CRAFTSMAN Tool Chest Combo with Drawer Liner Roll, 26-Inch, Rolling, 5 Drawer, Black (CMST82763BK)

It is very important that you listen to me when I tell you this. This toolbox is not worth one penny more than you paid for it. It might even be worth tens of dollars less than you paid for it. I am not telling you this because I am unhappy with the toolbox. The toolbox suits my needs, allowing me to distribute tools from a condensed mobile toolbox to a more spread out and better organized drawer system. I was able to do that without spending a ton of money and also without something with the utility or footprint needed by a car mechanic. This product is not super high quality either. It is thin gauge metal that looks very similar to sets that our parents might have had which were built like tanks. This is not that, it is fairly flimsy, takes some effort/creativity in assembly, and exactly what you should expect when buying in this type of product, at this price point. Again, I am not unhappy with this product. I just don't want anyone to think they are getting the deal of the century when they purchase it. You are getting exactly what you paid for, nothing else.

Tool chest is exactly what we wanted but it was bent and dented in Transpotation

The assembly of the tool chest was not too difficult. It consisted of putting on the wheels and attaching the smaller chest to the larger chest. There are only two wheels that turn so you have to make sure you put them on correctly or you might tip your toolbox over when trying to move it around. I am disappointed with the quality of the Craftsman tool chest. It is definitely not like when Grandpa used to buy Craftsman toolboxes. This is thin metal. The bottom panel that opens and closes to hide the bottom compartment is thin and it keeps coming off. The Craftsman logo arrived broken and there is no way to reattach it unless I glue it. Since that is just cosmetic, I am not overly concerned about it but a new product should never be sold broken. A small cosmetic defect does not warrant a return but if that bottom panel keeps slipping off, it just might. However, packing up something like this can be a nightmare and I just might keep that panel open. It is something that the buyer should be aware of. Another thing I noticed is that it tips over very, very easily. I do not know if it is because the metal is so lightweight or what. If you open a drawer with heavy tools in it, be careful. Make sure the rest of the cabinet is weighted down to hold the cabinet back. It tipped twice on me so far. I had to put heavy power tools and batteries in the bottom to stop this from happening. That is not what I want to store down there but maybe that is what it is for.

If I could give it less than one star I would. Complete piece of junk. I was a big Craftsman fan. I have always associated the brand with quality. Metal was thinner than another cabinet I bought a few years ago. Dented. Drawer slider was broken and it didn't sit flat on the wheels. I will never buy Craftsman again. I couldn't pack it up to return fast enough.

I read the reviews only after purchasing this toolbox and was afraid mine would arrive damaged as others have experienced. I watched the tracking until it showed the truck coming up my street and then went outside to wait for it. It was a full sized Amazon freighter that pulled up. Two guys opened the doors and inspected the box before even unloading it. I watched as they carefully communicated and unloaded the box together. They both then noticed me while walking up to the door and gave a friendly hello. I was actually impressed by their level of care. I am in Los Angeles so I would estimate the average level of caring for other peoples things as quite low in this part of the country but these boys did great before they even knew they had eyes on them. I opened up the box and not a single dent, scratch or blemish! Has assembly grease along the drawer guides and bottom door but that was easy to cleanup. It arrived in perfect condition and I am completely satisfied with this purchase. The box itself was easy to assemble and is pretty sturdy. Note: mine was delivered from the Amazon warehouse just north of Los Angeles and only had about 50 miles to travel. I am assuming those who received damaged units had a further delivery distance and likely changed vehicles multiple times.

The product itself is great; however, I feel like I didn’t get the right assembly instruction booklet. At first I was worried, after reading the reviews about badly dented products. I feel like they were just badly dented during shipping or customers damaged it themselves when not following the instructions to remove the box from packaging, which isn’t Craftsman’s fault. The product was in perfect condition. It was super easy to remove from the box when I followed the instructions on the outside of the box. I had a little bit of help, but I could have done it on my own. It was heavy, so I did need help lifting it and moving it across the room to where I was going to assemble it, so I wouldn’t scratch the floor. I am highly disappointed by the lack of instructions in the printed pamphlet that was to assemble the product. It really didn’t go over anything in great detail. The wheel assembly was fairly easy, but everything else is soooo confusing! How on earth was I supposed to properly remove the top half of the product from the under cabinet? It took three of us to figure it out. On top of that, I cannot figure out how to remove the drawers. That probably would have made the previous complaint I had much easier. I’ve now got a product covered in scratches and greasy slime that I have no idea where it came from. I know it wouldn’t stay perfect forever, but it would’ve been nice to have it all assembled looking brand spanking new for a day or two before our tools scratched it all up. Plus some of the pictures are misleading. I think they belong to another similar product, but it’s very disappointing. One picture of the product shows that there’s clearly a lock for the rolling chest, but in the other pictures there is not. Not all the pictures belong to this single product and it is a little misleading as to what you end up getting.

Toolbox came packaged nicely. Item as described. No damage to item in transit. Note that top toolbox is shipped within the lower tool storage area of the bottom toolbox. I dented the bottom closure getting it out (it's screwed in so it doesn't move and get damaged...these screws are then used to secure the smaller toolbox to the top of the bottom toolbox), but that's my bad. If you use more care than I did getting the smaller toolbox out, you'll be fine. Very nice looking toolbox, and happy to have a reasonably priced Craftsman toolbox to store my Craftsman tools. The value on this toolbox is very good, considering I have seen this toolbox for twice as much or a lot more elsewhere than from this seller. I own a few small hand tools like a sander and jigsaw, etc, and they fit in the lower part of the toolbox perfectly. So basically, great value. Just slow down and take your time getting the bottom toolbox section out of the lower toolbox area so you don't dent the bottom door like I did.

I was weary about buying after seeing the reviews with damage and issues, but rolled the dice.. this toolbox is awesome! It was delivered without a single scratch, dent, or mark. Just as sturdy as any other Craftsman toolbox I've ever seen... drawer rollers are buttery smooth, locks work, the thing is just solid and looks premium. Definitely a great value for the money.