I'm a little confused. the first few reviews i read seem to be praising a phone, not a headset. one said the caller id is a bonus?

I purchased the HA0021 Black. As of 8/29/2016, this is the complete unit as pictured. I believe that C. Harrison is right, you can also select just the replacement headset which some of the other buyers have done, thus the confusion.Edwin and Jack are wrong. As the description states "Dialpad Headset Telephone". I connect this to my home phone line. It acts just like a phone. I can dial out and receive calls. The only difference is that it has a headset instead of a handset. It does *not* require Cisco or any other SIP, and does not "clip onto your belt"It works well for me on a daily basis for dialing into customer calls.

will this headset plug into a desk phone or do i have to buy it with the dial pad

This is a complete phone; headset and dialpad. You can unplug the headset from the dialpad and use it separately on another phone *if* that phone uses an *RJ11 connector* and not a 2.5mm jack.

Is "speaker" feature necessary on desk phone for this headset to work? wondering how calls will be answered and discontinued without using handset.

Short answer no. This headset takes the place of the normal headset plugged into a phone so no speaker option is needed. You may want to make sure the phone you are going to use has the option to use this headset, since to hand up and accept a call you have to have a button to push on the phone itself, rather than using the headset to hang up.

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Hands-Free Call Center Noise Cancelling Corded Headset

Product ID: 14844416

Details

Brand
AGPTEK
Color
Monaural
Ear Placement
On Ear
Form Factor
On Ear
Noise Control
Active Noise

🎧Memory foam earpads for all-day comfort

🔇Active noise cancellation blocks background noise

🎙️Flexible adjustable mic for crystal-clear voice

5184 kr

Duties & taxes included

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Sold byAmazon IcelandDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🎧 Elevate your call game with comfort and clarity—because your voice deserves the spotlight!

BUILT TO LAST - Durable metal hose and helical cable resist wear and tear for long-term reliability.
NOISE CANCELLING POWER - Active noise cancellation ensures your calls stay distraction-free and professional.
PLUG PLAY SIMPLICITY - RJ9 wired connection means zero setup fuss—just connect and command your calls.
COMFORT MEETS ENDURANCE - Memory foam earpads and adjustable headband keep you comfortable during marathon calls.
CRYSTAL CLEAR CONVERSATIONS - Twistable mic captures your voice loud & clear, cutting through office noise.

The AGPTEK® Hands-Free Call Center Headset features a flexible adjustable microphone with active noise cancellation, memory foam padded earpads, and a durable metal hose with a helical cable. Designed for desk telephones with a 4-pin RJ9 connector, it delivers clear, comfortable, and reliable communication for professional environments.

Specifications

ASIN	B00OUKCSEM
Additional Features	Adjustable Headband, Noise Cancellation
Age Range Description	Adult
Antenna Location	Calling
Best Sellers Rank	#48 in Telephone Headsets
Brand	AGPTEK
Brand Name	AGPTEK
Built-In Media	Headset
Cable Features	Retractable
Color	Monaural Headset
Compatible Devices	Telephones
Connectivity Technology	Wired
Control Method	Touch
Control Type	Voice Control
Customer Package Type	Standard Packaging
Customer Reviews	3.8 out of 5 stars 1,446 Reviews
Ear Placement	On Ear
Earpiece Shape	On Ear
Enclosure Material	Metal, Plastic
Form Factor	On Ear
Frequency Range	20 Hz - 20 KHz
Global Trade Identification Number	00700697077810
Headphone Folding Features	On Ear
Headphone Jack	RJ9 Jack
Headphones Ear Placement	On Ear
Headphones Jack	RJ9 Jack
Is Electric	No
Item Weight	7 Ounces
Manufacturer	AGPtEK
Model Name	language _ tag
Model Number	HA0021H
Noise Control	Active Noise Cancellation
Number of Items	1
Series Number	21
Specific Uses For Product	Calling
Style Name	Classic
UPC	700697077810 700697068122 757440654361
Unit Count	1.0 Count
Wireless Technology	Bluetooth

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