modem/router, and wanted the WiFi signal to go out, not from the Comcast unit, but from my Apple Time Capsule unit. I'm sharing this info because I feel certain that others will run into this, too. I followed the Comcast instructions with one exception - the Comcast cable comes out of the wall and into the cable "input" of the CyberPower UPS device. Then you need another cable coming out of the CyberPower unit, from the cable "output" into the Comcast modem/router. So, I thought I had everything hooked up correctly, but it didn't work. I called Comcast and had to talk with an intake person for about twenty minutes before they would pass me to a tech specialist. They helped me get it set up, but after we got off the phone, my Apple Time Capsule continued to blink amber (yellow) and didn't go to the green light. When I checked in the Time Machine app, there was a message, "Double NAT." I looked that up, and it means you have two WiFi systems running. So, even though the Comcast guy told me he was disabling the WiFi on my Comcast unit so that signals would go out through my Time Capsule, there was still this problem. The Comcast guy told me he couldn't help me any more, have to call Apple. So I called Apple. Apple is always very nice, but the intake person didn't know what to do about the yellow light. He passed me to a WiFi specialist at Apple, and that guy knew exactly what to do. So here is what you should do if your Apple Time Capsule keeps blinking amber (yellow) after you have your CyberPower and Comcast set up: Look in Applications - Utilities - AirPort Utility. The Internet icon should have a green light to the left of it. If the Time Capsule icon has an amber (yellow) light to the left of it, simply double-click on the amber light in the picture. It will open a small window. Again, see the yellow circle there and click on it. You will see a small drop-down that has the option "Ignore." --> CLICK ON IGNORE. That is the solution. The Apple guy says "We get this all the time." There are other solutions you will see online, including something about "bridge." Don't do that. Just click "ignore" and you'll be all set from there on out. One other difficulty I had was plugging devices into the CyberPower unit. I thought something was wrong. The situation is, when you plug things into the unit for the first time, it takes a lot of muscle to shove them into the sockets. Right out of the factory, the plugs are tight. So just use your strength and force them in. After that, it's no problem at all. I set the CyberPower unit on the floor near the Comcast outlet and modem, and hooked up my computer speaker system and Time Capsule near it. That keeps all the wires in the same area, and off my desk. I have a 14-gauge (9-foot) heavy duty extension cord running from the CyberPower unit to my iMac desktop. I purchased the extension cord on Amazon, too. The CyberPower guys said to get a 14-gauge "one-to-one" extension cord. That means that each electronic device you put on an extension cord coming out of the UPS device needs to have its own extension cord - this is important. This is why I moved my Time Capsule and speakers over to plug in directly to the CyberPower device on the floor. So my desk has just one cord coming off of it, no spaghetti mess of wires all over the place, just on the floor in the corner. The extension cord I picked is a neutral gray, and very flexible: http://www.amazon.com/Heavy-Conditioner-Major-Appliance-Extension/dp/B013Q5DOZ8?ie=UTF8&psc=1&redirect=true&ref_=oh_aui_detailpage_o02_s00 One last comment - this is a most impressive looking machine. It is big and very solid. It is also VERY HEAVY. Other than the things I mentioned, I have had no problem with the device. I have a new grounded outlet now, and I managed to get a Comcast modem hooked through it, and the WiFi signal to go through my Apple Time Capsule, which I'm sure many of you have. So I hope this info helps some of you out there. I am very happy with my purchase, and now thinking I will buy another one for my TV and sound system in the recreation room (which is in the newer part of the house and has grounded outlets!). If I ever do have a problem with it, I will report back! Happy customer, and very happy with the CyberPower tech guys!

This is my first UPS unit. I had it installed in 10 minutes. It came fully charged, so there is no wait time. I purchased this unit for our home office. It seems that I could have gone with a smaller (less output) model. To test it's capacity, I not only plugged everything in the office into the unit, but turned everything on at the same time. Here's what is plugged in and powered on: 2 CPU towers 2 22' LCD monitors 1 laptop computer 2 computer speaker sets 1 modem 1 router 1 radio/CD boombox 1 external harddrive 1 portable DVD player 1 phone extension 1 laptop cooler 1 economy printer 1 All-in-one printer (copy/fax/scan/printer) 1 desk lamp With all those plugged in, powered on and in use, I'm only using 37% of the UPS capacity. Also, with every item on and in use, I could get 16 minutes of use time from the battery in case of power failure. Obviously, use time would go up as items are turned off. This is plenty of time to get work-in-progress saved and to go through the shutdown routines on all 3 computers. Side note: If you have not used a UPS before, the weight of the unit may surprise you - as it did me. It contains a lead acid battery, so it is quite heavy. If you have any trouble lifting, you may want to have someone around when the unit arrives to help you.

great unit worked flawlessly just replaced batteries after almost 5 years cost 70.00 to replace both batteries worth every penny hoping to get another 5 years perfect protection for my high end pc builds.10/10 highly recommend